Unit Coordination Assistant -M ICU (Temporary Full Time - Approx. 6 months)
About the role
Position: Unit Coordination Assistant
Department: Intensive Care Unit
File #: 3971
Role Level: AC03 $24.17-$30.18
Status: Temporary Full Time (Approx. 6 months)
Number of Vacancies: 1
Hours of Work/Shifts: 12 hour nights shifts and 8 hour shifts covering days/evening/nights/weekends
Site: Mississauga Hospital
Posted: August 12, 2025
Internal Deadline: August 19, 2025
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation Center at Humber and the new THP-UHN Reactivation Care Centre. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission: A New Kind of Health Care for a Healthier Community
Our Values: Compassion, Excellence, Courage
Our Goals: Quality, Access, Sustainability
Our Enablers: People, Education, Innovation, Research
JOB SUMMARY:
The (Inpatient) Unit Coordination Assistant (UCA) provides clerical support for patient administrative services; information management; unit reception; ensures the clerical administration and operation of the unit; and performs other duties consistent with the job classification as required.
JOB DUTIES & RESPONSIBILITIES:
Patient Administrative Services -
- Liaises with internal departments and external healthcare facilities to book/cancel tests, appointments, internal patient transfer, external patient transport/escort, etc, as required.
- Transcribes and enters physician orders including medication, lab and imaging orders into appropriate system.
- Enters data including appointment requests, menu/diet requests, patient transfer and discharge documentation.
- Notifies appropriate personnel of patient movement, test results, appointments and other patient information in a timely and accurate manner.
Information Management -
- Prepares and updates patient charts with lab reports, test results and other pertinent information. Scans and copies chart, pharmacy orders and other information as required.
- Ensures patient charts are sent to Health Records with all accurate and required patient information.
- Updates WHIMS/MDS binders/information sheets as required.
Reception -
- Greets visitors and staff, directing them to appropriate personnel and/or destination/room providing assistance as required.
- Greets and admits patients to the unit. May also perform unit patient registration function, confirming/validating patient demographic, insurance (including OHIP) and other required information as appropriate.
- Explains hospital policy and procedures to patients, visitors and staff as necessary (including infection prevention and control).
- Answers the telephone and/or intercom, responding to enquiries within scope of authority, or, directing to most appropriate person.
- Takes, prioritizes and relays messages for unit staff and/or patients. Locates unit staff, pages healthcare professionals as required.
- Open, sort and distribute incoming mail and other materials.
- Ensures efficient clerical administration and operation of the unit within scope of authority
- Enters and maintains payroll records (include sick and vacation requests).
- Assists with sick replacement and vacation back fill as required.
- Updates department "fan-out" list as required.
- Requisitions and maintains office/medical supplies; counts and labels inventory as required. May be required to stock unit carts and/or supply areas.
- Ensures equipment and furniture are operational. Prepares work order requests for preventative and restorative maintenance/repair as required.
- Contacts environmental services for cleaning of equipment and/or unit as required.
- Processes routine financial transactions including unit supply/inventory purchase and charges for services/items not covered by patient's healthcare plan.
- Reviews and reconciles invoices.
- Compiles statistical data to generate and prepare standardized reports on a monthly basis.
- Satisfactory performance and attendance required.
- Performs cross-functional, and/or, other duties consistent with the job classification, as required.
- Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention’s of the Act, in a timely manner.
EDUCATION:
- Completion of high school or recognized equivalent is required. Completion of a Medical Terminology course is required.
Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy and positive work environment.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Trillium Health Partners is identified under the French Language Services Act.
We thank all those who apply but only those selected for further consideration will be contacted.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.
Unit Coordination Assistant -M ICU (Temporary Full Time - Approx. 6 months)
About the role
Position: Unit Coordination Assistant
Department: Intensive Care Unit
File #: 3971
Role Level: AC03 $24.17-$30.18
Status: Temporary Full Time (Approx. 6 months)
Number of Vacancies: 1
Hours of Work/Shifts: 12 hour nights shifts and 8 hour shifts covering days/evening/nights/weekends
Site: Mississauga Hospital
Posted: August 12, 2025
Internal Deadline: August 19, 2025
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation Center at Humber and the new THP-UHN Reactivation Care Centre. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission: A New Kind of Health Care for a Healthier Community
Our Values: Compassion, Excellence, Courage
Our Goals: Quality, Access, Sustainability
Our Enablers: People, Education, Innovation, Research
JOB SUMMARY:
The (Inpatient) Unit Coordination Assistant (UCA) provides clerical support for patient administrative services; information management; unit reception; ensures the clerical administration and operation of the unit; and performs other duties consistent with the job classification as required.
JOB DUTIES & RESPONSIBILITIES:
Patient Administrative Services -
- Liaises with internal departments and external healthcare facilities to book/cancel tests, appointments, internal patient transfer, external patient transport/escort, etc, as required.
- Transcribes and enters physician orders including medication, lab and imaging orders into appropriate system.
- Enters data including appointment requests, menu/diet requests, patient transfer and discharge documentation.
- Notifies appropriate personnel of patient movement, test results, appointments and other patient information in a timely and accurate manner.
Information Management -
- Prepares and updates patient charts with lab reports, test results and other pertinent information. Scans and copies chart, pharmacy orders and other information as required.
- Ensures patient charts are sent to Health Records with all accurate and required patient information.
- Updates WHIMS/MDS binders/information sheets as required.
Reception -
- Greets visitors and staff, directing them to appropriate personnel and/or destination/room providing assistance as required.
- Greets and admits patients to the unit. May also perform unit patient registration function, confirming/validating patient demographic, insurance (including OHIP) and other required information as appropriate.
- Explains hospital policy and procedures to patients, visitors and staff as necessary (including infection prevention and control).
- Answers the telephone and/or intercom, responding to enquiries within scope of authority, or, directing to most appropriate person.
- Takes, prioritizes and relays messages for unit staff and/or patients. Locates unit staff, pages healthcare professionals as required.
- Open, sort and distribute incoming mail and other materials.
- Ensures efficient clerical administration and operation of the unit within scope of authority
- Enters and maintains payroll records (include sick and vacation requests).
- Assists with sick replacement and vacation back fill as required.
- Updates department "fan-out" list as required.
- Requisitions and maintains office/medical supplies; counts and labels inventory as required. May be required to stock unit carts and/or supply areas.
- Ensures equipment and furniture are operational. Prepares work order requests for preventative and restorative maintenance/repair as required.
- Contacts environmental services for cleaning of equipment and/or unit as required.
- Processes routine financial transactions including unit supply/inventory purchase and charges for services/items not covered by patient's healthcare plan.
- Reviews and reconciles invoices.
- Compiles statistical data to generate and prepare standardized reports on a monthly basis.
- Satisfactory performance and attendance required.
- Performs cross-functional, and/or, other duties consistent with the job classification, as required.
- Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention’s of the Act, in a timely manner.
EDUCATION:
- Completion of high school or recognized equivalent is required. Completion of a Medical Terminology course is required.
Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy and positive work environment.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Trillium Health Partners is identified under the French Language Services Act.
We thank all those who apply but only those selected for further consideration will be contacted.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.