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Christie Innomed Inc logo

Account Manager, Medical Imaging - Québec

Saint-Eustache, QC
Senior Level

About the role

About Christie

Serving medical imaging since 1954, Christie Innomed develops, distributes, integrates and supports innovative solutions and products that improve the performance of health institutions in Canada in medical imaging and health IT solutions.
Christie Innomed is today a leader in medical imaging and informatics, with more than 250 specialists who support more than 1,500 hospitals and clinics across Canada.

Role Description

Summary

Reporting to the Vice President, Sales, the incumbent is responsible for promoting the development and growth of Christie Innomed's business portfolio. The main function will be to sell solutions from the imaging equipment portfolio (radiography, mammography, fluoroscopy, surgical c-arm, etc. ) both to hospitals and private clinics. He will have to establish important business relationships in order to achieve his sales objectives.

The incumbent will help plan installations and provide after-sales service to its customers.

Key responsibilities

  • Implement business strategies to establish successful business relationships and identify new revenue opportunities.

  • Develop and maintain long-term customer relationships with established clients.

  • Organize ad hoc visits to current and potential clients;

  • Have very detailed knowledge of the product as well as in-depth knowledge of the needs of your customer. Responsible for the direct sales process, aiming to achieve and/or exceed sales objectives;

  • Inform the customer of new products and services as they are introduced. Recommend products and services that match the customer's needs;

  • Provide ongoing support to customers by ensuring they receive high quality customer service;

  • Serves as a point of liaison between customers and the different departments of the company;

  • Be actively involved in the quote process and submission production;

  • Support the technical service team during complex cases, but also help sign service contracts when required;

  • Actively involve in conferences, customer presentations and site visits;

  • Continuously update sales projects in the centralized software (CRM).

Job Requirements
Qualifications required

  • College or university diploma in a relevant field;

  • Minimum of three years of experience as a radiology technologist, in equipment sales, service or clinical specialist in the field of medical imaging or capital products still in the medical field;

  • Relevant experience in customer support and training;

  • Fluency in French and English, both oral and written;

  • In-depth knowledge of the needs and expectations of customers and the market in general;

  • Ability to travel (regional position with travel required up to 30% of the time; internationally: occasionally);

  • Valid driver's license and passport.

Special requirements

  • Strong relational skills, able to build strong partnerships and demonstrated ability to offer unparalleled service to clients;
  • Have an entrepreneurial spirit;
  • Demonstrated ability to work in a team;
  • Excellent judgment, flexibility, autonomy and open-mindedness;
  • Able to arouse customer interest and create a bond of trust;
  • Strong communication skills, both oral and written;
  • Excellent ability in presentation ;
  • Demonstrated ability to provide product demonstrations;
  • Rigor and attention to detail;
  • Action-oriented and adept at managing priorities and delivering results in a fast-paced environment.

Join Our Team

Every application will be carefully reviewed. Please note that only candidates selected for an interview will be contacted.

About Christie Innomed

Christie Innomed develops, distributes, integrates, and supports innovative products and solutions that enhance the performance of Canadian healthcare institutions in the fields of medical imaging and information management.

We are committed to promoting inclusion and equal opportunity. Accommodations are available to all candidates who request them throughout the recruitment process. Please contact the Human Resources department at rh.hr@christieinnomed.com if you require any accommodation. We will work with you to meet your accessibility needs.

If you want it formatted as a job posting or rewritten in a more polished HR style, I can do that too!

About Christie Innomed Inc

Hospitals and Health Care
51-200

Christie Innomed is a developer, integrator, and distributor of Medical Imaging - Medical Informatics & Healthcare IT management solutions. Over 200 professionals across North America support hospitals and clinics to optimize their imaging rooms and to enhance their performance in terms of screening, diagnosis, and management by making improvements in the areas of workflow, technology, training, and support services.

Christie Innomed integrates its proficiency in radiology, its expertise in systems architecture and application development, and its in-depth knowledge of the wide range of complementary products that it offers into optimal, open-ended, enduring solutions.