Account Manager
Top Benefits
About the role
The Kindred team is the heart of our cooperative, bringing our values to life every day. More than financial professionals, we are trusted guides, community builders, and champions of mutual aid. Our dedication ensures that every member experience is shaped by care, integrity, and expertise. Whether offering financial guidance or strengthening community connections, we embody what it means to connect values and faith with finances - working together to INSPIRE PEACEFUL, JUST, AND PROSPEROUS COMMUNITIES.
We are currently recruiting an Account Manager to fill a full-time permanent vacancy in our Aylmer Branch.
In this role reporting to the Business Banking Regional Manager, you will build relationships with members (agricultural, commercial, and organizational) to understand their needs, identify options, and create solutions so they can access business credit and banking services in a way that helps them achieve their financial goals. Ongoing, you will manage relationships with a portfolio of members to help them grow their business long term and ensure they receive solutions suited to their needs at every stage.
Key Responsibilities:
- Build member relationships with a view to understanding needs and recommending solutions
- Complete credit application and underwriting processes
- Refer members to branch partners for related financial solutions
- Monitor and manage risk by conducting annual reviews, managing arrears and overdrafts
What to bring
You possess strong technical and analytical skills. You are passionate about delivering a member experience that inspires confidence in our services, builds relationships with our members, and encourages referrals from the community. You are a team player who collaborates easily with colleagues in your branch and in other areas of the organization. Finally, you share a commitment to our shared values and purpose.
You will be part of a collaborative workplace where you’ll be asked to participate in the business and share your voice. You’ll be expected to continually grow your skills and abilities and to share your expertise and experience with team members.
Plus, you bring your qualifications and experience:
- Completion of a post-secondary program, preferably in Business or Agriculture
- 2-4 years of account management or sales experience
- Financial literacy and ability to interpret financial statements
- Solid technical skills
- Credit expertise is an asset, however extensive training is provided
Why Kindred
We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for your overall wellness. For many roles, we offer flexible and remote options that we can discuss with you. And of course, your rewards package includes competitive total compensation plus an array of financial products and services at preferred rates for staff.
Our comprehensive total rewards package includes:
- Starting salary $60,000 - $85,000. This role has multiple levels; placement will be commensurate with experience
- Competitive cash compensation (including incentive target)
- Group benefits plan & wellness programs
- Group Savings Plan with employer matching
- Three weeks of vacation and generous paid time off provisions
- Career growth opportunities, training & development support
- Comprehensive staff benefits on financial products & services
When you choose Kindred to further your career, you’re joining an engaged workforce at a certified B Corp™ that is committed to using business as a force for good™ and acting as an advocate for a Living Wage.
RSVP
Ready to choose Kindred? Visit us at www.kindredcu.com/careers to learn more about why people enjoy working with us. If this role sounds like a good fit, please apply with your resume and cover letter. Your application will be acknowledged and all candidates will be informed when the position is filled.
We look forward to connecting with you!
As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability.
Experience
Preferred
- 1 - 3 years: Experience in relationship management or sales
- 1 - 3 years: Experience in agriculture
Education
Preferred
- Bachelor's degree or better
About Kindred Credit Union
Kindred Credit Union (Kindred) is a member-owned financial cooperative based in Kitchener, Ontario. Kindred's values-centred approach is woven into everything we do and makes us the one-of-a-kind choice for people across Ontario who want to connect their values and faith with their finances. Kindred has eight full-service branches offering a complete range of banking, investing, and borrowing products and services. Kindred has been in the making for over 50 years and it all began when a group of Mennonites had a radical vision to see mutual aid put into faithful practice – extending access to financial services across our community. That vision is lived out today through our innovative and impactful products, services, and programs. Values Integrity, compassion, and stewardship are woven into everything we do. It's how we treat each other as staff, members, and in community. Commitment We believe values and faith are central to life, and financial decisions are not values neutral. We strive to provide staff an environment where their work has purpose and provide members with opportunities to bring meaning to their money. This is our commitment to each other and to our members. Purpose Cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities. Banking with Purpose So, what does ‘Banking with Purpose' mean? Although we're not a bank, the word ‘banking' makes it clear that this is what we do. It's the line of business we're in. ‘Purpose' means seeking after more than just an ordinary life: it means seeking to have an impact. Whether that purpose is faith-inspired or rooted in values, more and more people are seeking to have all aspects of their lives aligned with their beliefs – including their finances. For Kindred, our desire is that there is purpose in everything we do.
