Security Operations Centre Operator UHN West Park Healthcare
Top Benefits
About the role
Paladin Security is Hiring a Security Operations Centre Operator!
📍 Location: UHN West Park Healthcare – Toronto, ON
💵 Pay Rate: $23.98/hour
🕒 Employment Type: Full-Time
✅ Benefits: Paid Time Off, Health Care, Overtime Pay, On-the-Job Training
About the Role
As a Security Operations Centre (SOC) Operator, you will oversee a state-of-the-art healthcare command centre and serve as a shift lead, ensuring the safety and smooth operation of the facility. This role combines leadership, technical monitoring, and direct interaction with staff, visitors, and clients.
Responsibilities
- Serve as shift lead and oversee security staff deployment
- Orient security guards to their respective roles
- Monitor and operate command centre systems (CCTV, access control, fire/life safety)
- Make emergency overhead announcements
- Track, deploy, and assist with staffing needs
- Collaborate with the Security Coordinator on projects and training
- Answer telephones and dispatch calls from the command centre
- Manage Lost & Found, ID/access card issuance, and visitor/contractor badges
- Liaise with Paladin Operations Centre, visitors, clients, and staff
- Handle incident call taking and reporting
- Maintain composure in urgent and high-pressure situations
- Write clear and concise reports
- Communicate concerns/issues to the Site Coordinator
Requirements
Must-Have Qualifications
- Valid Ontario Security Guard License
- Proficient in English (oral and written)
- Proof of double COVID-19 vaccination
- Valid Immunization Record (measles, mumps, rubella, varicella, TB skin tests 1 & 2)
- Valid First Aid & CPR – Level C Certification (WSIB approved)
- Experience working in a command or dispatch centre
- Authorized to legally work in Canada
Nice-to-Have (Preferred Skills)
- Previous healthcare security experience
Benefits
-
Paid Time Off
-
Health Care
-
Overtime Pay
-
On-the-Job Training
About Classet
Classet automates the most time-consuming recruiting tasks with voice AI.
Our view is that recruiters provide the highest level of impact to candidates when they spend their time building relationships and helping candidates succeed. Transform your hiring with Classet's AI-powered instant interview solution. Automate screening, schedule effortlessly, and hire top talent faster than ever. Experience the future of recruitment now!
We don't use AI to replace the human touch desperately needed in recruiting - we use AI to augment and accelerate it, while providing a best-in-class candidate experience!
Security Operations Centre Operator UHN West Park Healthcare
Top Benefits
About the role
Paladin Security is Hiring a Security Operations Centre Operator!
📍 Location: UHN West Park Healthcare – Toronto, ON
💵 Pay Rate: $23.98/hour
🕒 Employment Type: Full-Time
✅ Benefits: Paid Time Off, Health Care, Overtime Pay, On-the-Job Training
About the Role
As a Security Operations Centre (SOC) Operator, you will oversee a state-of-the-art healthcare command centre and serve as a shift lead, ensuring the safety and smooth operation of the facility. This role combines leadership, technical monitoring, and direct interaction with staff, visitors, and clients.
Responsibilities
- Serve as shift lead and oversee security staff deployment
- Orient security guards to their respective roles
- Monitor and operate command centre systems (CCTV, access control, fire/life safety)
- Make emergency overhead announcements
- Track, deploy, and assist with staffing needs
- Collaborate with the Security Coordinator on projects and training
- Answer telephones and dispatch calls from the command centre
- Manage Lost & Found, ID/access card issuance, and visitor/contractor badges
- Liaise with Paladin Operations Centre, visitors, clients, and staff
- Handle incident call taking and reporting
- Maintain composure in urgent and high-pressure situations
- Write clear and concise reports
- Communicate concerns/issues to the Site Coordinator
Requirements
Must-Have Qualifications
- Valid Ontario Security Guard License
- Proficient in English (oral and written)
- Proof of double COVID-19 vaccination
- Valid Immunization Record (measles, mumps, rubella, varicella, TB skin tests 1 & 2)
- Valid First Aid & CPR – Level C Certification (WSIB approved)
- Experience working in a command or dispatch centre
- Authorized to legally work in Canada
Nice-to-Have (Preferred Skills)
- Previous healthcare security experience
Benefits
-
Paid Time Off
-
Health Care
-
Overtime Pay
-
On-the-Job Training
About Classet
Classet automates the most time-consuming recruiting tasks with voice AI.
Our view is that recruiters provide the highest level of impact to candidates when they spend their time building relationships and helping candidates succeed. Transform your hiring with Classet's AI-powered instant interview solution. Automate screening, schedule effortlessly, and hire top talent faster than ever. Experience the future of recruitment now!
We don't use AI to replace the human touch desperately needed in recruiting - we use AI to augment and accelerate it, while providing a best-in-class candidate experience!