Position Information

Position Title

Program Assistant, School of Health and Wellness

Position Summary

The Program Assistant is responsible for providing administrative support to programs within the School of Health and Wellness. The Program Assistant acts as the front-line support for student inquiries and will provide program specific information as required.
This position coordinates the timetabling process and timetable entry as well as provides project administrative support during periods of curriculum renewal and/or accreditation. The incumbent will use reporting systems to generate reports and maintain databases.

The Program Assistant performs a wide variety of administrative support services, all of which contribute to the efficient and professional operations of the designated School.
Position Responsibilities | Support Associate Dean, Faculty, Operations Manager with course/program delivery and execution:

• Provides faculty and staff with information concerning Red Deer Polytechnic (RDP) processes and timelines, service and support, administrative practices, office equipment and basic software questions.
• Organizes and prepares for new academic year (preparing new class schedules and forwarding to internal areas as required, updating student forms, attendance and marks records for certain specific program areas, prepares student and instructor packages for each intake).
• Coordinates instructor submission; completes the preparation of course outlines as required, course packs and manuals.
• Reviews, tracks, disclosure form collections, class lists, program enrolments, internal phone book listing, security lists, informs appropriate individuals for action.
• Assists programs in course evaluation preparation and documentation.

Managing Student Inquiries & Supporting Student Success:

• Acts as an initial point of contact from students, staff, faculty and external contact; responding to questions as appropriate or forwarding to appropriate individual.

• Provides program specific information regarding requirements, electives, procedures, timelines and general program facts for designated portfolio. Refers students to the Student Connect Centre Advisors as required.

• Communicates with Registrars Office in relation to student applications, continuing student registration, prior learning assessments; provides program specific information that is communicated to prospective and registered students.

• Provides support for student orientation and retreats

Position Responsibilities

Timetable Entry:

• Collaborates with the Academic Operations Manager, Associate Dean and Chairs to coordinate the timetable process to ensure conflict free scheduling of course and course sections; works with Scheduling Office to correct any issues or conflicts as they arise, including those related to impacts from other events occurring on campus
• Collaborates with other Schools to schedule courses that are across Schools (i.e. Service courses, instructor who teaches course is in a different School, etc.)

Systems Use

• Generates reports through Banner/Cognos to provide information and up to date class rosters
• Monitors, maintains and updates the central Blackboard program site to ensure currency of program specific information

Meeting, Event, and General Administrative Support

• Supports program and program advisory committee meetings by planning and preparing meetings, preparing agendas, attending meetings, taking and distributing minutes
• Coordinates details related to events and meetings; this can include external stakeholders, internal events, program spotlights, program information nights, recruitment and retention events, specialized program meetings, etc.
• Attends meetings, records and prepares minutes, communicates and follows up on action items to relevant parties, distributes minutes as appropriate

Other related duties as outlined on job description.

Required Qualifications

• Two (2) years of post-secondary training, ideally in Office Administration, Business Administration, or related program.

• Minimum of 2-3 years of relevant experience

• Proficient in Microsoft Office 365 (Word, Excel, Outlook, SharePoint)

• Working knowledge of Records Management

Preferred Qualifications

• Experience using BlackBoard, Banner, Cognos would be an asset

• Experience working in a post-secondary educational institution would be an asset

Salary or Hourly?

Salary

Salary

$49,428 - $57,823

Benefits and Compensation Information

Red Deer Polytechnic offers a comprehensive benefits package including extended health and dental care through Blue Cross, access to a health spending account, pension plan, Employee & Family Assistance Program, generous vacation allotments, credit tuition waivers and opportunities for professional development funding. Additional time off due to Institution closures between Christmas and New Year general holidays.

• Eligibility to access the above mentioned benefits dependent upon the AUPE Collective Agreement and related RDP policies.

About Red Deer Polytechnic

Focused on advancing the economic and social priorities of Alberta, Red Deer Polytechnic(RDP) provides more than 100 industry-relevant credit and non-credit programs to approximately 11,000 credit, non-credit and apprenticeship students. With modern teaching and learning spaces, and state-of-the-art research and innovation centres, RDP provides education and applied research opportunities in partnership with industry and communities.

Red Deer Polytechnic (RDP) is more than a post-secondary institution. It is a community of highly dedicated and skilled faculty, staff, learners, and partners who are making a positive impact on the world around us. Unbound by tradition, we are focused on producing the talent, solutions, and environments needed for Alberta’s economy and society to thrive.

Red Deer Polytechnic’s main campus is located on Treaty 7, Treaty 6 and Métis ancestral lands. This is where we will strive to honour and transform our relationships with one another.

Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our polytechnic community**.**

Posting Detail Information

Competition Number

2025-A-163

Employment Type

Permanent Full-Time

Number of Vacancies

1

Desired Start Date

12/01/2025

Position End Date (if term-certain)

FTE

1.0

Hours of Work

Scheduled between 8:30 a.m. to 4:30 p.m., Monday to Friday

Open Date

10/24/2025

Close Date

10/31/2025

Open Until Filled

No

Note to Applicant

Red Deer Polytechnic fosters an inclusive learning and working environment where everyone can bring their full selves and share their unique talents. We are committed to being responsive to the evolving needs and expectations of our diverse community.

At RDP, we are committed to a merit-based hiring process, and we believe in an inclusive workplace that is fair, equitable, supportive, welcoming and respectful. We recognize, value, and leverage differences in identities, abilities, background, cultures, skills, experiences, and perspectives. Our practices are guided by the principles of the Alberta Human Rights Act and support the Truth and Reconciliation Commission of Canada’s Calls to Action. If you believe you have the skills and equivalent experience and potential to contribute to this role, we encourage you to apply

Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact Peopleandculture@rdpolytech.ca.

Special Instructions to Applicants

Required Documents

• Cover Letter

• Resume

• References Names and Contact Information

Optional Documents