Location

Various locations in Metro Vancouver and Tri-Cities

Posting Period

March 26, 2026 - April 6, 2026

###Job Description

TheAxis Program, a YWCA BC program funded by the Ministry of Social Development and Poverty Reduction, provides up to 12 weeks of one-to-one, trauma-informed, first-language employment support. YWCA BC has received funding for the ‘AXIS Community and Mentorship Initiative’, a 2-year research project to develop and evaluate a new mentorship model. This model is designed to support participants who may experience fear of reprisal, stigma, or safety concerns which are barriers that often limit their confidence in seeking employment support. By testing this innovative approach, the project will explore how longer-term, trust-based networks can foster sustained progress toward employment and offer a potentially cost-effective model for supporting this population.

Reporting to the Senior Operations Manager (SOM) for the Survivors of Violence (SOV) Hub,the Mentorship Advisorwill work as part of a team providing participants with a safe space to learn and understand the impact of violence and abuse on employability. Working with YWCA BC Volunteer Services, program participants and their established goals, the Mentorship Career Advisor will ensure that a new structured mentorship model will be piloted and evaluated.

TheMentorship Advisorwill design and lead the mentorship component, including mentor recruitment, scheduling sessions, and supporting peer mentorship, alumni guest speakers, micro-mentorship events. The Mentorship Advisor plays a key role in ensuring the mentorship experience is culturally safe, supportive, and well-documented for evaluation purposes. The Mentorship Advisor will work with the wider staff team to develop mentorship resources and toolkit. The Mentorship Advisor will also support participants in assessing their mentorship goals, make community connections, and support with their Action Plans.

What you’ll be doing:

• Working with the SOV Hub to support participant employment goals by providing access to mentorship activities

• Recruitment, training and coordination of AXIS alumni mentors and community mentors to ensure culturally appropriate matching.

• Connect participants with volunteers, program alumni, professional groups and employers for informational interviews, industry insights, networking and learning opportunities, workplace tours, and job opportunities.

• Update and maintain documentation to match program participants to available volunteers, employers and other industry professionals for individual or group mentorship activities.

• Plan and host mentorship activity events such as conversation circles, meet & greets, mock interview practice sessions, workplace tours and other dynamic workshops and guest speakers.

• Assess and monitor participant involvement, facilitate goal setting and provide feedback on participant marketing tools such as resumes, and communication with mentors.

• Ongoing mentor check-ins, support and debriefing.

• Collaborate with YWCA Volunteer Services to implement recruitment and screening to prepare external stakeholders and participants for activities.

• Facilitate individual and group orientation sessions with participants, employers and volunteers.

• Conduct outreach with companies and community organizations to secure mentorship opportunities.

• Track activities and progress of participants, maintain participant records, provide monthly reporting of overall program activities.

• Regularly communicate updates and progress of mentorship matches to provide support, to problem solve and to monitor for safety.

• Facilitate matches between mentors and mentees, including introductions and follow up, post micro-mentorship activities.

• Promote the program both internally and externally to engage mentors and participants.

• Stay informed about hiring trends and initiatives to support a diverse group job-seekers, including newcomers, women, and others with barriers to stable employment.

• Work with program managers and staff teams; conduct focus groups to determine program, participant and volunteer needs to plan meaningful activities

• Collect feedback, testimonials and administer YWCA BC satisfaction surveys from participants, employers and community groups.

• Support AXIS Research for program effectiveness, by engaging participants in focus group activities and data collection.

• Work collaboratively within the community and YWCA BC to create resource partnerships addressing issues related to violence, abuse, trauma.

• Conduct specialized outreach in the community to recruit employers, mentors and Alumni to engage in services.

• Participate in weekly case conferencing with program staff to discuss participant and employer issues, and placement opportunities.

• Maintain accurate participant records and confidentiality, as per YWCA and CARF International standards.

• Provide outcome reporting for the service stream(s), according to the schedule set by the Hub SOM; provide supplemental information to stakeholders and others (e.g., program researchers, YWCA leadership) as requested.

