Top Benefits
About the role
Who you are
- 5+ years of product management experience with proven delivery of revenue-driving features
- Deep understanding of ecommerce and merchant workflows
- Strong technical intuition; comfortable managing integrations and backend complexity
- Demonstrated success optimizing UX and improving conversion rates
- Experience with A/B testing, data analysis, and using insights to guide roadmap decisions
- Excellent collaboration skills across engineering, design, and business teams
- Direct experience owning buy path ecommerce flows
- Comfort with data tools like SQL, Looker, or similar
- Background in shipping, insurance, or risk-related fintech products
- Familiarity with insurance operations such as claims or compliance
- Experience with transactional or add-on revenue models
- Knowledge of platforms like Shopify, Salesforce Commerce Cloud, or BigCommerce
- Track record of building and managing third-party integrations
- You’ll thrive in this role if you’re passionate about crafting seamless, user-centric experiences, making data-informed decisions, and solving complex integration challenges at scale
What the job involves
- Narvar is growing! Narvar is looking for an entrepreneurial, impact-driven Senior Product Manager to lead Narvar Secure, our rapidly growing shipping insurance solution for ecommerce retailers
- This is a high-visibility role where you’ll own the end-to-end strategy to scale adoption, transform onboarding into a seamless self-serve experience, and optimize conversion flows that directly drive revenue for both Narvar and our merchants
- Drive Merchant Growth: Lead product initiatives that accelerate retailer adoption and reduce friction across the onboarding journey
- Build Self-Serve Experiences: Redesign the onboarding process into intuitive, low-touch workflows that enable merchants to launch independently
- Boost Attach Rates: Optimize messaging, design, and funnel performance to increase the percentage of orders with shipping protection
- Lead Technical Integrations: Own integration strategies across ecommerce platforms (e.g., Shopify), support tools (e.g., Zendesk), ERPs, and Narvar’s internal product suite (e.g., Narvar Shield)
- Collaborate Cross-Functionally: Work closely with engineering, design, go-to-market, and customer teams to deliver high-impact outcomes
- What Success Looks Like
- Revenue Growth: Demonstrated impact on Narvar Secure revenue through product-led initiatives and funnel optimization
- Rapid Merchant Activation: Increased volume and velocity of new merchant launches through scalable self-serve onboarding
- Higher Attach Rates: Ongoing improvements in conversion driven by UX experimentation and A/B testing
- Expanded Platform Support: Broader 3rd-party integration coverage that reduces lift for retailers and increases market reach
Benefits
- Mentorship programme
- Parental leave
- Flexible time off
- Work from home opportunities
- Health insurance
About Narvar
Who We Are
If you've ever bought something online, there's a good chance we’ve already met—we are Narvar.
Narvar pioneered how brands engage with consumers beyond the "buy" button through order tracking, delivery notifications, returns and exchanges. Today, Narvar's comprehensive post-purchase platform empowers 1200+ of the world's most-admired brands—including Sephora, Levi's, and L'Oréal—to build trust, retain revenue, and grow customer lifetime value.
What We Do
Narvar's end-to-end post-purchase platform focuses on driving customer loyalty and increasing lifetime value through the provisions of a seamless post-purchase experience. Recognized by Fast Company as one of its "most innovative companies", Narvar serves 80% of US adults annually across 2 billion outbound shipments and 80 million returns. Worldwide, we touch over 125 million consumers each year across 8 billion interactions in 38 countries and in 55 languages.
What We Stand For
As pioneers of the post-purchase movement, we believe in fearlessly navigating the unknown. We are professionals who thrive on adventure and nurture a collective mindset of constant innovation. Ours is a home for full hearts and creative minds—not big egos—because we know that kind of home leads to the biggest innovations in customer experience.
Top Benefits
About the role
Who you are
- 5+ years of product management experience with proven delivery of revenue-driving features
- Deep understanding of ecommerce and merchant workflows
- Strong technical intuition; comfortable managing integrations and backend complexity
- Demonstrated success optimizing UX and improving conversion rates
- Experience with A/B testing, data analysis, and using insights to guide roadmap decisions
- Excellent collaboration skills across engineering, design, and business teams
- Direct experience owning buy path ecommerce flows
- Comfort with data tools like SQL, Looker, or similar
- Background in shipping, insurance, or risk-related fintech products
- Familiarity with insurance operations such as claims or compliance
- Experience with transactional or add-on revenue models
- Knowledge of platforms like Shopify, Salesforce Commerce Cloud, or BigCommerce
- Track record of building and managing third-party integrations
- You’ll thrive in this role if you’re passionate about crafting seamless, user-centric experiences, making data-informed decisions, and solving complex integration challenges at scale
What the job involves
- Narvar is growing! Narvar is looking for an entrepreneurial, impact-driven Senior Product Manager to lead Narvar Secure, our rapidly growing shipping insurance solution for ecommerce retailers
- This is a high-visibility role where you’ll own the end-to-end strategy to scale adoption, transform onboarding into a seamless self-serve experience, and optimize conversion flows that directly drive revenue for both Narvar and our merchants
- Drive Merchant Growth: Lead product initiatives that accelerate retailer adoption and reduce friction across the onboarding journey
- Build Self-Serve Experiences: Redesign the onboarding process into intuitive, low-touch workflows that enable merchants to launch independently
- Boost Attach Rates: Optimize messaging, design, and funnel performance to increase the percentage of orders with shipping protection
- Lead Technical Integrations: Own integration strategies across ecommerce platforms (e.g., Shopify), support tools (e.g., Zendesk), ERPs, and Narvar’s internal product suite (e.g., Narvar Shield)
- Collaborate Cross-Functionally: Work closely with engineering, design, go-to-market, and customer teams to deliver high-impact outcomes
- What Success Looks Like
- Revenue Growth: Demonstrated impact on Narvar Secure revenue through product-led initiatives and funnel optimization
- Rapid Merchant Activation: Increased volume and velocity of new merchant launches through scalable self-serve onboarding
- Higher Attach Rates: Ongoing improvements in conversion driven by UX experimentation and A/B testing
- Expanded Platform Support: Broader 3rd-party integration coverage that reduces lift for retailers and increases market reach
Benefits
- Mentorship programme
- Parental leave
- Flexible time off
- Work from home opportunities
- Health insurance
About Narvar
Who We Are
If you've ever bought something online, there's a good chance we’ve already met—we are Narvar.
Narvar pioneered how brands engage with consumers beyond the "buy" button through order tracking, delivery notifications, returns and exchanges. Today, Narvar's comprehensive post-purchase platform empowers 1200+ of the world's most-admired brands—including Sephora, Levi's, and L'Oréal—to build trust, retain revenue, and grow customer lifetime value.
What We Do
Narvar's end-to-end post-purchase platform focuses on driving customer loyalty and increasing lifetime value through the provisions of a seamless post-purchase experience. Recognized by Fast Company as one of its "most innovative companies", Narvar serves 80% of US adults annually across 2 billion outbound shipments and 80 million returns. Worldwide, we touch over 125 million consumers each year across 8 billion interactions in 38 countries and in 55 languages.
What We Stand For
As pioneers of the post-purchase movement, we believe in fearlessly navigating the unknown. We are professionals who thrive on adventure and nurture a collective mindset of constant innovation. Ours is a home for full hearts and creative minds—not big egos—because we know that kind of home leads to the biggest innovations in customer experience.