Account Manager
Top Benefits
About the role
The Kindred team is the heart of our cooperative, bringing our values to life every day. More than financial professionals, we are trusted guides, community builders, and champions of mutual aid. Our dedication ensures that every member experience is shaped by care, integrity, and expertise. Whether offering financial guidance or strengthening community connections, we embody what it means to connect values and faith with finances - working together to INSPIRE PEACEFUL, JUST, AND PROSPEROUS COMMUNITIES.
We are currently recruiting an Account Manager to fill a full-time permanent vacancy in our Aylmer Branch.
In this role reporting to the Business Banking Regional Manager, you will build relationships with members (agricultural, commercial, and organizational) to understand their needs, identify options, and create solutions so they can access business credit and banking services in a way that helps them achieve their financial goals. Ongoing, you will manage relationships with a portfolio of members to help them grow their business long term and ensure they receive solutions suited to their needs at every stage.
Key Responsibilities:
- Build member relationships with a view to understanding needs and recommending solutions
- Complete credit application and underwriting processes
- Refer members to branch partners for related financial solutions
- Monitor and manage risk by conducting annual reviews, managing arrears and overdrafts
What to bring
You possess strong technical and analytical skills. You are passionate about delivering a member experience that inspires confidence in our services, builds relationships with our members, and encourages referrals from the community. You are a team player who collaborates easily with colleagues in your branch and in other areas of the organization. Finally, you share a commitment to our shared values and purpose.
You will be part of a collaborative workplace where you’ll be asked to participate in the business and share your voice. You’ll be expected to continually grow your skills and abilities and to share your expertise and experience with team members.
Plus, you bring your qualifications and experience:
- Completion of a post-secondary program, preferably in Business or Agriculture
- 2-4 years of account management or sales experience
- Financial literacy and ability to interpret financial statements
- Solid technical skills
- Credit expertise is an asset, however extensive training is provided
Why Kindred
We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for your overall wellness. For many roles, we offer flexible and remote options that we can discuss with you. And of course, your rewards package includes competitive total compensation plus an array of financial products and services at preferred rates for staff.
Our comprehensive total rewards package includes:
- Starting salary $60,000 - $85,000. This role has multiple levels; placement will be commensurate with experience
- Competitive cash compensation (including incentive target)
- Group benefits plan & wellness programs
- Group Savings Plan with employer matching
- Three weeks of vacation and generous paid time off provisions
- Career growth opportunities, training & development support
- Comprehensive staff benefits on financial products & services
When you choose Kindred to further your career, you’re joining an engaged workforce at a certified B Corp™ that is committed to using business as a force for good™ and acting as an advocate for a Living Wage.
RSVP
Ready to choose Kindred? Visit us at www.kindredcu.com/careers to learn more about why people enjoy working with us. If this role sounds like a good fit, please apply with your resume and cover letter. Your application will be acknowledged and all candidates will be informed when the position is filled.
We look forward to connecting with you!
As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability.
Experience
Preferred
- 1 - 3 years: Experience in relationship management or sales
- 1 - 3 years: Experience in agriculture
Education
Preferred
- Bachelor's degree or better
About Kindred Credit Union
Kindred Credit Union (Kindred) is a member-owned financial cooperative based in Kitchener, Ontario. Kindred's values-centred approach is woven into everything we do and makes us the one-of-a-kind choice for people across Ontario who want to connect their values and faith with their finances. Kindred has eight full-service branches offering a complete range of banking, investing, and borrowing products and services. Kindred has been in the making for over 50 years and it all began when a group of Mennonites had a radical vision to see mutual aid put into faithful practice – extending access to financial services across our community. That vision is lived out today through our innovative and impactful products, services, and programs. Values Integrity, compassion, and stewardship are woven into everything we do. It's how we treat each other as staff, members, and in community. Commitment We believe values and faith are central to life, and financial decisions are not values neutral. We strive to provide staff an environment where their work has purpose and provide members with opportunities to bring meaning to their money. This is our commitment to each other and to our members. Purpose Cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities. Banking with Purpose So, what does ‘Banking with Purpose' mean? Although we're not a bank, the word ‘banking' makes it clear that this is what we do. It's the line of business we're in. ‘Purpose' means seeking after more than just an ordinary life: it means seeking to have an impact. Whether that purpose is faith-inspired or rooted in values, more and more people are seeking to have all aspects of their lives aligned with their beliefs – including their finances. For Kindred, our desire is that there is purpose in everything we do.