Repair Supervisor
Top Benefits
About the role
At TTI, people come for the opportunity and stay for the culture!
Repair Supervisor
Techtronic Industries Canada Inc. | Milwaukee®
Full-Time | Permanent | Georgina, ON | P2
Job Description:
About TTI Canada
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.
With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.
Position Description
The Repair Supervisor is responsible for guiding the day-to-day activities of repair technicians in Milwaukee’s main service hub. Working as ONE TEAM with other supervisors and managers, this position builds a strong culture and maintains teams that achieve the plant’s productivity, quality, and safety goals.
This leadership role’s primary function is to enhance daily performance through direct supervision of work methods. It ensures proper staffing and processes are in place and followed in each work cell and function. The position also ensures that the direct labor force has all the tools and fixtures needed to complete their jobs. Additionally, this role supports and coaches the production team throughout the day, demonstrating Milwaukee’s culture in all activities, interactions, and relationships.
What You Will Do
- Ensure all employees are working safely and with intent.
- Lead and coordinate repair teams to meet safety, production, quality, cost, inventory, and team objectives. Support technicians as a servant leader.
- Engage with engineering as needed, bridging communication and serving as a positive, candid voice for your team.
- Perform all related supervisory and human resource functions, including work assignments, attendance documentation, incident reports, performance evaluations, and counseling.
- Lead training and development by motivating and counseling team members to assist in creating work instructions, production standards, balanced workflow, and problem resolution.
- Assist in onboarding by assessing talent, interviewing, and assimilating new employees as they transition from training to the plant floor. Follow up and build relationships.
- Ensure all fixtures, tools, and safety equipment are operable and used as designed. Confirm work instructions are being followed. Urgently correct or escalate issues as required, including engagement with engineering, training, and leadership.
- Assign work and special projects to team members to develop experience and flexibility.
- Monitor and audit daily production reports, resolving potential errors.
- Review budget and forecast data and factor these into daily staffing and production decisions.
- Requisition resources (supplies, tools, etc.) and expedite as required.
- Act as backup for all team members, including the department manager.
- Facilitate team meetings and communications.
- Contribute to team success by performing related tasks as needed to assist in overall department goals.
- Lead, support, and encourage participation in safety, 5S, and culture teams. Celebrate their contributions to the plant.
- Audit near misses, safety incidents, and related processes to determine root causes and implement necessary corrections.
- Monitor team data feeds, reports, metrics, and KPIs to ensure daily performance and identify gaps and opportunities.
- Collaborate with production teams, engineering, and other supporting functions to determine root causes and implement corrective actions.
- Establish and maintain communication between floor leads and supervisors across departments to ensure the smooth flow of parts.
- Continuously evaluate various stations of the production operation to ensure optimum efficiency.
What You Will Bring
- In-depth knowledge of manufacturing tools and equipment
- Understanding of IT tools used to capture and analyze data
- Ability to analyze production data and solve problems quickly
- Excellent organizational, communication, leadership, and interpersonal skills
- Strong problem-solving skills and a solid work ethic
- Ability to work closely with engineering to create and adhere to production processes
- Ability to write reports legibly and accurately
- Relevant training, experience, and certification in industrial production, engineering, or a related field
- 5–7 years of manufacturing or industry-related experience
- Knowledge of health and safety regulations
- Proven experience in production or a supervisory role, especially within a culture-focused environment like Milwaukee
- Travel will be rare, but some initial travel could be approved to Milwaukee’s other service hubs in Greenwood Indiana, or Greenwood Mississippi.
What You Will Benefit From
- Competitive Base Salary $74K – 84K + up to 20% annual bonus
- Extensive health benefits, including vision and dental care
- Retirement Savings Plan with Employer Matching Contributions
- Paid time off and employee discount programs
- Annual $500 Wellness Program allowance
Visit our:
Company Website
,
and
today
Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.
About Techtronic Industries Canada Inc.
Techtronic Industries Company Limited (“TTI”, or the “Company”), founded in 1985 by German entrepreneur Horst Julius Pudwill, is a world leader in cordless technology. As a pioneer in Power Tools, Outdoor Power Equipment, Floorcare and Cleaning Products, TTI serves professional, industrial, Do It Yourself (DIY), and consumer markets worldwide. With more than 50,000 employees globally, the company’s relentless focus on innovation and strategic growth has established its leading position in the industries it serves.
MILWAUKEE is at the forefront of TTI’s professional tool portfolio. With global research and development headquartered in Brookfield, Wisconsin, the historic MILWAUKEE brand is renowned for driving innovation, safety, and jobsite productivity worldwide. The RYOBI brand, headquartered in Greenville, South Carolina, remains the top choice for DIYers and continues to set the standard in DIY tool innovation. TTI’s diverse brand portfolio also includes trusted brands like AEG, EMPIRE, HOMELITE, and leading floorcare names HOOVER, ORECK, VAX, and DIRT DEVIL (based in Charlotte, North Carolina).
TTI’s international recognition and renowned brand portfolio are supported by a strong ownership structure that underscores the company’s global reach and stability. The Pudwill family remains the company’s largest shareholder, with the remaining ownership held largely by institutional investors at North American and European-owned firms. TTI is publicly traded on the Hong Kong Stock Exchange and is a constituent stock of the Hang Seng Index, operating globally with a strong commitment to environmental, social, and corporate governance standards.
