Sales Coordinator
About the role
The Sales Coordinator plays a key support role within a fast-paced and constantly evolving environment, reporting to the VP of Sales and/or Senior Sales Coordinator. This position supports both the Sales Account Managers and Technical Team to ensure the efficient coordination of sales activities and a high level of customer satisfaction. The Sales Coordinator acts as a central communication hub between internal teams and clients and plays a critical role in streamlining operations from initial inquiry through to order fulfillment.
Job Title: Sales Coordinator
Reports to: VP of Sales / Senior Sales Coordinator
Regular Working Hours
Monday to Friday – 8:00 AM – 5:00 PM or 7:00 AM – 4:00 PM
Responsibilities:
-
Receive and assign all incoming phone and web leads to the appropriate Sales Account Manager based on territory; local leads may be quoted directly by the Sales Coordinator.
-
Prepare and assemble sales quotations, including incorporating supplier quotes and freight, for review and approval.
-
Assemble and respond to Requests for Proposals (RFPs) and Requests for Quotations (RFQs), including bid forms, bonding forms, and insurance requirements.
-
Coordinate the processing of approved quotations into sales orders (E-Orders and C-Orders), ensuring all purchase orders are created accurately and priced correctly.
-
Liaise between Sales, Technical, Operations, and other internal departments to ensure efficient processing of orders in accordance with the 72-hour submission policy.
-
Follow up on sales quotations and provide timely updates to clients and internal teams.
-
Maintain and update customer data, contact information, and client-specific instructions within the CRM system.
-
Ensure installation and field teams have necessary procedures, equipment, documentation, and certifications for successful project execution.
-
Provide administrative support for the Sales and Technical teams, including scheduling, documentation, and reporting.
-
Address concerns raised by field staff related to materials and budgets, ensuring clear communication and proper documentation.
-
Adhere to company policies, processes, and quality standards.
-
Perform other duties as reasonably assigned.
Key Strengths
-
Bilingualism is a must
-
Strong attention to detail and accuracy
-
Comfortable working in a high-pressure, fast-paced environment
-
High-level customer service and professionalism
-
Excellent written and verbal communication skills
-
Strong organizational and time management skills
-
Team-oriented with a positive and friendly attitude
-
Proficiency in Microsoft Office Suite (especially Excel) and CRM systems
-
Familiarity with sales and estimating software
-
Ability to read and interpret architectural drawings and blueprints
-
Working knowledge of dock doors, loading dock equipment, high-speed doors, and related systems
-
Strong mathematical and analytical skills
Salary Range: $65,000 ~ $75,000 annually
Sales Coordinator
About the role
The Sales Coordinator plays a key support role within a fast-paced and constantly evolving environment, reporting to the VP of Sales and/or Senior Sales Coordinator. This position supports both the Sales Account Managers and Technical Team to ensure the efficient coordination of sales activities and a high level of customer satisfaction. The Sales Coordinator acts as a central communication hub between internal teams and clients and plays a critical role in streamlining operations from initial inquiry through to order fulfillment.
Job Title: Sales Coordinator
Reports to: VP of Sales / Senior Sales Coordinator
Regular Working Hours
Monday to Friday – 8:00 AM – 5:00 PM or 7:00 AM – 4:00 PM
Responsibilities:
-
Receive and assign all incoming phone and web leads to the appropriate Sales Account Manager based on territory; local leads may be quoted directly by the Sales Coordinator.
-
Prepare and assemble sales quotations, including incorporating supplier quotes and freight, for review and approval.
-
Assemble and respond to Requests for Proposals (RFPs) and Requests for Quotations (RFQs), including bid forms, bonding forms, and insurance requirements.
-
Coordinate the processing of approved quotations into sales orders (E-Orders and C-Orders), ensuring all purchase orders are created accurately and priced correctly.
-
Liaise between Sales, Technical, Operations, and other internal departments to ensure efficient processing of orders in accordance with the 72-hour submission policy.
-
Follow up on sales quotations and provide timely updates to clients and internal teams.
-
Maintain and update customer data, contact information, and client-specific instructions within the CRM system.
-
Ensure installation and field teams have necessary procedures, equipment, documentation, and certifications for successful project execution.
-
Provide administrative support for the Sales and Technical teams, including scheduling, documentation, and reporting.
-
Address concerns raised by field staff related to materials and budgets, ensuring clear communication and proper documentation.
-
Adhere to company policies, processes, and quality standards.
-
Perform other duties as reasonably assigned.
Key Strengths
-
Bilingualism is a must
-
Strong attention to detail and accuracy
-
Comfortable working in a high-pressure, fast-paced environment
-
High-level customer service and professionalism
-
Excellent written and verbal communication skills
-
Strong organizational and time management skills
-
Team-oriented with a positive and friendly attitude
-
Proficiency in Microsoft Office Suite (especially Excel) and CRM systems
-
Familiarity with sales and estimating software
-
Ability to read and interpret architectural drawings and blueprints
-
Working knowledge of dock doors, loading dock equipment, high-speed doors, and related systems
-
Strong mathematical and analytical skills
Salary Range: $65,000 ~ $75,000 annually