Top Benefits
About the role
Luxury Retail Client Advisor
La Maison Longchamp
The Longchamp House:
Based in Paris, Longchamp is an independent and optimistic family business, recognized internationally. Joining the Longchamp team means contributing to the creation and distribution of fair and elegant fashion and leather goods, showcasing exceptional craftsmanship. Present in more than 25 countries and with 3,500 employees, the House is looking for innovative, passionate, and committed talents to pursue its development in France and internationally, in a work environment that is both demanding and caring.
Join one of our 300 stores, where you will have the opportunity to offer quality products to our customers, while evolving in an environment that values versatility and stimulates personal development.
Luxury Retail Client Advisor
An excellent opportunity to join our luxury brand!
We are looking for talented Sales Associates for our Longchamp boutique located in Royalmount , Mont-Royal, Quebec. This is an hourly position with a performance bonus. Our Sales Associates don't just welcome customers: they create a true shopping experience and generate sales through the proactive management of a client portfolio.
Responsibilities:
- Generate and maximize sales through personalized and compelling customer service.
- Maintain in-depth knowledge of products and item care.
- Stay informed about new products, store policies and customer service guidelines.
- Develop and manage a client portfolio to build lasting relationships.
- Adhere to service standards, including greetings, returns, exchanges, transfers, and loss prevention.
- Package products and offer a bagging or gift-wrapping service.
- Participate in mailings, answer phone calls and process orders over the phone.
- Contribute to floor changes, merchandising and product enhancement.
- Assist in the processing, labeling and replenishment of merchandise, particularly during sales periods.
- Maintain a clean, organized sales area that meets House standards.
Main tasks:
On a daily basis, your responsibilities will include:
- Complete all sales transactions accurately and efficiently, while ensuring the accuracy of cash registers.
- Participate in special projects as needed.
- Perform any other duties assigned by management.
Benefits :
- Eligibility for a performance bonus!
- Local management and family business culture where your work is recognized… and much more!
- The ideal candidate must be able to meet the physical requirements of the position, with or without reasonable accommodation.
Join us and open your field of possibilities with Longchamp!
Requirements and qualifications:
- High school diploma required (or equivalent), as well as training in fashion or a related field, or equivalent professional experience.
- Three or more years of experience in high-end retail, boutique, or customer service.
- Proficiency in inventory management, sales and marketing.
- Experience in point-of-sale (POS) transactions, including sales, returns, exchanges, item or customer inquiries, CRM and reporting, as per the POS manual.
- Proficiency in the UPS system for preparing and processing shipments.
- Basic knowledge of Microsoft Excel, Outlook and Word.
- Bilingualism (French and English) required.
Please visit our careers page to see more job opportunities.
About Longchamp
Based in Paris, Longchamp is a large, optimistic and independent family owned maison with an international reputation. Joining Longchamp involves contributing to the creation and distribution of fashion and leather products that embody fairness and beauty, born from exceptional craftsmanship. With a presence in more than 25 countries and a network of more than 3,500 employees, Longchamp is now looking for new, free-spirited, creative and committed talent to continue its development in France and abroad in a demanding and caring working environment.
Top Benefits
About the role
Luxury Retail Client Advisor
La Maison Longchamp
The Longchamp House:
Based in Paris, Longchamp is an independent and optimistic family business, recognized internationally. Joining the Longchamp team means contributing to the creation and distribution of fair and elegant fashion and leather goods, showcasing exceptional craftsmanship. Present in more than 25 countries and with 3,500 employees, the House is looking for innovative, passionate, and committed talents to pursue its development in France and internationally, in a work environment that is both demanding and caring.
Join one of our 300 stores, where you will have the opportunity to offer quality products to our customers, while evolving in an environment that values versatility and stimulates personal development.
Luxury Retail Client Advisor
An excellent opportunity to join our luxury brand!
We are looking for talented Sales Associates for our Longchamp boutique located in Royalmount , Mont-Royal, Quebec. This is an hourly position with a performance bonus. Our Sales Associates don't just welcome customers: they create a true shopping experience and generate sales through the proactive management of a client portfolio.
Responsibilities:
- Generate and maximize sales through personalized and compelling customer service.
- Maintain in-depth knowledge of products and item care.
- Stay informed about new products, store policies and customer service guidelines.
- Develop and manage a client portfolio to build lasting relationships.
- Adhere to service standards, including greetings, returns, exchanges, transfers, and loss prevention.
- Package products and offer a bagging or gift-wrapping service.
- Participate in mailings, answer phone calls and process orders over the phone.
- Contribute to floor changes, merchandising and product enhancement.
- Assist in the processing, labeling and replenishment of merchandise, particularly during sales periods.
- Maintain a clean, organized sales area that meets House standards.
Main tasks:
On a daily basis, your responsibilities will include:
- Complete all sales transactions accurately and efficiently, while ensuring the accuracy of cash registers.
- Participate in special projects as needed.
- Perform any other duties assigned by management.
Benefits :
- Eligibility for a performance bonus!
- Local management and family business culture where your work is recognized… and much more!
- The ideal candidate must be able to meet the physical requirements of the position, with or without reasonable accommodation.
Join us and open your field of possibilities with Longchamp!
Requirements and qualifications:
- High school diploma required (or equivalent), as well as training in fashion or a related field, or equivalent professional experience.
- Three or more years of experience in high-end retail, boutique, or customer service.
- Proficiency in inventory management, sales and marketing.
- Experience in point-of-sale (POS) transactions, including sales, returns, exchanges, item or customer inquiries, CRM and reporting, as per the POS manual.
- Proficiency in the UPS system for preparing and processing shipments.
- Basic knowledge of Microsoft Excel, Outlook and Word.
- Bilingualism (French and English) required.
Please visit our careers page to see more job opportunities.
About Longchamp
Based in Paris, Longchamp is a large, optimistic and independent family owned maison with an international reputation. Joining Longchamp involves contributing to the creation and distribution of fashion and leather products that embody fairness and beauty, born from exceptional craftsmanship. With a presence in more than 25 countries and a network of more than 3,500 employees, Longchamp is now looking for new, free-spirited, creative and committed talent to continue its development in France and abroad in a demanding and caring working environment.