About the role
The duties of the Catering Sales Manager include, but are not limited to the following:
· Assist in booking and finalizing catering contracts.
· Up selling on food and beverage and space requirements, up sell food, beverage and space requirements to maximize revenues.
· Effective communication by telephone, and written correspondence (contracts, confirmation letters, follow up letters).
· Communicate Catering Contracts requirements and last-minute requests or concerns to the appropriate departments throughout the hotel.
· Ensuring proper problem-solving skills are practiced.
· Reviewing and modifying the “Weekly Catering Summary”.
· Completing Weekly Catering Activity Planner.
· Ensuring any incoming contracts is being maintained on a daily basis.
· Follow up on all inquiries to ensure maximum bookings.
· Familiarizing with all responsibilities and procedures in the Catering Office.
· Must ensure all proper procedure for billing and credit approval are completed.
· Ensuring that all company guarantees are completed 72 hours prior to their meeting or function.
· The Catering Sales Manager must complete a follow up call on his/her booking to ensure total guest satisfaction.
· The Catering office must never be left unattended, catering hours Monday – Saturday 8:30 am to 5:30 pm.
· Any other miscellaneous duties as required.
· Fully detail all Room Set Up, Food & Beverage and Audio-Visual Requirements on contract Sales Agreements.
Not the right fit? Search for Catering Sales Manager jobs in Burlington, Ontario, Canada
About InnVest Hotels
Passion Drives Performance. InnVest Hotels “InnVest” succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality and travel that extends far beyond the walls of our offices.
Our company culture is built on collaboration. A nimble team where everyone has a voice and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: partnership delivers the best results. We embrace an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and the curiosity and courage to challenge the status quo.
With 81 hotels in our portfolio, representing 14 internationally recognized hotel brands, InnVest is the largest owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels, making InnVest the largest operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, British Columbia to Corner Brook, Newfoundland. From roadside inns to luxury urban properties, we are also experientially diverse.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.
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About the role
The duties of the Catering Sales Manager include, but are not limited to the following:
· Assist in booking and finalizing catering contracts.
· Up selling on food and beverage and space requirements, up sell food, beverage and space requirements to maximize revenues.
· Effective communication by telephone, and written correspondence (contracts, confirmation letters, follow up letters).
· Communicate Catering Contracts requirements and last-minute requests or concerns to the appropriate departments throughout the hotel.
· Ensuring proper problem-solving skills are practiced.
· Reviewing and modifying the “Weekly Catering Summary”.
· Completing Weekly Catering Activity Planner.
· Ensuring any incoming contracts is being maintained on a daily basis.
· Follow up on all inquiries to ensure maximum bookings.
· Familiarizing with all responsibilities and procedures in the Catering Office.
· Must ensure all proper procedure for billing and credit approval are completed.
· Ensuring that all company guarantees are completed 72 hours prior to their meeting or function.
· The Catering Sales Manager must complete a follow up call on his/her booking to ensure total guest satisfaction.
· The Catering office must never be left unattended, catering hours Monday – Saturday 8:30 am to 5:30 pm.
· Any other miscellaneous duties as required.
· Fully detail all Room Set Up, Food & Beverage and Audio-Visual Requirements on contract Sales Agreements.
Not the right fit? Search for Catering Sales Manager jobs in Burlington, Ontario, Canada
About InnVest Hotels
Passion Drives Performance. InnVest Hotels “InnVest” succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality and travel that extends far beyond the walls of our offices.
Our company culture is built on collaboration. A nimble team where everyone has a voice and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: partnership delivers the best results. We embrace an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and the curiosity and courage to challenge the status quo.
With 81 hotels in our portfolio, representing 14 internationally recognized hotel brands, InnVest is the largest owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels, making InnVest the largest operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, British Columbia to Corner Brook, Newfoundland. From roadside inns to luxury urban properties, we are also experientially diverse.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.