About the role
Job Summary We are seeking a dynamic and innovative Technical Writer to join our team in the telecommunications sector. The ideal candidate will combine technical expertise, creativity, and excellent communication skills to create engaging and user-friendly content across various platforms. You will collaborate with engineers, product managers, and marketing teams to deliver high-quality documentation, tutorials, and marketing materials, simplifying software usage and telecom concepts for a diverse audience.
Main Responsibilities Content Development:
Create, edit, and maintain technical documents such as user manuals, API guides, technical specifications, and FAQs.
Collaborate on the creation of engaging content for websites, blogs, social media, and marketing campaigns, showcasing the company's expertise and innovations.
Work with technical teams to gather information and translate complex concepts into clear and concise content for users.
Stay informed about emerging technologies, trends, and industry standards to ensure timely and efficient content delivery.
Participate in assessments to plan product releases and client readiness.
Be curious about leveraging AI tools for content generation.
Content Management Use modern content management systems (CMS) and documentation tools (e.g., Markdown, GitHub) to organize and maintain content repositories.
Implement search best practices to improve the visibility and reach of digital content.
Quality Assurance Ensure all written materials are accurate, consistent with the company's tone and style, and aligned with brand guidelines.
Perform regular updates to existing content to reflect changes in products, services, or industry standards.
Qualifications Degree in Communications, Technical Writing, Software, or a related field. Over 5 years of technical writing experience, preferably in the technology industry.
Proficiency with documentation tools (e.g., MS Word, Adobe FrameMaker, MadCap Flare) and multimedia editing software.
Solid understanding of SEO principles and content marketing strategies.
Excellent written and oral communication skills, with an eye for detail.
Ability to work independently and collaboratively in a fast-paced environment.
Preferred Skills Experience with Agile development processes.
Creative ability to transform technical details into compelling stories.
Comfortable with technology.
Why join us?
Be part of a visionary company at the forefront of technological innovation.
Enjoy a collaborative work environment offering opportunities for professional growth.
Competitive Compensation, Attractive Benefits, And Flexible Work Options. Contribute to a company's digital transformation initiative.
About EXFO
EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisors to fixed and mobile network operators, hyperscalers and leaders in the manufacturing, development and research sector. They count on us to deliver superior visibility and insights into network performance, service reliability and user experience. Building on nearly 40 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks.
To find out more, visit www.EXFO.com and follow us on our blog - https://www.exfo.com/en/resources/blog/
Social media policy: Thank you for visiting EXFO's LinkedIn page. We encourage you to interact with us and comment on the content you find here. By participating in the discussion here, you agree to the policy described below. We reserve the right to delete messages containing comments with language or concepts that may be deemed offensive, discriminatory, defamatory, abusive, threatening, pornographic, or misleading; spam or comments that are solely promotional; that attack or harass a person or persons directly; anonymous comments; and any other comments that EXFO's social media team deems inappropriate. Repeated violations of EXFO's comment policy may result in the blocking of the poster.
About the role
Job Summary We are seeking a dynamic and innovative Technical Writer to join our team in the telecommunications sector. The ideal candidate will combine technical expertise, creativity, and excellent communication skills to create engaging and user-friendly content across various platforms. You will collaborate with engineers, product managers, and marketing teams to deliver high-quality documentation, tutorials, and marketing materials, simplifying software usage and telecom concepts for a diverse audience.
Main Responsibilities Content Development:
Create, edit, and maintain technical documents such as user manuals, API guides, technical specifications, and FAQs.
Collaborate on the creation of engaging content for websites, blogs, social media, and marketing campaigns, showcasing the company's expertise and innovations.
Work with technical teams to gather information and translate complex concepts into clear and concise content for users.
Stay informed about emerging technologies, trends, and industry standards to ensure timely and efficient content delivery.
Participate in assessments to plan product releases and client readiness.
Be curious about leveraging AI tools for content generation.
Content Management Use modern content management systems (CMS) and documentation tools (e.g., Markdown, GitHub) to organize and maintain content repositories.
Implement search best practices to improve the visibility and reach of digital content.
Quality Assurance Ensure all written materials are accurate, consistent with the company's tone and style, and aligned with brand guidelines.
Perform regular updates to existing content to reflect changes in products, services, or industry standards.
Qualifications Degree in Communications, Technical Writing, Software, or a related field. Over 5 years of technical writing experience, preferably in the technology industry.
Proficiency with documentation tools (e.g., MS Word, Adobe FrameMaker, MadCap Flare) and multimedia editing software.
Solid understanding of SEO principles and content marketing strategies.
Excellent written and oral communication skills, with an eye for detail.
Ability to work independently and collaboratively in a fast-paced environment.
Preferred Skills Experience with Agile development processes.
Creative ability to transform technical details into compelling stories.
Comfortable with technology.
Why join us?
Be part of a visionary company at the forefront of technological innovation.
Enjoy a collaborative work environment offering opportunities for professional growth.
Competitive Compensation, Attractive Benefits, And Flexible Work Options. Contribute to a company's digital transformation initiative.
About EXFO
EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisors to fixed and mobile network operators, hyperscalers and leaders in the manufacturing, development and research sector. They count on us to deliver superior visibility and insights into network performance, service reliability and user experience. Building on nearly 40 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks.
To find out more, visit www.EXFO.com and follow us on our blog - https://www.exfo.com/en/resources/blog/
Social media policy: Thank you for visiting EXFO's LinkedIn page. We encourage you to interact with us and comment on the content you find here. By participating in the discussion here, you agree to the policy described below. We reserve the right to delete messages containing comments with language or concepts that may be deemed offensive, discriminatory, defamatory, abusive, threatening, pornographic, or misleading; spam or comments that are solely promotional; that attack or harass a person or persons directly; anonymous comments; and any other comments that EXFO's social media team deems inappropriate. Repeated violations of EXFO's comment policy may result in the blocking of the poster.