Brand Experience Specialist - Calgary
About the role
We’re looking for a Brand Experience Specialist who lives and breathes brand energy, community, and great experiences. In this hybrid marketing + guest experience role, you’ll take national campaigns and turn them into local moments that get people talking and coming back. If you love connecting with people, helping teams deliver amazing guest experiences, and seeing your marketing ideas come to life on the ground, this role’s for you.
Position: Brand Experience Specialist
Department: Marketing
Reports To: Local Marketing Manager
Location: Calgary - Regional (Canada-based, travel required to assigned markets)
Position Type: Full-Time
Purpose of the Role
The Brand Experience Specialist brings the Tommy Gun’s brand to life at the shop level, blending marketing strategy with unforgettable guest experiences. This role connects our national campaigns and local communities, ensuring every shop delivers the energy, confidence, and vibe that defines the Tommy Gun’s experience.
You’ll:
- Partner with shop teams to make every guest visit unforgettable.
- Plan and execute local marketing activations.
- Drive brand consistency across your region.
- Support business owners in growing their local presence.
You are:
- A natural connector and communicator.
- Obsessed with great service and killer branding.
- Ready to travel, lead, and create impact every day.
Qualifications
- 3+ years in marketing, brand management, or guest experience within retail, hospitality, or franchise environments.
- Strong communication and relationship-building skills.
- Experience in field or regional roles that blend creative marketing with on-site execution.
- Comfortable presenting, coaching, and influencing cross-functional teams.
- Passion for creating memorable guest experiences and a love for brand culture.
- Valid driver’s license and ability to travel regionally.
Key responsibilities:
The Brand Experience Specialist activates national campaigns at the local level, drives brand consistency, and fuels guest engagement through community partnerships and in-shop coaching. They collaborate with operations, education, and marketing teams to elevate experiences, gather field insights, and ensure every shop delivers the signature Tommy Gun’s vibe.
About Tommy Gun's Original Barbershop
Tommy Gun's is a Canadian-based barbershop and grooming establishment known for its commitment to providing a unique and exceptional grooming experience. Founded in 2009 by Ken Fisher, Tommy Gun's has evolved into a global brand with a presence in Australia, New Zealand, the USA, and Canada.
In 1988, Ken Fisher laid the foundation for the thriving Tommy Gun's franchise network. Drawing from his industry expertise, Fisher spearheaded the creation of Tommy Gun's Original Barbershop in 2009. Dissatisfied with conventional barbershop experiences, Fisher aimed to revolutionize the industry by introducing unparalleled customer service within a laid-back and welcoming environment.
Within five years, Tommy Gun’s celebrated its 1 millionth cut, and in 2014, it expanded globally with its debut location in Brisbane, Australia. Fast forward to 2024, Tommy Gun’s has marked its 10 millionth cut and operates over 100 locations worldwide. The brand's evolution is fueled by the dedication and collaboration of Ken Fisher's son and son-in-law, Keenan Fisher and Cory Anderson.
Tommy Gun's is not just about haircuts; it's about crafting an experience for a "Fresh Cut Feeling, Every Guest Every Time." Rooted in modern male grooming, the barbershop combines traditional charm with modern amenities. Grooming is seen as an art form, and each service is an opportunity to provide a personalized experience, emphasizing precision and care. Tommy Gun's doesn't just sell haircuts; it sells confidence to each individual walking into a Tommy Gun’s Barbershop. We don't believe in appointments. Simply show up, check yourself in and spend the waiting time the way you want - watch the game, browse our product range, polish up on your arcade skills or take a walk - we'll text you when you're up.
Brand Experience Specialist - Calgary
About the role
We’re looking for a Brand Experience Specialist who lives and breathes brand energy, community, and great experiences. In this hybrid marketing + guest experience role, you’ll take national campaigns and turn them into local moments that get people talking and coming back. If you love connecting with people, helping teams deliver amazing guest experiences, and seeing your marketing ideas come to life on the ground, this role’s for you.
Position: Brand Experience Specialist
Department: Marketing
Reports To: Local Marketing Manager
Location: Calgary - Regional (Canada-based, travel required to assigned markets)
Position Type: Full-Time
Purpose of the Role
The Brand Experience Specialist brings the Tommy Gun’s brand to life at the shop level, blending marketing strategy with unforgettable guest experiences. This role connects our national campaigns and local communities, ensuring every shop delivers the energy, confidence, and vibe that defines the Tommy Gun’s experience.
You’ll:
- Partner with shop teams to make every guest visit unforgettable.
- Plan and execute local marketing activations.
- Drive brand consistency across your region.
- Support business owners in growing their local presence.
You are:
- A natural connector and communicator.
- Obsessed with great service and killer branding.
- Ready to travel, lead, and create impact every day.
Qualifications
- 3+ years in marketing, brand management, or guest experience within retail, hospitality, or franchise environments.
- Strong communication and relationship-building skills.
- Experience in field or regional roles that blend creative marketing with on-site execution.
- Comfortable presenting, coaching, and influencing cross-functional teams.
- Passion for creating memorable guest experiences and a love for brand culture.
- Valid driver’s license and ability to travel regionally.
Key responsibilities:
The Brand Experience Specialist activates national campaigns at the local level, drives brand consistency, and fuels guest engagement through community partnerships and in-shop coaching. They collaborate with operations, education, and marketing teams to elevate experiences, gather field insights, and ensure every shop delivers the signature Tommy Gun’s vibe.
About Tommy Gun's Original Barbershop
Tommy Gun's is a Canadian-based barbershop and grooming establishment known for its commitment to providing a unique and exceptional grooming experience. Founded in 2009 by Ken Fisher, Tommy Gun's has evolved into a global brand with a presence in Australia, New Zealand, the USA, and Canada.
In 1988, Ken Fisher laid the foundation for the thriving Tommy Gun's franchise network. Drawing from his industry expertise, Fisher spearheaded the creation of Tommy Gun's Original Barbershop in 2009. Dissatisfied with conventional barbershop experiences, Fisher aimed to revolutionize the industry by introducing unparalleled customer service within a laid-back and welcoming environment.
Within five years, Tommy Gun’s celebrated its 1 millionth cut, and in 2014, it expanded globally with its debut location in Brisbane, Australia. Fast forward to 2024, Tommy Gun’s has marked its 10 millionth cut and operates over 100 locations worldwide. The brand's evolution is fueled by the dedication and collaboration of Ken Fisher's son and son-in-law, Keenan Fisher and Cory Anderson.
Tommy Gun's is not just about haircuts; it's about crafting an experience for a "Fresh Cut Feeling, Every Guest Every Time." Rooted in modern male grooming, the barbershop combines traditional charm with modern amenities. Grooming is seen as an art form, and each service is an opportunity to provide a personalized experience, emphasizing precision and care. Tommy Gun's doesn't just sell haircuts; it sells confidence to each individual walking into a Tommy Gun’s Barbershop. We don't believe in appointments. Simply show up, check yourself in and spend the waiting time the way you want - watch the game, browse our product range, polish up on your arcade skills or take a walk - we'll text you when you're up.