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GuestTek Interactive Entertainment Ltd. logo

Receptionist

Okotoks, Alberta, Canada
Entry Level
Full-Time

About the role

Position: Receptionist Job Type: Full Time Location: Okotoks, AB

Overall Statement of Responsibility: The Receptionist is responsible for providing superior customer service to co-workers, callers, and visitors to the Okotoks office. This position includes responsibility for reception/general clerical support; shipping/receiving; facilities administration; special office projects including support to GuestTek and all of its subsidiaries/businesses . The ideal candidate thrives in a fast-paced shared service environment, demonstrates strong multitasking abilities, and delivers a consistently professional experience.

Key Responsibilities: Reception/General Clerical

Handle switchboard phone system, screen, and direct all incoming calls Greet and direct visitors to the office. Schedule meeting room bookings, arrange coffee and lunches etc. Provide clerical support to executives and managers when needed. Assist HR and Marketing with all events Maintain employee contact lists.

Finance

Coordinate and process fuel sales transactions, including collecting payments and maintaining accurate records. Prepare and reconcile daily cash receipts and ensure timely deposit of funds in accordance with company procedures. Process and prepare deposits, including operating the deposit check scanner to ensure accurate and timely recording of payments. Maintain accurate financial documentation and filing systems, ensuring all records are organized and audit-ready.

Shipping/Receiving

Collect and distribute mail, manage postage meter operation, handle incoming and outgoing courier packages. Drop outgoing mail in post box Ensure all shipping documents are correctly completed. Review courier invoices.

HR Support

Support HR with coordination of employee tenure gifts and recognition programs. Assist in planning and executing internal events and celebrations. Help organize logistics for company events, including setup, communication, and vendor coordination.

Marketing & Executive Support

Provide administrative and coordination support to the Marketing Department as needed. Assist Executives with scheduling, meeting coordination, and documentation support. Help coordinate logistics for presentations, meetings, and stakeholder engagements.

Facilities Administration

Order office supplies, including pantry supplies Conduct supply inventories and audit vendor invoices and deliveries for accuracy Help with assignment and maintenance of office furnishings Work with department managers/IT team to ensure offices/desks are prepared if needed, and equipment shipment is delivered/received. Tidy and maintain stationary room, meeting rooms and kitchens. Other duties as assigned.

Qualifications: Must have a minimum of 1-2 years’ experience in Reception and Office administration. Must have strong experience with shipping internationally via courier. Intermediate to senior skills in Microsoft Word, Excel, and Outlook.

Personal Attributes: Excellent written and verbal communication skills. Strong organizational skills. Professional, outgoing, energetic. Flexible and adaptable. Detail oriented. Ability to work under pressure in a fast paced environment

About GuestTek Interactive Entertainment Ltd.

IT Services and IT Consulting
501-1,000 employees

GuestTek™ is the world's largest provider of High-Speed Internet and IPTV solutions to the global hospitality industry. Our OneView™ platform provides Converged Data, Video, Telephony, Above Property Voice and Mobile App services.

As a preferred vendor to major hotel brands, we provide network design, procurement, implementation, and 24/7 in-house post sales customer support. OneView runs on a converged IP network (ethernet or coax) supporting a wide range of revenue generating applications. OneView™ customers drive higher F&B revenues, Spa and other activity bookings through our customized, property-branded UI. OneView™ System Dashboard, our streamlined monitoring tool, allows you to view the status of all applications in real time.

Since 1997, our robust infrastructure has delivered a true ‘one-to-one’ marketing platform that puts full control of the guest experience in your hands.

For career opportunities at GuestTek, please check our job postings here on LinkedIn. You could also send your resume and cover letter to our HR team at careers@guest-tek.com.

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