Top Benefits
About the role
Job Description:
Are you a people-person with a knack for organization and a passion for providing exceptional customer service? Look no further – Go Auto is on the hunt for a dynamic individual to join our team as a Service Appointment Coordinator!
What you will be doing:
- Efficiently schedule appointments, confirmations, and updates with a touch of knowledge and flair.
- Make every service visit a unique and extraordinary experience for our guests. Your friendly and courteous greeting sets the tone!
- Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options.
- Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard.
- Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience.
- Collect and process payments, following dealership guidelines with precision.
- Follow up with guests, request feedback, and discuss surveys within 24 hours. Your attention to detail ensures continuous improvement.
What You’ll Bring:
- Customer service experience with a passion for creating positive experiences.
- Excellent communication skills, both written and verbal.
- Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
- Tech-savvy
Why Choose the Go Auto Adventure?
- Hands-On Growth – Get real training, mentorship, and support to move your career forward. We’ll help you build the skills you need for your next role.
- Employee Investment Program – Earn guaranteed returns of 10% annually, up to 16%.
- Time off that Counts – Start with 3 weeks after your first year, 4 weeks after 5 years, and 5 weeks after 10.
- Health and Dental – Comprehensive coverage including medical, dental, and a health spending account.
- Career Path Built for You – Ask us about the real success stories of team members who started in this role and grew into leadership positions.
If you're ready to roll up your sleeves and build something bigger for yourself, we want to hear from you.
Apply today and take the first step toward a rewarding career with Go Auto
About Go Auto
As one of Canada’s largest automotive groups, Go Auto operates over 60 dealerships and 28 new vehicle brands across Canada and the United States. Our extensive network includes auxiliary companies like Go RV, Go Insurance, and Yes Plan Auto Finance, ensuring we cater to all your automotive needs from purchase through finance, insurance, service, and repair.
Discover over 14,000 new and used vehicles on GoAuto.ca, your one-stop shop for everything automotive. Our new manufacturers include top brands such as Mercedes-Benz, Sprinter, Mitsubishi, Subaru, Ford, Lincoln, Dodge, Chrysler, Jeep, Ram, Hyundai, Genesis, Kia, Mazda, Nissan, Honda, Fiat, Volkswagen, Infiniti, Toyota, GM, Buick, Chevrolet, Audi, Land Rover, Jaguar, and Porsche.
What truly sets Go Auto apart is our commitment to exceptional customer service. Every employee is empowered to find innovative ways to show our guests that we’re happy to help – all the time, every time. Our customer benefits package includes no extra fees, free service loaners, $500 referrals for new vehicle purchases, 7-day-a-week customer service, and 10% savings on all parts and service spending with the free Go Auto App.
Go Auto is also dedicated to giving back to the community. Since 2018, we have donated over $8 million to charities and community initiatives, with a strong focus on children’s charities to ensure every child has the opportunity to succeed.
These are just a few reasons why Go Auto is recognized as an industry leader in customer satisfaction and has been named one of Canada’s Best Managed Companies. Visit GoAuto.ca to learn more.
Top Benefits
About the role
Job Description:
Are you a people-person with a knack for organization and a passion for providing exceptional customer service? Look no further – Go Auto is on the hunt for a dynamic individual to join our team as a Service Appointment Coordinator!
What you will be doing:
- Efficiently schedule appointments, confirmations, and updates with a touch of knowledge and flair.
- Make every service visit a unique and extraordinary experience for our guests. Your friendly and courteous greeting sets the tone!
- Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options.
- Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard.
- Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience.
- Collect and process payments, following dealership guidelines with precision.
- Follow up with guests, request feedback, and discuss surveys within 24 hours. Your attention to detail ensures continuous improvement.
What You’ll Bring:
- Customer service experience with a passion for creating positive experiences.
- Excellent communication skills, both written and verbal.
- Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
- Tech-savvy
Why Choose the Go Auto Adventure?
- Hands-On Growth – Get real training, mentorship, and support to move your career forward. We’ll help you build the skills you need for your next role.
- Employee Investment Program – Earn guaranteed returns of 10% annually, up to 16%.
- Time off that Counts – Start with 3 weeks after your first year, 4 weeks after 5 years, and 5 weeks after 10.
- Health and Dental – Comprehensive coverage including medical, dental, and a health spending account.
- Career Path Built for You – Ask us about the real success stories of team members who started in this role and grew into leadership positions.
If you're ready to roll up your sleeves and build something bigger for yourself, we want to hear from you.
Apply today and take the first step toward a rewarding career with Go Auto
About Go Auto
As one of Canada’s largest automotive groups, Go Auto operates over 60 dealerships and 28 new vehicle brands across Canada and the United States. Our extensive network includes auxiliary companies like Go RV, Go Insurance, and Yes Plan Auto Finance, ensuring we cater to all your automotive needs from purchase through finance, insurance, service, and repair.
Discover over 14,000 new and used vehicles on GoAuto.ca, your one-stop shop for everything automotive. Our new manufacturers include top brands such as Mercedes-Benz, Sprinter, Mitsubishi, Subaru, Ford, Lincoln, Dodge, Chrysler, Jeep, Ram, Hyundai, Genesis, Kia, Mazda, Nissan, Honda, Fiat, Volkswagen, Infiniti, Toyota, GM, Buick, Chevrolet, Audi, Land Rover, Jaguar, and Porsche.
What truly sets Go Auto apart is our commitment to exceptional customer service. Every employee is empowered to find innovative ways to show our guests that we’re happy to help – all the time, every time. Our customer benefits package includes no extra fees, free service loaners, $500 referrals for new vehicle purchases, 7-day-a-week customer service, and 10% savings on all parts and service spending with the free Go Auto App.
Go Auto is also dedicated to giving back to the community. Since 2018, we have donated over $8 million to charities and community initiatives, with a strong focus on children’s charities to ensure every child has the opportunity to succeed.
These are just a few reasons why Go Auto is recognized as an industry leader in customer satisfaction and has been named one of Canada’s Best Managed Companies. Visit GoAuto.ca to learn more.