Employment Type: Full-time Regular

City: Calgary, AB (YYC)

Posting Open Date: 10/15/2025

Posting Close Date: 10/22/2025 (Please note the posting will close at 9:59pm MST )

Why WestJet: Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your career story takes off. Remote Work: This position is not eligible for remote work under our hybrid work policy.

Note that work arrangements are subject to change at the discretion of the business.

WestJet is currently seeking a Senior Administrative Assistant to join the Experience team. In this role, the Senior Administrative Assistant will provide comprehensive support to the Vice-President of Contact Centre, as well as two other Vice-Presidents on the Experience team. The ideal candidate will be a dynamic, multi-tasking individual, who is highly organized, detail-oriented, proactive, flexible, and committed. This position requires a positive approach to building strong cross-functional relationships and a passion for coordination and administration. The role involves handling highly confidential information and demands the ability to exercise discretion, sound judgment, and independent decision-making. The work is high-volume and fast-paced, addressing a wide range of internal and external issues, stakeholders, and priorities.

Key Deliverables:

Duties of this position encompass a broad range of tasks. Some of the responsibilities will include, but will not be limited to:

• Calendar Management: Proactively manage Vice Presidents' calendars and collaborate with other Sr. Administrative Assistants and the Executive Assistant team on meeting coordination.
• Invoice Management: Create requisitions and receive invoices in JDE for invoice payment on behalf of the VPs for high-level service agreements.
• Procurement Liaison: Liaise with Procurement to ensure proper signed documentation prior to JDE requisitions and proactively ensure purchase orders are issued prior to work commencement.
• Confidentiality: Manage and secure highly confidential and sensitive information, exercising significant judgment and discretion regarding all communications.
• People Forms: Create People Forms on behalf of the VPs for all staff changes.
• Correspondence: Compose and send routine and non-routine correspondence on behalf of the VPs, ensuring follow-up on all action items.
• Material Preparation: Prepare, create, and/or edit materials (including presentations and other communications) on behalf of the VPs for final review and ensure such materials are sent to intended audiences.
• Meeting Preparation: Create and prepare agenda items, book meeting rooms, manage catering, and coordinate external travel using Sabre and Outlook.
• Meeting Attendance: Attend confidential meetings, prepare meeting minutes, and follow up on action items/reporting on behalf of the VPs.
• HR Coordination: Liaise with Sr. HRBPs to coordinate confidential and sensitive information on behalf of the VPs.
• Expense Reports: Prepare and submit timely expense reports on behalf of the Vice Presidents.
• Event Support: Assist with organizing, setup, and take-down of department specific and team events.
• Corporate travel : manage travel logistics (air and hotel) for VPs as well as travel related to events.
• Guest Support: Support VPs' internal guests with all requests, including ensuring access to the building and advising physical security of contract extensions.
• Special Projects: Assist with special projects as required, such as onboarding new employees, office space coordination, offsite meeting and event planning, etc.

Experience and Qualifications:

• Degree or diploma in Business Administration or related field
• 3 to 5 years’ experience in a senior administrative role
• Previous experience in dealing with confidential issues is required
• Strong written and oral communication skills required with proven experience in a guest service or service delivery environment dealing with problem resolution
• Advanced knowledge and high proficiency in MS Office Suite (Outlook, Word, MS Teams, Excel, and Power Point) is required
• Attention to detail and accuracy of work required
• Strong organization and time management skills; proven ability to deal with multiple tasks in a fast-paced environment
• Proven ability to proactively perform job functions, and review current processes to streamline and simplify processes
• Proven ability to switch gears fast and often, as the business needs dictate, without disruption to the tasks at hand
• Able to work well with all leadership styles and be a self-starter who requires minimal supervision
• Flexible and able to take direction and execute tasks in a timely manner; must also be able to work independently with little direction

The benefits of being a WestJetter: WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now! About WestJet Group Of Companies WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.

As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our Safety Promise At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know at talent@westjet.com. We encourage all qualified candidates to apply.

At WestJet, we welcome unique skills, experiences, and backgrounds - if you’re passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com