About Cognizant Consulting

Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the Role

As a Client Consulting Manager – Banking & Financial Services (Delivery Governance), you will make an impact by serving as the primary point of accountability for the successful delivery and governance of all IT and consulting services within an assigned client account portfolio. You will be a valued member of the Banking & Financial Services Consulting team and work collaboratively with client executives, delivery leads, and internal stakeholders.

In this role, you will:

• Build and sustain trusted advisor relationships with client C-suite and senior business leaders within the Banking & Financial Services (BFS) sector.
• Apply deep BFS industry expertise to understand client strategic priorities (e.g., regulatory compliance, digital transformation, core system modernization, fraud detection) and co-create solutions leveraging Cognizant’s consulting and technology capabilities.
• Lead the end-to-end management of account P&L, including forecasting, budgeting, and performance assessment (margin, revenue, client satisfaction).
• Ensure high-quality, on-time, and on-budget execution of all projects and managed services programs, working closely with global delivery teams.
• Establish and lead robust governance forums, monitor key project metrics (KPIs/SLAs), proactively identify risks, and drive mitigation strategies to guarantee successful client outcomes.
• Consistently demonstrate the Cognizant Way to Lead, operating with personal, organizational, and business leadership.

Required skills: what you need to be considered

• Minimum 10+ years of experience in a client-facing, account management, or senior program/delivery management role in IT professional services or management consulting.
• Strong knowledge and experience in the Banking & Financial Services (BFS) vertical.
• Proven track record in leading and managing IT and consulting programs with a focus on delivery governance and client outcomes.
• Experience managing account P&L, including metric reporting and financial assessment.
• Exceptional oral and written communication skills, with the ability to influence and present effectively to business stakeholders up to the C-suite.
• Bachelor’s degree required.
• Embodiment of the Cognizant Way to Lead: Leading Self, Leading Others, & Leading the Business.
• Embodiment of Cognizant’s Values: Work as One, Dare to Innovate, Raise the Bar, Do The Right Thing, & Own It.

Preferred skills: what will help you stand out

• MS or MBA degree.
• Strong background in a project environment focused on core banking platforms, risk management systems, or digital transformation within BFS.
• Familiarity with global service delivery models (onshore/offshore/nearshore).
• Experience leading operational and delivery performance review meetings with client stakeholders and internal teams.
• Demonstrated thought leadership in BFS industry trends and regulatory changes.

We're eager to meet people who share our mission and can make an impact in various ways. Don't hesitate to apply, even if you only meet the required skills listed. Your transferable skills and experiences matter - help us see how you are the right person for this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.