Calgary Police Service - Facial Identification Technician - On-Call
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. The City offers unique, diverse jobs and a variety of work locations. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism, and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Facial Identification Technician, you will provide a key support function as it relates to the successful identification of suspects in law enforcement investigations. This is done using Facial Recognition technology, creation of photographic line-up packages and the pro-active review of suspect images as distributed, such as Need to Identify bulletins. Specific duties include:
- Navigate through computer systems to efficiently prioritize, create, and deliver photo lineups in active law enforcement investigations. Utilize Adobe Photoshop software to make any necessary adjustments in photograph quality to ensure line ups are consistent.
- Utilize various features of the Facial Recognition system to manage the charge image database and maintain its effective operation.
- Navigate through computer systems to efficiently prioritize, review, and search investigative images within the Facial Recognition system and compare results to provide investigative leads to assist in the identification of unknown suspects.
- Respond to occasional urgent after-hours requests.
- Attend court to provide oral testimony, primarily regarding the construction of photographic line-ups.
- Provide advice and guidance to assist investigators with their requests for identification services.
- Prepare and present case study material to demonstrate and promote role and technology to maintain knowledge and awareness within the Service.
- Perform administrative duties include routine correspondence, mail, shredding, record keeping, and keeping statistics regarding photographic lineups and facial recognition.
Qualifications
- A high school diploma or equivalent (G.E.D.) plus job related coursework and a minimum of 1 year related law enforcement experience with preferred experience in use of Niche/Sentry or related programs.
- Successful completion of the FBI Face comparison and identification course is required or must be successfully attained within 6 months from selection.
- Intermediate level of Microsoft Office Suite (Word, Outlook, Excel) is required.
- Experience with image/face comparison and Photoshop would be considered an asset.
- Success in this position requires emotional intelligence; creating and sustaining safe, respectful, and inclusive workplaces; promoting supportive, balanced, and professional accountability; building and maintaining relationships; developing self and others; striving for results.
Pre-employment Requirements
- An enhanced security clearance will be conducted for this position.
- Applicants will be tested for appropriate skills.
- Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.
Union: CUPE Local 38
Business Unit: Calgary Police Service
Position Type: 1 On-Call
Location: 5111 47 Street N.E.
Compensation: Pay Grade 6 $34.37 - 45.97 per hour
Days of Work: On-Call shifts vary based on
operational requirements
Hours of work: On-Call hours will vary based on operational needs.
No guaranteed number of hours.
Audience: Internal/External
Apply By: March 31, 2026
Job ID #: 313926
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.
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Calgary Police Service - Facial Identification Technician - On-Call
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. The City offers unique, diverse jobs and a variety of work locations. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism, and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Facial Identification Technician, you will provide a key support function as it relates to the successful identification of suspects in law enforcement investigations. This is done using Facial Recognition technology, creation of photographic line-up packages and the pro-active review of suspect images as distributed, such as Need to Identify bulletins. Specific duties include:
- Navigate through computer systems to efficiently prioritize, create, and deliver photo lineups in active law enforcement investigations. Utilize Adobe Photoshop software to make any necessary adjustments in photograph quality to ensure line ups are consistent.
- Utilize various features of the Facial Recognition system to manage the charge image database and maintain its effective operation.
- Navigate through computer systems to efficiently prioritize, review, and search investigative images within the Facial Recognition system and compare results to provide investigative leads to assist in the identification of unknown suspects.
- Respond to occasional urgent after-hours requests.
- Attend court to provide oral testimony, primarily regarding the construction of photographic line-ups.
- Provide advice and guidance to assist investigators with their requests for identification services.
- Prepare and present case study material to demonstrate and promote role and technology to maintain knowledge and awareness within the Service.
- Perform administrative duties include routine correspondence, mail, shredding, record keeping, and keeping statistics regarding photographic lineups and facial recognition.
Qualifications
- A high school diploma or equivalent (G.E.D.) plus job related coursework and a minimum of 1 year related law enforcement experience with preferred experience in use of Niche/Sentry or related programs.
- Successful completion of the FBI Face comparison and identification course is required or must be successfully attained within 6 months from selection.
- Intermediate level of Microsoft Office Suite (Word, Outlook, Excel) is required.
- Experience with image/face comparison and Photoshop would be considered an asset.
- Success in this position requires emotional intelligence; creating and sustaining safe, respectful, and inclusive workplaces; promoting supportive, balanced, and professional accountability; building and maintaining relationships; developing self and others; striving for results.
Pre-employment Requirements
- An enhanced security clearance will be conducted for this position.
- Applicants will be tested for appropriate skills.
- Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.
Union: CUPE Local 38
Business Unit: Calgary Police Service
Position Type: 1 On-Call
Location: 5111 47 Street N.E.
Compensation: Pay Grade 6 $34.37 - 45.97 per hour
Days of Work: On-Call shifts vary based on
operational requirements
Hours of work: On-Call hours will vary based on operational needs.
No guaranteed number of hours.
Audience: Internal/External
Apply By: March 31, 2026
Job ID #: 313926
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.