Position: Intermediate Change Management Consultant
Client: Provincial Government
Location: Remote
Duration: 6 Months initial (multiple extension options)
Language: English

Background: Our public sector client requires an intermediate (5+ years) Change Management Consultant to play a pivotal role in supporting transformation. They will be responsible for shaping and executing change management strategies that ensure the smooth implementation and adoption of new technologies and processes. This work will involve proactive communication, managing the organizational impact of change, and driving engagement among Technology Services employees and client departments. Through your leadership, you will help build a culture that embraces innovation, resilience, and continuous improvement across the department.

Qualifications:

• 5+ years as a Change Management Consultant on large transformation projects
• Degree or Diploma in a relevant business or technology field
• 3+ years of experience within a public sector environment
• Active / Valid Change Management Certification
• Experience with cybersecurity aspects of a change management project
• Workforce re-skilling experience is an asset

Expected Tasks:

• Develop and deliver a comprehensive change management strategy and implementation plan for the cybersecurity modernization program. This should outline change objectives, approach, stakeholder segments, risk areas, and change roadmap aligned with project milestones.

• Create and execute a stakeholder engagement and communications plan that ensures timely, clear, and consistent messaging to all affected groups — including executives, technical teams, front-line employees, and clients. Tailor communications for internal and external stakeholders.

• Design a reskilling and training framework for staff impacted by cybersecurity modernization. This includes identifying skill gaps, collaborating with HR and technical leads to develop training content, and ensuring readiness of teams to adopt new tools and processes.

• Conduct a structured impact assessment to identify how changes will affect roles, responsibilities, business processes, service delivery, and client interactions. This includes defining high-impact areas and mitigation strategies.

• Develop tools and metrics to measure organizational readiness and change adoption throughout the program. Provide regular updates and reports to leadership on progress, barriers, and recommended interventions.

• Identify potential areas of resistance and develop a risk mitigation strategy to address concerns, objections, and change fatigue. This includes feedback loops, change agent networks, and escalation paths.

• Identify how cybersecurity changes may affect client-facing services and develop a strategy to mitigate disruptions. Ensure the continuity of critical services and provide client communication support as needed.

• Provide tools, talking points, and coaching for executive sponsors, senior leaders, and managers to help them act as change leaders within their areas of influence. Empower leaders to drive cultural and behavioral change

• Ensure change management activities are fully integrated with the broader program management and cybersecurity implementation plans. Participate in cross-functional meetings and synchronize timelines, deliverables, and communications.

• Develop a post-implementation sustainment plan to embed changes into day-to-day operations. This includes hand-off plans to business owners, reinforcement mechanisms, and long-term support strategies.

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**Please note this is for a contract position with one of our clients and not a fulltime employment role with Kyndryl Canada**