Senior Platform Engineer

Your role:

As a Senior Platform Engineer, you will play a crucial role in designing, implementing, and maintaining our cloud-native infrastructure. You'll leverage your extensive experience with the different Cloud Providers, Kubernetes, CI/CD, and Infrastructure as Code to drive technical excellence and innovation. This role offers the opportunity to take on increased responsibilities and mentor team members.

Key Responsibilities:

• Platform Architecture and Development:
  • Design and implement scalable cloud-native architectures
  • Lead the development and maintenance of Kubernetes infrastructure
  • Architect, optimize, and maintain CI/CD pipelines using GitHub Actions
  • Develop and maintain scalable Helm Chart templates
  • Implement Infrastructure as Code (IaC) best practices using Terraform
  • Drive container strategy and implementation
  • Maintain and enhance comprehensive observability solutions, with hands-on experience
  • Implement FinOps practices for optimizing cloud costs
• Process and Quality:
  • Establish and promote technical standards and best practices
  • Conduct thorough code reviews and participate in architecture discussions
  • Implement and monitor SLOs/SLIs for platform services
  • Spearhead automation and optimization initiatives
  • Ensure adherence to security and compliance requirements
  • Participate in on-call rotation and provide incident management support for production environments
  • Lead post-mortems and drive continuous improvement in incident response processes
  • Collaborate with the security team to implement robust security practices
• Collaboration & Mentorship:
  • Mentor other team member engineers and contribute to their technical growth.
  • Collaborate with cross-functional teams to align technical solutions with business objectives.
  • Lead technical discussions and present complex ideas to both technical and non-technical audiences.
  • Proactively identify and propose solutions to technical challenges
  • Drive agile practices and contribute to continuous improvement efforts
  • Write comprehensive technical documentation to empower team members and ensure knowledge transfer.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of hands-on experience in DevOps and Platform engineering.
• Expert-level knowledge of Kubernetes administration and architecture, including configuring, managing, and maintaining clusters.
• Extensive experience with:
  • GitHub Actions and CI/CD pipeline design
  • Helm Chart development and maintenance
  • Terraform and Infrastructure as Code practices
  • Container technologies and Docker
  • Cloud platforms (AWS/GCP), including an understanding of cloud-native application architectures and deployment patterns
• Excellent problem-solving and decision-making abilities with outstanding communication skills
• Ability to troubleshoot and handle issues in production environments.
• Demonstrated ability to mentor and guide team members
• Experience in leading technical initiatives or small teams

Preferred Qualifications:

• Hold a Certified Kubernetes Administrator (CKA) certification.
• Experience with FluxCD or any other GitOps tool.
• Experience in configuring and maintaining Kong API Gateway.
• Experience in configuring and maintaining Istio service-mesh.
• Experience with observability platforms such as Datadog, Prometheus, Grafana, OpenTelemetry, and Logstash.
• Experience working with microservices in an event-driven architecture.
• Experience with Terragrunt
• Scripting and automation (Python, Bash, Go)
• Have worked or maintained a Hashicorp Vault
• Understanding of security best practices and compliance requirements
• Experience with multiple cloud providers
• Designed, built, and maintained scalable and reliable AI/ML infrastructure on AWS, including MLOps pipelines and data platforms, to support the full lifecycle of machine learning models from experimentation to production.

Why Join Us:

• Be part of a significant transformation program and have a real impact on TELUS International's data strategy.
• Work with cutting-edge technologies and stay at the forefront of innovation.
• Have the opportunity to make a meaningful impact in a customer-facing application.
• Contribute to shaping technical direction and innovation.
• Collaborate with a talented and passionate team of Platform/DevOps professionals.