Service Representative 1
Top Benefits
About the role
About StellerVista
StellerVista Credit Union proudly anchors itself in the Kootenay and Boundary regions of British Columbia, offering a comprehensive range of financial services to communities including Cranbrook, Castlegar, Fernie, Elkford, Sparwood, the Slocan Valley, and Greenwood in the West Boundary. We are dedicated to serving our members providing financial services while focusing on fostering local economic growth by employing residents and reinvesting profits back into our local communities. Our mission is to be more than just a financial institution, but a vital part of the local fabric.
In the spirit of reconciliation, StellerVista Credit Union would like to respectfully acknowledge the land on which we serve our membership and meet is within ʔamakʔis Ktunaxa, the traditional and unceded homelands of the Ktunaxa Nation, as well as the traditional and unceded homelands of the Syilx, Sinixt, and Secwepemc.
The Opportunity
If you are ready for an exciting career move to a progressive financial services organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for. We are currently recruiting for the position of Service Representative 1.
Position Overview
As a Service Representative 1, you will provide quality service to members and contribute to the success of the branch through the achievement of established retail sales goals and the application of member relationship management tools and techniques. You will also provide direct banking services and promote relationship building with business and retail members through the provision of a variety of StellerVista products and related services. Furthermore, you will actively participate in product and service campaigns, conduct a variety of retail member service administration activities including end-of-day balancing and act as joint custodian for Treasury. You will balance, service and maintain onsite and offsite ATM machines including processing ATM and night deposit transactions, reconciling ATM general ledgers and troubleshooting equipment malfunctions as required.
(This position is a non-union position)
Schedule Description
Permanent Part-Time – 25 Hours per week
Tuesday - Friday: 10:00am – 3:00pm
Saturday: 9:00am – 2:00pm
**Note:These hours may be increased up to full days on short notice due to operational requirements.
Wage Scale – $25.89 - $30.46
Minimum Qualifications:
Do you have a Secondary school diploma plus a minimum of six months experience in handling cash and dealing with customers in a sales & service environment with a financial institution or through a schoolwork experience program?
OR
Candidates with an equivalent combination of education and experience will also be considered.
We Value:
- Accountability - to our members, the StellerVista team, and our communities
- Responsiveness – to listen and care so to provide exceptional service and advice.
- Ability to build trust – with members and others in the StellerVista team
- Foster belonging - our credit union promotes diversity, equity, and inclusion with our members, within our communities and each other
- Excellent Communication skills - written and oral
- Professional image
- Credit Union knowledge of lending and deposit products and services
- Personal computer literacy – keyboarding, email programs, Word, and Excel
- Ability to demonstrate basic mathematical skills
Successful applicants will also be required to upgrade skills yearly by taking related courses in your education course checklist.
At StellerVista Credit Union we are proud to offer an employee experience that includes:
- Opportunity for professional growth and development
- A supportive and inclusive work environment
- The opportunity to make a meaningful impact on the lives of our members and the community
- A culture of living our core values in a real way – Trust, Belonging, Expertise, Shared Success & Courage
- Access to a competitive compensation package including participation in extended benefits and pension programs, health and wellness programs and a competitive vacation entitlement
About the Kootenay Region
The Kootenay region in British Columbia, Canada, offers a breathtaking blend of natural beauty, outdoor recreation, and a welcoming community that makes it an appealing destination for relocation. In addition to its awe-inspiring landscapes, the Kootenays boast stunning mountain vistas, crystal-clear lakes, and lush forests, providing residents with an unparalleled connection to nature. Whether it's skiing in the winter, hiking in the summer, or enjoying the serene surroundings year-round, the region offers endless options of outdoor activities for nature enthusiasts.
The region's rich cultural diversity, artistic expression, and locally sourced culinary scene add to the charm of the Kootenays, creating an alluring lifestyle for those considering relocation to this picturesque region of British Columbia. Whether one seeks adventure in the great outdoors, a sense of community, or a thriving cultural scene, the Kootenay region offers an inviting and enriching environment for individuals looking to make a move.
Job Location – Greenwood, B.C.
Closing Date – Open until filled.
How to Apply
If this sounds like a position for you, Apply Now, and should you have a problem in uploading your resume, please contact us at employment@stellervista.com
Check out StellerVista’s career opportunities here: Careers | StellerVista Credit Union
We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.
We’re proud of our team. They make us who we are.
Education
Required
- High School Diploma or better
About StellerVista Credit Union
StellerVista Credit Union proudly anchors itself in the Kootenay and Boundary regions of British Columbia, offering a comprehensive range of financial services to communities including Cranbrook, Castlegar, Fernie, Elkford, Sparwood, the Slocan Valley, and Greenwood in the West Boundary.
Since our founding in 1948, we have been dedicated to serving our members with the commitment expected of a true community partner. Unlike traditional banks, we do it all locally - everything from daily banking needs to complex wealth management and insurance solutions, ensuring that all financial needs are met under one local, trusted roof.
With so many ways to work, live and play out here - none of which fit the normal "mould" - we know better than the banks what works and what doesn't. www.StellerVista.com
At our organization, we value and support the personal and community goals of our staff and directors, and we actively participate in programs that promote the cultural, social, educational, and physical well-being of all individuals residing in the communities we serve. Through our collective efforts, we aim to create a thriving and inclusive environment that empowers everyone to reach their full potential.
