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Computer Field Technician

Field, British Columbia, Canada
Mid Level
Full-Time

Top Benefits

Company car
Mobile phone
Uniform

About the role

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Apollo Technology was founded in 2010 and are a totally independent company. We provide our customers with an efficient, cost effective information technology solutions that match their real business needs, enhance their competitiveness and provide them with an excellent return on their investment.

We are looking for a full time permanent IT Field Engineer.

Our field engineers visit schools and small businesses within approx 30 mile radius of our office in Radstock. During these managed service visits we look at any IT issues they may have raised, and generally look after their equipment and network. We also allocate some time during the week to our helpdesk, this not only helps expand skill sets it is also a nice opportunity for team building.

We are looking for a motivated engineer to look after our clients, someone confident and always willing to go the extra mile to assist with their problems.

As well as field engineers, we have a successful helpdesk and workshop in brand new bespoke premises. The team are always on hand to support engineers on site with anything required.

The successful candidate will need a good working knowledge to enable them to look after the day-to-day management of hardware and software.

We will provide a company car, mobile phone and uniform. We offer 28 days holiday and company pension.

IT Support Technician Key Responsibilities

Diagnosing and resolving technical issues on your own and as part of a team. Assist with troubleshooting and resolving infrastructure issues. Maintaining and supporting servers, virtualisation environment and any other IT hardware and software. (With the assistance of the second and third line technicians) Liaising with 3rd Parties and suppliers when required. Provide support to users and clients via face-to-face, telephone, email and remote control. Maintaining and supporting IT security controls and applications.

Project management

Documenting Infrastructure Systems, configuration and processes in line with ISO 9001

IT Support Technician Key Skills/experience.

Previous experience in a similar role. Full clean Driver’s license. Window Srv 2008-2019. Window and Office all versions.

SQL Databases

TCP/IP, DNS, DHCP, Active Directory, Group Policy. vSphere/Esxi 5/6. Veeam Backup/Replication. Networking Management, Infrastructure Cabling and Patching. Security/Firewall. Troubleshooting PC, Laptop and Printer software and hardware.

To be considered for the role of IT Support Technician please submit your application today!

About The Company

Salary is based on experience but in the region of £20,000-£25,000 pa

Job Type: Full-time

Job Types: Full-time, Permanent

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01761 347198

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About Apollo Technology

IT Services and IT Consulting
11-50 employees

Apollo Technology is a leading-edge technology company that is committed to advancing the digital landscape. Their expert team of engineers, consultants, and partners work collaboratively to create innovative solutions that meet the evolving needs of businesses, educational establishments and consumers alike. Apollo Technology is at the forefront of emerging technologies and they leverage their deep expertise to deliver cutting-edge solutions and services that drive progress and transformation. With a focus on reliability, efficiency, and user-friendliness, Apollo Technology is dedicated to providing exceptional value to their clients. Whether it's software, hardware solutions, or systems integration, Apollo Technology has the knowledge and experience to deliver the technology of tomorrow, today.

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