Senior UI/UX Designer
Top Benefits
About the role
Why You’ll Love Working Here
- high-performance, people-focused culture
- our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
- learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
- membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security
- competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).
- optional post-retirement health and dental benefits subsidized at 50%
- yoga classes, meditation workshops, nutritional consultations, and wellness seminars
- the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
Job Summary HOOPP is reimagining how members interact with HOOPP through their membership journey. We’re looking for a Senior UX/UI Designer who is both a strategic design leader and a hands-on practitioner - someone who thrives in fast-paced environments, embraces constant iteration, and knows how to turn complex financial concepts into intuitive, human-centered digital experiences.
In the near term, this role will play a critical design leadership role in shaping HOOPP’s next-generation Member digital experiences across web and mobile platforms. You’ll partner closely with product, engineering, members test groups, and business leaders to move quickly from insight to execution, guiding the organization toward confident, data-informed design decisions.
What You Will Do
- Lead the end-to-end UX/UI design process for complex web and mobile applications
- Design intuitive, accessible, and elegant experiences for financial planning tools and consumer products
- Translate business goals and user needs into design strategies, flows, and high-fidelity UI
- Drive rapid iteration through testing, analytics, and feedback, with the ability to turn around design updates quickly
- Act as a design leader and doer
- Work closely with Product, Engineering, and Business stakeholders
- Ensure clear traceability between requirements, design artifacts, and implementation, partnering with Product and Engineering to maintain alignment through delivery
- Comfortable presenting and working with senior executives demonstrating and obtaining feedback
- Advocate for the user while balancing regulatory and business constraints
- Contribute to and evolve design systems and accessibility standards
- Mentor designers and cross-functional partners
Key Accountabilities
- Deliver UX/UI solutions that improve member engagement and clarity
- Maintain crisp alignment between requirements, design specifications, and implemented solutions
- Enable faster, better product decisions through strong design artifacts
- Ensure consistency, usability, and accessibility across digital experiences
- Build trust and influence across teams
Design & Technical Tools (Required Experience)
-
Design & Prototyping
-
Figma (advanced proficiency required) — including component libraries, design systems, prototyping, and rapid iteration
-
Prototyping tools such as ProtoPie (others considered)
-
User Research & Validation
-
Usability testing tools such as Maze or UserTesting
-
AI-Enabled Design
-
Experience using AI tools (e.g., for ideation, UX writing, asset generation, interaction concepts, workflow acceleration) as part of the design process
-
Agile tools such as Azure Devops, Confluence, Miro, FigJam
-
Front-End & Technical Literacy:
-
Working knowledge of HTML5, CSS, and basic JavaScript concepts
-
Familiarity with React-based environments
-
Strong understanding of WCAG accessibility standards
What You Bring Professional Experience:
- 7–10 years of UX/UI design experience (preferably in financial services)
- Proven experience designing consumer-facing (e-commerce retail) and financial planning and transacting digital products
- Experience working in agile, cross-functional teams and leading feedback sessions
Education
- Bachelor’s degree in Design, HCI, Psychology, Computer Science, or related field
- Equivalent practical experience considered
Why This Role Matters This is a high-impact opportunity to shape how HOOPP members experience their Membership at HOOPP and their financial future along with their healthcare career. You’ll have the autonomy to lead, the mandate to move fast, and the platform to build meaningful digital experiences at scale.
The expected annual base salary range for this role is: $103,000 - $153,000 CAD
The actual base salary offered to the successful candidate may vary based on multiple factors including, but not limited to, individual's expertise and level of experience applicable to the role they are being offered.
This role is eligible to participate in discretionary incentive plan(s), subject to the terms and conditions of the applicable incentive plan text.
This job posting is for a newly created role.
About HOOPP (Healthcare of Ontario Pension Plan)
Established in 1960, the Healthcare of Ontario Pension Plan (HOOPP) is a multi-employer defined benefit pension plan for Ontario's hospital and community-based healthcare sector. We serve more than 460,000 members who provide valued healthcare services at more than 670 employers across the province. At HOOPP, we exist to provide a stable and reliable pension for our members that starts in retirement and is paid for life. As one of Canada's largest and most respected pension plans, HOOPP's net assets reached $112.6 billion at the end of 2023 and our funded status remained strong at 115%. HOOPP's core values - professional, accountable, collaborative, compassionate and trustworthy - guide our every interaction with our members, employers and employees.
We've become one of Canada's leading pension plans by consistently challenging ourselves and embracing innovation. From our unique investment management approach to our innovative technology and thought-provoking research, we constantly seek to push the boundaries, and we do this by hiring passionate, forward-thinking people. Our high-performance culture, which spans our head office in Toronto and our office in London (UK), is founded on collaboration, respect and belonging. HOOPP is an equal opportunity employer and we're proud of our diversity. We select applicants for employment solely on the basis of their qualifications. Should you require accommodation because of a disability during the recruitment and selection process, please contact our Human Resources team. We will be happy to consult with you so that arrangements can be made for reasonable accommodation.
