Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Tasks: Prepare reports or case histories. Administrative and office activities. Perform administrative tasks. Advise and counsel inmates regarding their problems. Conduct follow-up assessments. Assist in evaluating the effectiveness of treatment programs. Assist clients/guests with special needs. Supervise office and volunteer staff. Experience: 7 months to less than 1 year. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .