About the role
$48,880
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
- Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
- Maintain customer records and update account information.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
Required Education and Experience:
- High School Diploma or Equivalent
- 0-12 months of system, data entry or reporting experience
- 0-12 months of warehouse experience, preferred
Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.
Brand: EV Logistics
Address: 5016 272nd St Langley, BC - V4W1S3
Property Description: 8463 - Langley BC
Property Number: 8463
About EV Logistics
EV Logistics is a multi-temperature, grocery distribution centre located in Langley, British Columbia. The business has three distribution facilities operating 24/7 with state-of-the-art technology and equipment handling temperature controlled products: ambient (dry goods), perishable, and frozen products.
EV logistics is proud to be a diverse workplace with employees of all different cultures from around the world. The company celebrates Diversity Week, NAOSH Week (North American Occupational Safety and Health), and many more. EV Logistics hosts multiple employee engagement activities throughout each year such as barbeques, popcorn days, and cultural dinners. EV Logistics prides itself on being a safe workplace and promoting fitness initiatives, which includes an on-site fitness centre that is available to employees during their non-working hours.
About the role
$48,880
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
- Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
- Maintain customer records and update account information.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
Required Education and Experience:
- High School Diploma or Equivalent
- 0-12 months of system, data entry or reporting experience
- 0-12 months of warehouse experience, preferred
Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.
Brand: EV Logistics
Address: 5016 272nd St Langley, BC - V4W1S3
Property Description: 8463 - Langley BC
Property Number: 8463
About EV Logistics
EV Logistics is a multi-temperature, grocery distribution centre located in Langley, British Columbia. The business has three distribution facilities operating 24/7 with state-of-the-art technology and equipment handling temperature controlled products: ambient (dry goods), perishable, and frozen products.
EV logistics is proud to be a diverse workplace with employees of all different cultures from around the world. The company celebrates Diversity Week, NAOSH Week (North American Occupational Safety and Health), and many more. EV Logistics hosts multiple employee engagement activities throughout each year such as barbeques, popcorn days, and cultural dinners. EV Logistics prides itself on being a safe workplace and promoting fitness initiatives, which includes an on-site fitness centre that is available to employees during their non-working hours.