Records Management Clerk

(20 month contract)

The Town of Bradford West Gwillimbury offers a return to small town charm while being one of the country’s fastest growing communities. We are a vibrant, thriving community that possesses a sense of pride and where community spirit prevails. Our town is committed to being a complete and healthy community where there are opportunities for everyone to contribute and to benefit. We are looking for a highly motivated professional to contribute to the Corporate Services Department.

Reporting to the Clerk, this role assists with the administration and maintenance of the corporate records and information management programs and provides front line customer service for the Town’s Administration Office.

Duties and Responsibilities

• Reviews and processes physical and electronic documentation in accordance with The Ontario Municipal Records Management System (TOMRMS), including assigning classification codes and standard metadata, creating/labelling files, recording data and filing records.
• Coordinates the retention and disposition of records by destruction or offsite storage in accordance with legislation, policy and procedures and administers the process for retrieval of offsite records as requested.
• Processes permanent records and relevant historical information for archival storage.
• Supports the process for formal requests for information made under the Municipal Freedom of Information and Protection of Privacy Act.
• Provides front line customer service to the public in-person and through the Town’s main phone line, responds to inquiries and provides general information on Town programs and services, researches and directs inquiries to Town departments as required.
• Monitors the general Corporate Services email accounts and responds to inquiries.
• Documents and tracks resident concerns through designated software systems.
• Receives and processes various forms of payments for municipal programs/services.
• Serves as Deputy Division Registrar, Deputy Issuer of Marriage Licenses and Commissioner of Oaths.
• Participates as a Deputy Returning Officer in the municipal election process.

Key Competencies and Qualifications

• Post-secondary education in Business Administration, Records Management, Public Administration or related field.
• Three (3) years of experience in an office environment with preference given to those with experience in records management.
• Knowledge of The Ontario Municipal Records Management System (TOMRMS).
• Working knowledge of municipal legislation/regulations pertaining to records including the Municipal Act, Municipal Freedom of Information and Protection of Privacy Act and the Vital Statistics Act.
• Ability to deal courteously and effectively with tact and diplomacy with all levels of staff and the public.
• Proficient with information technology systems including Microsoft Office, Adobe Acrobat, and electronic document records management system software.
• Ability to promote a culture of inclusiveness and work with a diverse population of employees, participants, agencies and the public.
• Ability to complete a Criminal Record and Judicial Matters Check upon hire.

The position offers a salary range of $31.68 to $38.51 (2026 rates) based on a 35 hour workweek plus a competitive benefit package.

Closing date for this position is February 22, 2026.

We thank all applicants for their interest. However, only those being considered for an interview will be contacted. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act, and will only be used for candidate selection.

The Town of Bradford West Gwillimbury is committed to equity in employment. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from Indigenous peoples, racialized people, persons with disabilities, and those who identify as LGBTQ2S+.

The Town of Bradford West Gwillimbury is committed to providing accommodations based on any human rights protected grounds and in accordance with the AODA, throughout the recruitment and selection process. If you require accommodation, please notify us when contacted for an interview and we will work with you to meet your needs.