About Mobiz Mobiz is an information technology consulting firm, and we do three things exceptionally well: cloud and network automation, digital transformation, and data protection. Double-digit growth year-over-year has driven us to grow our team and ensure we stay ahead of the curve.

What Can You Expect?

Every day at Mobiz we work with a deep sense of purpose. We continuously innovate. Our mission is to empower our clients to do more through transformation. You will work in a collaborative environment alongside highly talented people that improve client operations and exceed expectations. We strive to simplify technology challenges, and no less.

Who Are We Looking For?

Mobiz is seeking an experienced IT Business Analyst to join our team and support our consulting engagements for a multitude of clients. The successful candidate will collaborate with Mobiz cross-functional teams and client stakeholders to analyze business processes of our customers, gather requirements, and drive the successful implementation of our professional services engagements.

Key Responsibilities

• Collaborate with clients to understand their business needs, goals, and challenges related to technical migration and automation projects.
• Conduct in-depth analysis of existing business processes and use cases to identify opportunities for improvement and automation.
• Gather and document detailed system requirements, specifications, and user stories for infrastructure deployment, migration, and automation projects.
• Collaborate with technical teams to translate business requirements into technical solutions, ensuring alignment with client objectives.
• Develop and maintain project documentation, including functional and technical specifications, process flow diagrams, and test plans.
• Coordinate and facilitate workshops, meetings, and interviews with stakeholders to elicit requirements and provide updates on project progress.
• Conduct feasibility studies and impact assessments to evaluate the potential benefits, risks, and costs associated with migration and automation initiatives.
• Perform gap analysis to identify areas where existing systems and processes fall short and recommend suitable solutions.
• Collaborate with QA teams to define test strategy, test plans, and test scenarios; validate functionality and ensure quality of project systems and documentation deliverables.
• Provide post-implementation support, including user training, documentation, and knowledge transfer assistance.
• Stay updated with industry trends, best practices, and emerging technologies related to technical migration and automation.
• Track, perform detailed analyses and summaries of results, interpreting and communicating results and recommendations to brand/business stakeholders with limited availability.
• Drive strategic and innovative approaches, giving a voice to the end user and/or customer.
• Partner cross-functionally to ensure plan test schedules or strategies are in accordance with project scope or delivery dates.

Qualifications

• BS or MS degree in Computer Science, Information Technology, or a related field.
• Minimum 3 years of experience as a Business Analyst, preferably with a focus on IT infrastructure consulting organization.
• Strong knowledge of business process analysis methodologies, tools, and techniques.
• Experience with IT cloud infrastructure, DevOps automation, and software development projects.
• Strong familiarity with SDLC methodologies (Agile, Waterfall, Hybrid) and tools is a plus.
• Strong familiarity and experience with MS Office Suite
• Experience working with global clients across Europe, APAC, and GCC with an understanding of specific requirements and regulatory environments.

Skills

• Excellent analytical and problem-solving skills, with the ability to think critically and propose innovative solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Proficient in conducting feasibility studies and impact assessments for migration and automation projects.
• Familiarity with QA processes and the ability to define test scenarios and validate functionality.
• Excellent listening, interpersonal, written, and oral communication skills.
• Logical and efficient, with keen attention to detail.
• Experience working in a team-oriented, collaborative environment.

What We Offer

• A team of bright, hard-working, and innovative people that will contribute to your growth.
• Competitive salary and comprehensive benefits plan.
• A dynamic and collaborative work environment with the opportunity to work with cutting-edge technology and innovative solutions.