Medical Office Assistant/Receptionist, MH&SUS
About the role
Salary
The salary range for this position is CAD $25.54 - $27.22 / hour
Job Summary
Fraser Health is the heart of health care for over two million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers dedicated to serving our patients, families and communities.
Take the next step and apply so we can continue the conversation with you.
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first‑hand employee insights.
Detailed Overview
Under the general supervision of the Coordinator and reporting to the salary range for this position is CAD $25.54 - $27.22 / hour, this position provides administrative day‑to‑day support to the assigned area supporting substance use services. Performs duties such as reception, interacting directly with patients who have highly complex medical needs, registering new patients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, specimen processing, ordering supplies and maintaining stocks, maintaining database(s), maintenance of electronic patient case load, transcribing from dictaphone, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. Deals with matters of confidential nature for the Coordinator, nurses, physicians, psychiatrists and other members of the multi‑disciplinary team. Supports set‑up and dismantling of exam rooms, obtaining and delivery of specimens, arranging of blood tests and diagnostic testing as assigned.
Responsibilities
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Provides reception services by performing duties such as operating a multi‑line switchboard or phone, registering new patients, booking appointments, following up on physician orders regarding referrals and diagnostic tests, answering/directing incoming calls for staff, taking messages, ...
-
Types material such as correspondence, reports and documents utilizing various word processing software and computerized systems ...
-
Collects data from various sources, enters data into computerized systems and ensures data is kept up to date ...
-
Sets up and maintains the patient and administrative filing system, according to policies and procedures designed to protect confidentiality ...
-
Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents ...
-
Monitors levels of medical and pharmaceutical equipment and supplies and orders as necessary ...
-
Cleans medical equipment and instruments in accordance with established procedures ...
-
Obtains urine specimens for routine drug screening following established procedures; arranges for blood tests and diagnostic testing as directed ...
-
Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, ...
-
Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance ...
-
Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program‑related information ...
-
Performs other related duties as required.
Qualifications
Education and Experience
Grade 12, completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience, or an equivalent combination of education training and experience.
Skills and Abilities
- Knowledge of medical terminology.
- Ability to establish and maintain rapport with patients.
- Demonstrated ability to communicate effectively both verbally and in writing.
- Demonstrated ability to work effectively with the multi‑disciplinary team and be a self‑starter.
- Demonstrated ability to deal effectively with others.
- Demonstrated effective interpersonal skills.
- Demonstrated ability to exercise sound judgment.
- Demonstrated ability to organize work and establish workload priorities in collaboration with others.
- Demonstrated ability to take initiative.
- Demonstrated ability to work independently and in collaboration with others.
- Demonstrated ability to type 50 wpm.
- Demonstrated ability to use applicable computer equipment and software at a basic level.
- Working knowledge of general office practices and procedures and their application.
- Physical ability to perform the duties of the position.
About Fraser Health
Fraser Health is the ... (content continues as in the posting).
About Fraser Health Authority
The ❤️ of health care from Burnaby to Boston Bar on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations, and is home to 32 First Nations within the territories of the Fraser Salish region.
Medical Office Assistant/Receptionist, MH&SUS
About the role
Salary
The salary range for this position is CAD $25.54 - $27.22 / hour
Job Summary
Fraser Health is the heart of health care for over two million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers dedicated to serving our patients, families and communities.
Take the next step and apply so we can continue the conversation with you.
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first‑hand employee insights.
Detailed Overview
Under the general supervision of the Coordinator and reporting to the salary range for this position is CAD $25.54 - $27.22 / hour, this position provides administrative day‑to‑day support to the assigned area supporting substance use services. Performs duties such as reception, interacting directly with patients who have highly complex medical needs, registering new patients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, specimen processing, ordering supplies and maintaining stocks, maintaining database(s), maintenance of electronic patient case load, transcribing from dictaphone, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. Deals with matters of confidential nature for the Coordinator, nurses, physicians, psychiatrists and other members of the multi‑disciplinary team. Supports set‑up and dismantling of exam rooms, obtaining and delivery of specimens, arranging of blood tests and diagnostic testing as assigned.
Responsibilities
-
Provides reception services by performing duties such as operating a multi‑line switchboard or phone, registering new patients, booking appointments, following up on physician orders regarding referrals and diagnostic tests, answering/directing incoming calls for staff, taking messages, ...
-
Types material such as correspondence, reports and documents utilizing various word processing software and computerized systems ...
-
Collects data from various sources, enters data into computerized systems and ensures data is kept up to date ...
-
Sets up and maintains the patient and administrative filing system, according to policies and procedures designed to protect confidentiality ...
-
Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents ...
-
Monitors levels of medical and pharmaceutical equipment and supplies and orders as necessary ...
-
Cleans medical equipment and instruments in accordance with established procedures ...
-
Obtains urine specimens for routine drug screening following established procedures; arranges for blood tests and diagnostic testing as directed ...
-
Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, ...
-
Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance ...
-
Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program‑related information ...
-
Performs other related duties as required.
Qualifications
Education and Experience
Grade 12, completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience, or an equivalent combination of education training and experience.
Skills and Abilities
- Knowledge of medical terminology.
- Ability to establish and maintain rapport with patients.
- Demonstrated ability to communicate effectively both verbally and in writing.
- Demonstrated ability to work effectively with the multi‑disciplinary team and be a self‑starter.
- Demonstrated ability to deal effectively with others.
- Demonstrated effective interpersonal skills.
- Demonstrated ability to exercise sound judgment.
- Demonstrated ability to organize work and establish workload priorities in collaboration with others.
- Demonstrated ability to take initiative.
- Demonstrated ability to work independently and in collaboration with others.
- Demonstrated ability to type 50 wpm.
- Demonstrated ability to use applicable computer equipment and software at a basic level.
- Working knowledge of general office practices and procedures and their application.
- Physical ability to perform the duties of the position.
About Fraser Health
Fraser Health is the ... (content continues as in the posting).
About Fraser Health Authority
The ❤️ of health care from Burnaby to Boston Bar on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations, and is home to 32 First Nations within the territories of the Fraser Salish region.