Summary of Duties

• Manage, maintain and repair the T-Doc instrument tracking Database
• Plan and organize the Sterile Storage area and Sterile Core, in accordance with changes made in Patient tracking system (T-Doc and SPM)
• Trouble shoot and problem solve tracking system links to all MDRC machinery.
• Maintains statistics in data base and downloads to back up system and other files.
• Re-label and reorganize O.R. carts through the instrument and inventory system.
• Input new Instrument sets into computer data base system
• Manage the repair process for instruments and machinery and works closely with the nurses, MDRC manager, supervisors and Vendors.
• Maintenance of Virtual Computer server, and all workstations computers including, hardware, printers etc., by collaborating with IS and IT departments.
• Research and recommend modules for patient tracking and other updates on innovative technology.
• Ordering of departmental supplies including printer cartridges, labels, stationary, etc.
• Teach and train MDRC staff on the tracking system, upgrades and other modules.
• Liaise with vendors, suppliers, instrument repair personnel.
• Maintain all computer hardware in the MDRC department
• Set-up, maintain and configure new software and hardware
• Digital photography of instruments and sets
• Staff scheduling and update supervisor’s scheduling including ESP
• Input staff payroll hours into hospital system.
• Trouble shoot and problem solve computer issues with staff, the OR and other users of MDRC services.
• Designs spreadsheets for statistics, productivity, machine and instrument repairs etc.
• Provide ongoing support to the management team including the manager, supervisors and educator

Qualifications/Skills

• Undergraduate degree or Community College Diploma in related field
• Proficient technical and computer skills required
• Instrumentation experience a definite asset
• Strong verbal and written communication skills
• Ability to multi skill and perform multiple tasks
• Strong customer service skills and experience to deal with customers and suppliers.
• Excellent interpersonal skills and human relations skills to deal staff of different backgrounds and experiences.
• Proven organizational and time management skills
• Proven analytical and problem solving skills
• Ability to work independently and part of a multidisciplinary team
• Thrives in a team environment.
• Demonstrated ability to function in a fast paced environment.