Senior UI/UX Designer
Top Benefits
About the role
Why You’ll Love Working Here
- high-performance, people-focused culture
- our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
- learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
- membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security
- competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).
- optional post-retirement health and dental benefits subsidized at 50%
- yoga classes, meditation workshops, nutritional consultations, and wellness seminars
- the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
Job Summary HOOPP is reimagining how members interact with HOOPP through their membership journey. We’re looking for a Senior UX/UI Designer who is both a strategic design leader and a hands-on practitioner - someone who thrives in fast-paced environments, embraces constant iteration, and knows how to turn complex financial concepts into intuitive, human-centered digital experiences.
In the near term, this role will play a critical design leadership role in shaping HOOPP’s next-generation Member digital experiences across web and mobile platforms. You’ll partner closely with product, engineering, members test groups, and business leaders to move quickly from insight to execution, guiding the organization toward confident, data-informed design decisions.
What You Will Do
- Lead the end-to-end UX/UI design process for complex web and mobile applications
- Design intuitive, accessible, and elegant experiences for financial planning tools and consumer products
- Translate business goals and user needs into design strategies, flows, and high-fidelity UI
- Drive rapid iteration through testing, analytics, and feedback, with the ability to turn around design updates quickly
- Act as a design leader and doer
- Work closely with Product, Engineering, and Business stakeholders
- Ensure clear traceability between requirements, design artifacts, and implementation, partnering with Product and Engineering to maintain alignment through delivery
- Comfortable presenting and working with senior executives demonstrating and obtaining feedback
- Advocate for the user while balancing regulatory and business constraints
- Contribute to and evolve design systems and accessibility standards
- Mentor designers and cross-functional partners
Key Accountabilities
- Deliver UX/UI solutions that improve member engagement and clarity
- Maintain crisp alignment between requirements, design specifications, and implemented solutions
- Enable faster, better product decisions through strong design artifacts
- Ensure consistency, usability, and accessibility across digital experiences
- Build trust and influence across teams
Design & Technical Tools (Required Experience)
-
Design & Prototyping
-
Figma (advanced proficiency required) — including component libraries, design systems, prototyping, and rapid iteration
-
Prototyping tools such as ProtoPie (others considered)
-
User Research & Validation
-
Usability testing tools such as Maze or UserTesting
-
AI-Enabled Design
-
Experience using AI tools (e.g., for ideation, UX writing, asset generation, interaction concepts, workflow acceleration) as part of the design process
-
Agile tools such as Azure Devops, Confluence, Miro, FigJam
-
Front-End & Technical Literacy:
-
Working knowledge of HTML5, CSS, and basic JavaScript concepts
-
Familiarity with React-based environments
-
Strong understanding of WCAG accessibility standards
What You Bring Professional Experience:
- 7–10 years of UX/UI design experience (preferably in financial services)
- Proven experience designing consumer-facing (e-commerce retail) and financial planning and transacting digital products
- Experience working in agile, cross-functional teams and leading feedback sessions
Education
- Bachelor’s degree in Design, HCI, Psychology, Computer Science, or related field
- Equivalent practical experience considered
Why This Role Matters This is a high-impact opportunity to shape how HOOPP members experience their Membership at HOOPP and their financial future along with their healthcare career. You’ll have the autonomy to lead, the mandate to move fast, and the platform to build meaningful digital experiences at scale.
The expected annual base salary range for this role is: $103,000 - $153,000 CAD
The actual base salary offered to the successful candidate may vary based on multiple factors including, but not limited to, individual's expertise and level of experience applicable to the role they are being offered.
This role is eligible to participate in discretionary incentive plan(s), subject to the terms and conditions of the applicable incentive plan text.
This job posting is for a newly created role.
About HOOPP (Healthcare of Ontario Pension Plan)
Established in 1960, the Healthcare of Ontario Pension Plan (HOOPP) is a multi-employer defined benefit pension plan for Ontario's hospital and community-based healthcare sector. We serve more than 460,000 members who provide valued healthcare services at more than 670 employers across the province. At HOOPP, we exist to provide a stable and reliable pension for our members that starts in retirement and is paid for life. As one of Canada's largest and most respected pension plans, HOOPP's net assets reached $112.6 billion at the end of 2023 and our funded status remained strong at 115%. HOOPP's core values - professional, accountable, collaborative, compassionate and trustworthy - guide our every interaction with our members, employers and employees.
We've become one of Canada's leading pension plans by consistently challenging ourselves and embracing innovation. From our unique investment management approach to our innovative technology and thought-provoking research, we constantly seek to push the boundaries, and we do this by hiring passionate, forward-thinking people. Our high-performance culture, which spans our head office in Toronto and our office in London (UK), is founded on collaboration, respect and belonging. HOOPP is an equal opportunity employer and we're proud of our diversity. We select applicants for employment solely on the basis of their qualifications. Should you require accommodation because of a disability during the recruitment and selection process, please contact our Human Resources team. We will be happy to consult with you so that arrangements can be made for reasonable accommodation.