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Load Control Agent

Canadian North2 days ago
Iqaluit, NU
CA$21/hour
Mid Level
full_time

Top Benefits

Extended healthcare coverage
Short- and long-term disability insurance
Life and dependent life insurance

About the role

Your Future is Bright

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

Why Work With Us?

  • Purpose-Driven Mission — Your work matters
  • Tight-Knit, Inclusive Team — You’ll feel valued and supported
  • Career Growth Opportunities — Across the North and beyond
  • Experience the North — Adventure meets purpose
  • Trusted Airline of the Arctic — Be part of something bigger

Total Rewards & Employee Benefits

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

Group Insurance Benefits

  • Extended healthcare
  • Short-term & long-term disability
  • Life insurance
  • Dependent life insurance
  • Accidental death & dismemberment insurance

Group Dental Benefits

  • Starts after 1 month of regular active employment

Retirement Savings Plan

  • Available after 6 months of regular active employment

Travel Privileges

  • Eligible for Canadian North flights after 1 month
  • Additional travel privileges are available after probation. Fly with Canadian North’s affiliated airlines at a great price worldwide
  • Reduced rates and free travel passes!

Cargo Privileges

  • Access to personal cargo shipment as per the Employee Travel Guide and Company policy

Ready to Get Started?
If you’re reliable, safety-focused, and ready for adventure, we want to hear from you. Join a company where people count on you, and where you can count on a career that matters.

About the position

Load Control Agents are responsible for load planning and weight and balance calculations, occasionally acting as local operations agents and assisting with cargo duties.

This is a rotational position. 3 weeks on, 3 weeks off, 12-hour days, 7 days a week for the rotations. Your three weeks "on" will be based in Iqaluit, NU. Rotational travel assistance and accommodation are provided.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $21.00 per hour in accordance with the UNIFOR Collective Agreement.

Accommodation & Meals: Provided for employees rotating into Iqaluit, NU.

Northern Living Allowance: $18,500 per year for employees living in Iqaluit, NU, and $9,250 per year for all other northern residents.

Reporting to: Manager, Cargo & Ramp

Duties and Responsibilities:

Must be able to perform, but not be limited to, the following duties and responsibilities:

  • Complete aircraft weight and balance calculations ensuring procedures meet safety regulations and guidelines as required;
  • Process and resolve operational problems as they arise;
  • Process critical operational information in a timely manner;
  • Process and resolve operational problems as they arise;
  • Transmit and input information in a variety of ways air-to-ground radio, load planning software, hand-held radio, email, phone, fax, reservations system, etc.;
  • Maintain accurate record keeping as required by various government agencies and Company polices;
  • Provide support and effective handover to the other Load Control Agents;
  • Ensure that all workplace issues, including barriers to high-level customer service, are brought to the attention of the Supervisor;
  • Must have obtained a radio license from TSC; and
  • Other duties as assigned.

Skills and Qualifications:

Include, but not limited to, the following minimum skills and qualifications:

  • High School diploma or equivalent related work experience;
  • Operational experience in an airport and/or cargo environment an asset;
  • Strong mathematical aptitude;
  • Knowledge of Sabre and Skyline is considered an asset;
  • Previous load control experience is considered an asset;
  • Excellent planning, time management and organizational skills;
  • Ability to adapt to a changing environment and multi-task;
  • Ability to work flexible hours;
  • Ability to work independently and with limited supervision;
  • Excellent interpersonal skills, including oral and written communication;
  • Knowledge of WHIMIS and Dangerous Goods Transportation guidelines and procedures considered an asset;
  • A strong background in PC skills;
  • Able to obtain Restricted Aeronautical Radio Operators Certificate is required;
  • Successful completion of Canadian North Load Control Training is required;
  • Ability to communicate in Inuktitut is a definite asset; and
  • Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Closing Date: September 10, 2025.

About Canadian North

Airlines and Aviation
1001-5000

Canadian North has been connecting people and communities across Inuit Nunangat and NWT for over 70 years and offers cargo, charter and scheduled service to more Northern destinations than any other airline. Canadian North is 100% Inuit owned through Makivik Corporation and the Inuvialuit Development Corporation.