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Cemetery Clerk

Regina, SK
CA$45,816 - CA$59,200/annual
Mid Level
full_time

Top Benefits

Health and wellness benefits
Educational support and in-house courses

About the role

Job ID : 3162

Openings : 1

Jurisdiction: CUPE Local 7

Division: City Planning & Community Services

Department: Parks & Open Space Services

Branch: Parks Maintenance & Cemeteries

Location Name : Regina, Saskatchewan, CA

Type of Posting: Internal & External

Employment Type : Permanent

Hourly Salary: $24.03 - $31.05

Annual Salary: $45,816.00 - $59,200.00

Date Posted : October 29, 2025

Closing Date: November 8, 2025

Land Acknowledgement

We are proud to reside on Treaty 4 Territory and the traditional lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and Métis Nation, honoring and respecting these Nations and ancestors of this territory and grateful to be here. Regina is committed to building trust and creating true partnerships with Indigenous peoples.

Equity, Diversity & Inclusion

The City of Regina is an equal opportunities employer dedicated to fostering a respectful, collaborative, inclusive, and barrier-free workplace, allowing everyone to achieve their full potential. We value diversity as a key to our success and encourage all qualified candidates, including Indigenous peoples, people of colour, 2SLGBTQIAP+ individuals of all genders, people of disabilities, and members of equity-deserving communities, to apply.

The City of Regina is committed to ensure accessible and accommodating processes during the application and selection phases. If you need accommodation at any point during the recruitment process, please inform our Talent team and we'll collaborate with you to address your requirements.

Position Summary:
This position responsible to provide administrative, coordination, and logistics services and functions related to cemeteries inquiries, purchases, requests and bookings as well as the administrative work processes and duties for the work unit.

Duties and Responsibilities:
Provide reception, customer service, and first point of contact for cemetery inquiries.

Monitor service requests and other incoming messages, ensuring timely responses and follow-up.

Collect, open, and distribute daily mail; prepare outgoing mail.

Compose, draft, edit, proofread, and format correspondence, memos, service request responses, and reports (e.g., cemetery licence agreements).

Provide information to visitors regarding arrangements, fees, pre-planning, and related cemetery services.

Respond to requests for information or materials from both internal and external stakeholders (e.g., plot locations, genealogical searches).

Act as liaison with funeral industry partners.

Update and maintain cemetery records and filing systems.

Prepare interment orders for operational staff and schedule burials, maintaining the daily operations calendar.

Update cemetery ledgers and databases; review and validate data entries.

Recommend and update office processes and standards as needed.

Perform cashiering duties such as processing payments, refunds, cash balancing, and bank deposits.

Maintain office supply inventory and requisition purchases within established authority (e.g., P-card, blanket agreements, and/or general stores).

Oversee monthly reconciliation of P-cards for the work unit.

Conduct searches, input and validate data, and generate reports and lists from programs and applications. Qualifications:

Knowledge, Abilities, and Skills

Knowledge of office administration processes and customer/client service principles.

Knowledge of cash receipts, processing, and reconciliation practices.

Knowledge of relevant bylaws, collective agreements, policies, procedures, and legislation, including health and safety standards.

Knowledge of office productivity software, internet browsers, enterprise software, and related technology devices.

Knowledge of the branch and its relationship to broader divisions, departments, and branches.

Ability to provide professional and empathetic customer service, especially when dealing with emotionally charged or sensitive situations.

Ability to manage and prioritize multiple administrative duties within defined timelines and deadlines.

Strong interpersonal and communication skills for interacting with staff, visitors, and funeral industry partners.

Attention to detail and accuracy in data management, record keeping, and financial transactions.

Ability to identify issues, apply established procedures, and offer suggestions to improve work processes.

Contributes to a positive customer experience through quality service and administrative support.

Demonstrates initiative and adaptability in managing office activities.

Supports financial stewardship through responsible purchasing and supply care.

Contributes to the health, safety, and well-being of self and others.

Provides orientation and familiarization to new employees regarding tasks, duties, and work practices.

Education & Experience:
Completion of secondary school or equivalent education.

Job-related training and/or coursework in office administration or customer service.

Minimum of eighteen (18) to thirty-six (36) months of previous and on-the-job administrative, clerical, and/or data entry experience. Working/Other Conditions:

Physical Effort

Frequent use of computers, keyboards, mouse, and other technology devices.

Sits or stands for extended periods with opportunities to change position.

Moves and carries objects, equipment, supplies, and files as required.

Concentration and Sensory Effort

Requires focus and attention to detail during data entry, validation, and cross-checking.

Requires auditory focus during stakeholder interactions.

Responds to interruptions while maintaining concentration and accuracy.

Working Environment

Works in an indoor office environment, often in an isolated location.

May experience stressful or emotional interactions with clients, visitors, and families.

Additional Requirements: Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy. Proof of education is required. Additional assessments may be conducted to evaluate competencies, skills, and knowledge .

At City of Regina, we offer competitive compensation, health and wellness benefits, and growth through educational support and in-house courses. If you’re passionate about public service and making a difference, apply now!

For detailed job descriptions, CBAs, and application tips, visit our Applicant & Job Resources page .

Note: Only applications submitted via our online application system are accepted

About City of Regina, SK

Government Administration
1001-5000

Regina is the capital of Saskatchewan and the 16th largest city in Canada with a population of 230,725 (Source: Statistics Canada, 2017). Regina is located in the south central area of the province. The city covers an area of 118.4 square kilometers. It is in the middle of the Prairie Provinces with Alberta to the west, and Manitoba to the east. It borders the American states of Montana and North Dakota. Latitude: 50 degrees 26 min north Longitude: 104 degrees 40 min west Elevation: 577 m above sea level.