Repair Supervisor
Top Benefits
About the role
At TTI, people come for the opportunity and stay for the culture!
Repair Supervisor
Techtronic Industries Canada Inc. | Milwaukee®
Full-Time | Permanent | Georgina, ON | P2
Job Description:
About TTI Canada
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.
With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.
Position Description
The Repair Supervisor is responsible for guiding the day-to-day activities of repair technicians in Milwaukee’s main service hub. Working as ONE TEAM with other supervisors and managers, this position builds a strong culture and maintains teams that achieve the plant’s productivity, quality, and safety goals.
This leadership role’s primary function is to enhance daily performance through direct supervision of work methods. It ensures proper staffing and processes are in place and followed in each work cell and function. The position also ensures that the direct labor force has all the tools and fixtures needed to complete their jobs. Additionally, this role supports and coaches the production team throughout the day, demonstrating Milwaukee’s culture in all activities, interactions, and relationships.
What You Will Do
- Ensure all employees are working safely and with intent.
- Lead and coordinate repair teams to meet safety, production, quality, cost, inventory, and team objectives. Support technicians as a servant leader.
- Engage with engineering as needed, bridging communication and serving as a positive, candid voice for your team.
- Perform all related supervisory and human resource functions, including work assignments, attendance documentation, incident reports, performance evaluations, and counseling.
- Lead training and development by motivating and counseling team members to assist in creating work instructions, production standards, balanced workflow, and problem resolution.
- Assist in onboarding by assessing talent, interviewing, and assimilating new employees as they transition from training to the plant floor. Follow up and build relationships.
- Ensure all fixtures, tools, and safety equipment are operable and used as designed. Confirm work instructions are being followed. Urgently correct or escalate issues as required, including engagement with engineering, training, and leadership.
- Assign work and special projects to team members to develop experience and flexibility.
- Monitor and audit daily production reports, resolving potential errors.
- Review budget and forecast data and factor these into daily staffing and production decisions.
- Requisition resources (supplies, tools, etc.) and expedite as required.
- Act as backup for all team members, including the department manager.
- Facilitate team meetings and communications.
- Contribute to team success by performing related tasks as needed to assist in overall department goals.
- Lead, support, and encourage participation in safety, 5S, and culture teams. Celebrate their contributions to the plant.
- Audit near misses, safety incidents, and related processes to determine root causes and implement necessary corrections.
- Monitor team data feeds, reports, metrics, and KPIs to ensure daily performance and identify gaps and opportunities.
- Collaborate with production teams, engineering, and other supporting functions to determine root causes and implement corrective actions.
- Establish and maintain communication between floor leads and supervisors across departments to ensure the smooth flow of parts.
- Continuously evaluate various stations of the production operation to ensure optimum efficiency.
What You Will Bring
- In-depth knowledge of manufacturing tools and equipment
- Understanding of IT tools used to capture and analyze data
- Ability to analyze production data and solve problems quickly
- Excellent organizational, communication, leadership, and interpersonal skills
- Strong problem-solving skills and a solid work ethic
- Ability to work closely with engineering to create and adhere to production processes
- Ability to write reports legibly and accurately
- Relevant training, experience, and certification in industrial production, engineering, or a related field
- 5–7 years of manufacturing or industry-related experience
- Knowledge of health and safety regulations
- Proven experience in production or a supervisory role, especially within a culture-focused environment like Milwaukee
- Travel will be rare, but some initial travel could be approved to Milwaukee’s other service hubs in Greenwood Indiana, or Greenwood Mississippi.
What You Will Benefit From
- Competitive Base Salary $74K – 84K + up to 20% annual bonus
- Extensive health benefits, including vision and dental care
- Retirement Savings Plan with Employer Matching Contributions
- Paid time off and employee discount programs
- Annual $500 Wellness Program allowance
Visit our:
Company Website
,
and
today
Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.
About Techtronic Industries Canada Inc.
Techtronic Industries Company Limited (“TTI”, or the “Company”), founded in 1985 by German entrepreneur Horst Julius Pudwill, is a world leader in cordless technology. As a pioneer in Power Tools, Outdoor Power Equipment, Floorcare and Cleaning Products, TTI serves professional, industrial, Do It Yourself (DIY), and consumer markets worldwide. With more than 50,000 employees globally, the company’s relentless focus on innovation and strategic growth has established its leading position in the industries it serves.
MILWAUKEE is at the forefront of TTI’s professional tool portfolio. With global research and development headquartered in Brookfield, Wisconsin, the historic MILWAUKEE brand is renowned for driving innovation, safety, and jobsite productivity worldwide. The RYOBI brand, headquartered in Greenville, South Carolina, remains the top choice for DIYers and continues to set the standard in DIY tool innovation. TTI’s diverse brand portfolio also includes trusted brands like AEG, EMPIRE, HOMELITE, and leading floorcare names HOOVER, ORECK, VAX, and DIRT DEVIL (based in Charlotte, North Carolina).
TTI’s international recognition and renowned brand portfolio are supported by a strong ownership structure that underscores the company’s global reach and stability. The Pudwill family remains the company’s largest shareholder, with the remaining ownership held largely by institutional investors at North American and European-owned firms. TTI is publicly traded on the Hong Kong Stock Exchange and is a constituent stock of the Hang Seng Index, operating globally with a strong commitment to environmental, social, and corporate governance standards.