• Liaise with other community and external stakeholders to promote and engage issues specific to immigrant women who are survivors of violence.

• Recruit employers for work experience engagement and activities, job openings through internal resources, cold calls and emails; screen potential employee referrals for employers.

• Other duties as required.

What you’ll need:

• Relevant post-secondary education and/or a combination of relevant education and work experience; and 1-2 years combined experience in Career Advising/Employment Counselling and Mentorship programming.

• Career coaching, recruiting, or volunteer management experience.

• Proficiency in English, with strong professional communication skills (verbal and written).

• Event management and hosting experience for both in person and virtual events.

• Demonstrated ability to work within a team as well as individually.

• Cultural Competence, self-awareness towards cultural differences, practices including cross-cultural skills.

• Confidence in fostering strong working relationships with internal staff, various partners and stakeholders to ensure cooperation and effective information flow between programs/departments.

• Advanced computer skills (all Microsoft Applications), SharePoint, OneDrive; ability to coordinate and deliver meetings on virtual video conferencing platforms and in person.

• Self-starter: the ability to take initiative, and maintain effective and professional work habits (i.e. prioritize, plan and manage work; punctuality) to produce timely and effective results.

• Demonstrated experience working with vulnerable populations and delivering a trauma-informed approach.

• Certification or training such as ‘Bridges to Safety’ or other relevant training for trauma informed practices.

• Must be able to work in person during office hours at the YWCA program location.

• GBA+ Training, to support the development of responsive and inclusive policies, programs, and initiatives.

• A valid Criminal Record Check, including a Vulnerable Sector Screening (CRC-VSS) is required.

Assets (nice-to-have):

• Experience in working within or developing mentorship programs
• Experience working in a hub-based, multi-site, or multi-stream operational structure.
• Lived experience relevant to the communities served is considered an asset.
• Additional language(s)
• CCDP or other relevant certification.

What we offer:

We offer our eligible employees the following benefits as part of theirtotal rewards package:

• Extended medical and dental benefits

• A defined benefit pension plan (MPP)

• Pregnancy, parental and adoption leave top up

• 22 vacation days and 3 personal days

• Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members

• Flexible working arrangements for applicable positions

• A workplace that prioritizes employee health, safety and well-being, including many learning and growth opportunities such as our employee mentorship program and three equity committees that help to support our goals towards achieving meaningful equity and inclusion.

• Free staff membership to our Health + Fitness Centre

• Discounts at our Hotel Willo

• Priority in YWCA Child Care centres

Pay Rate as of April 1, 2026: $31.94 per hour

##How to Apply

If you're seeking a workplace where your values align with your work, and where every voice drives meaningful change, we’d love to hear from you. Please**submit your resume and cover letter by April 6, 2026, by 5pm,**noting the position applied to on the cover letter:

Melanie Mageau, Associate Director, Employment and Community Programs

**Email:**employment@ywcabc.org

No phone calls please.

We’re committed to increasing representation and equity across our organization. We strongly encourage applications from women, Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, people with disabilities and others from marginalized communities. We’re also focused on creating leadership opportunities for Indigenous, Black, and gender-diverse individuals. If you'd like to learn more about our inclusive culture before applying, feel free to contact our Equity and Engagement Manager at people@ywcabc.org.

Accessibility is a priority for us. If you need any accommodations to apply or have questions about the process, please reach out to the hiring manager listed. We make hiring decisions based on qualifications, transferable skills, lived experience and organizational needs. Thank you to everyone who applies — only those selected for an interview will be contacted.

Want to learn more about working at the YWCA? Explore ourcareers page.

We respectfully acknowledge that our main office and many of our programs are located on the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, and that our work across British Columbia spans the territories of more than 200 First Nations. We also acknowledge the First Nations, Metis and Inuit peoples who live in our communities.

YWCA BC is committed to truth and reconciliation. This includes understanding the truth and impact of our shared colonial history, making positive changes within our organization and taking actions that advance safety, justice and equity for Indigenous peoples.