Service Representative 1
Top Benefits
About the role
About StellerVista
StellerVista Credit Union proudly anchors itself in the Kootenay and Boundary regions of British Columbia, offering a comprehensive range of financial services to communities including Cranbrook, Castlegar, Fernie, Elkford, Sparwood, the Slocan Valley, and Greenwood in the West Boundary. We are dedicated to serving our members providing financial services while focusing on fostering local economic growth by employing residents and reinvesting profits back into our local communities. Our mission is to be more than just a financial institution, but a vital part of the local fabric.
In the spirit of reconciliation, StellerVista Credit Union would like to respectfully acknowledge the land on which we serve our membership and meet is within ʔamakʔis Ktunaxa, the traditional and unceded homelands of the Ktunaxa Nation, as well as the traditional and unceded homelands of the Syilx, Sinixt, and Secwepemc.
The Opportunity
If you are ready for an exciting career move to a progressive financial services organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for. We are currently recruiting for the position of Service Representative 1.
Position Overview
As a Service Representative 1, you will provide quality service to members and contribute to the success of the branch through the achievement of established retail sales goals and the application of member relationship management tools and techniques. You will also provide direct banking services and promote relationship building with business and retail members through the provision of a variety of StellerVista products and related services. Furthermore, you will actively participate in product and service campaigns, conduct a variety of retail member service administration activities including end-of-day balancing and act as joint custodian for Treasury. You will balance, service and maintain onsite and offsite ATM machines including processing ATM and night deposit transactions, reconciling ATM general ledgers and troubleshooting equipment malfunctions as required.
(This position is a non-union position)
Schedule Description
Permanent Part-Time – 25 Hours per week
Tuesday - Friday: 10:00am – 3:00pm
Saturday: 9:00am – 2:00pm
**Note:These hours may be increased up to full days on short notice due to operational requirements.
Wage Scale – $25.89 - $30.46
Minimum Qualifications:
Do you have a Secondary school diploma plus a minimum of six months experience in handling cash and dealing with customers in a sales & service environment with a financial institution or through a schoolwork experience program?
OR
Candidates with an equivalent combination of education and experience will also be considered.
We Value:
- Accountability - to our members, the StellerVista team, and our communities
- Responsiveness – to listen and care so to provide exceptional service and advice.
- Ability to build trust – with members and others in the StellerVista team
- Foster belonging - our credit union promotes diversity, equity, and inclusion with our members, within our communities and each other
- Excellent Communication skills - written and oral
- Professional image
- Credit Union knowledge of lending and deposit products and services
- Personal computer literacy – keyboarding, email programs, Word, and Excel
- Ability to demonstrate basic mathematical skills
Successful applicants will also be required to upgrade skills yearly by taking related courses in your education course checklist.
At StellerVista Credit Union we are proud to offer an employee experience that includes:
- Opportunity for professional growth and development
- A supportive and inclusive work environment
- The opportunity to make a meaningful impact on the lives of our members and the community
- A culture of living our core values in a real way – Trust, Belonging, Expertise, Shared Success & Courage
- Access to a competitive compensation package including participation in extended benefits and pension programs, health and wellness programs and a competitive vacation entitlement
About the Kootenay Region
The Kootenay region in British Columbia, Canada, offers a breathtaking blend of natural beauty, outdoor recreation, and a welcoming community that makes it an appealing destination for relocation. In addition to its awe-inspiring landscapes, the Kootenays boast stunning mountain vistas, crystal-clear lakes, and lush forests, providing residents with an unparalleled connection to nature. Whether it's skiing in the winter, hiking in the summer, or enjoying the serene surroundings year-round, the region offers endless options of outdoor activities for nature enthusiasts.
The region's rich cultural diversity, artistic expression, and locally sourced culinary scene add to the charm of the Kootenays, creating an alluring lifestyle for those considering relocation to this picturesque region of British Columbia. Whether one seeks adventure in the great outdoors, a sense of community, or a thriving cultural scene, the Kootenay region offers an inviting and enriching environment for individuals looking to make a move.
Job Location – Greenwood, B.C.
Closing Date – Open until filled.
How to Apply
If this sounds like a position for you, Apply Now, and should you have a problem in uploading your resume, please contact us at employment@stellervista.com
Check out StellerVista’s career opportunities here: Careers | StellerVista Credit Union
We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.
We’re proud of our team. They make us who we are.
Education
Required
- High School Diploma or better
About StellerVista Credit Union
StellerVista Credit Union proudly anchors itself in the Kootenay and Boundary regions of British Columbia, offering a comprehensive range of financial services to communities including Cranbrook, Castlegar, Fernie, Elkford, Sparwood, the Slocan Valley, and Greenwood in the West Boundary.
Since our founding in 1948, we have been dedicated to serving our members with the commitment expected of a true community partner. Unlike traditional banks, we do it all locally - everything from daily banking needs to complex wealth management and insurance solutions, ensuring that all financial needs are met under one local, trusted roof.
With so many ways to work, live and play out here - none of which fit the normal "mould" - we know better than the banks what works and what doesn't. www.StellerVista.com
At our organization, we value and support the personal and community goals of our staff and directors, and we actively participate in programs that promote the cultural, social, educational, and physical well-being of all individuals residing in the communities we serve. Through our collective efforts, we aim to create a thriving and inclusive environment that empowers everyone to reach their full potential.