About the role
As Canada’s premier private jet company with a legacy spanning over 60 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation.
Join us and be a part of a team that lives and breathes these values every day!
Summary As a key member of the Program Management Office, the Programs Administrator is an organized self-starter with the ability to multi-task administration duties while supporting a small amount of client facing services, requiring an acute attention to service and detail.
Responsibilities Support various Programs with administrative tasks such as but not limited to:
- Support the Project Managers and Client Account Managers with their project administration tasks (reports, invoicing, CRM updates, service renewals, equipment upgrades, etc.)
- Assist the Client Account Managers with cyclical and ad hoc reporting tasks
- Triage Client Cases to ensure proper assignment to the Client Account Managers
- Administer Product Support Cases raised to ensure timely closure of requests from interdisciplinary departments and prepare final invoices for services as required
- Printing of material as requested
- Attend Project Meetings and update tracking systems as required
- Process Work Orders within internal & external databases
- Follow-up on defined action registers to ensure assignees complete their deliverables
- Scribe meeting minutes as requested by team members
- Orchestrate catering as required for special meeting requirements
- Support the Director of Programs as required
Requirements
- DEC/DEP in General Office Administration
- 1-2 years' client facing experience
- MS 365 and MS Teams experience
- Detail-oriented, organized, and autonomous
- Excellent communication skills in English and French
- Must be available to work outside of regular work hours
- Occasional lifting (under 23 kg)
Our careers culture is fueled by innovation, teamwork, and a commitment to excellence. Your career at Execaire Aviation is a journey of growth and development. We invest in our team members, offering extensive training programs and ample opportunities to enhance your skills. From mentorship initiatives to career advancement pathways, we are dedicated to nurturing your potential and fostering a culture of continuous learning. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can take flight!
We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.
About Execaire Aviation
Elevating Private Aviation Solutions for 60+Years. Formerly - Innotech-Execaire Aviation Group, Execaire, Skycharter, Image Air, Innotech Aviation, and Innotech Aviation Services.
Execaire Aviation, part of IMP Group Ltd., is a leading provider of aviation and technical support solutions to business aircraft OEMs, owners, operators, and commercial airlines. Headquartered in Montréal, Québec, Execaire Aviation is a full-service aircraft sales, management and charter group who has been the exclusive Authorized Sales Representative for Cessna Citation jets in Canada for more than 25 years. Through its various businesses and facilities, including a purpose-built 180,000 square foot hangar and state of the art paint facility at Pierre Elliot-Trudeau International Airport in Montréal, and a Cessna Authorized Service Facility at Pearson International Airport in Toronto, Execaire Aviation offers comprehensive aircraft maintenance, inspection, and refurbishment capabilities. The company provides technical services, including non-destructive testing, line servicing, and ground handling through its FBO network and to major airlines at airports across Canada.
About the role
As Canada’s premier private jet company with a legacy spanning over 60 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation.
Join us and be a part of a team that lives and breathes these values every day!
Summary As a key member of the Program Management Office, the Programs Administrator is an organized self-starter with the ability to multi-task administration duties while supporting a small amount of client facing services, requiring an acute attention to service and detail.
Responsibilities Support various Programs with administrative tasks such as but not limited to:
- Support the Project Managers and Client Account Managers with their project administration tasks (reports, invoicing, CRM updates, service renewals, equipment upgrades, etc.)
- Assist the Client Account Managers with cyclical and ad hoc reporting tasks
- Triage Client Cases to ensure proper assignment to the Client Account Managers
- Administer Product Support Cases raised to ensure timely closure of requests from interdisciplinary departments and prepare final invoices for services as required
- Printing of material as requested
- Attend Project Meetings and update tracking systems as required
- Process Work Orders within internal & external databases
- Follow-up on defined action registers to ensure assignees complete their deliverables
- Scribe meeting minutes as requested by team members
- Orchestrate catering as required for special meeting requirements
- Support the Director of Programs as required
Requirements
- DEC/DEP in General Office Administration
- 1-2 years' client facing experience
- MS 365 and MS Teams experience
- Detail-oriented, organized, and autonomous
- Excellent communication skills in English and French
- Must be available to work outside of regular work hours
- Occasional lifting (under 23 kg)
Our careers culture is fueled by innovation, teamwork, and a commitment to excellence. Your career at Execaire Aviation is a journey of growth and development. We invest in our team members, offering extensive training programs and ample opportunities to enhance your skills. From mentorship initiatives to career advancement pathways, we are dedicated to nurturing your potential and fostering a culture of continuous learning. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can take flight!
We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.
About Execaire Aviation
Elevating Private Aviation Solutions for 60+Years. Formerly - Innotech-Execaire Aviation Group, Execaire, Skycharter, Image Air, Innotech Aviation, and Innotech Aviation Services.
Execaire Aviation, part of IMP Group Ltd., is a leading provider of aviation and technical support solutions to business aircraft OEMs, owners, operators, and commercial airlines. Headquartered in Montréal, Québec, Execaire Aviation is a full-service aircraft sales, management and charter group who has been the exclusive Authorized Sales Representative for Cessna Citation jets in Canada for more than 25 years. Through its various businesses and facilities, including a purpose-built 180,000 square foot hangar and state of the art paint facility at Pierre Elliot-Trudeau International Airport in Montréal, and a Cessna Authorized Service Facility at Pearson International Airport in Toronto, Execaire Aviation offers comprehensive aircraft maintenance, inspection, and refurbishment capabilities. The company provides technical services, including non-destructive testing, line servicing, and ground handling through its FBO network and to major airlines at airports across Canada.