Job Description Job Summary: The Coordinator, People and Culture is a critical member of the People and Culture Team providing hands-on, front-line staff and manager first-point of contact support. Reporting directly to the Associate Director, or through the Manager Systems and Support, the Coordinator People & Culture is responsible for providing administrative support to employment related events and key employee life-cycle processes. In addition to day-to-day work, this role also contributes to the People and Culture team’s continuous improvement projects and initiatives.

Kinark has introduced a benefit that gives employees in eligible roles the opportunity to work partially or fully remote if they choose to opt-in for this benefit. This role (Coordinator, People and Culture) is assessed as a Remote position requiring minimal days in the office (0-1 days per week) unless business demands require.

Key Responsibilities: As required

• Provide tier 1 HR systems support as ‘first point of contact.
• Administrative support of employment and pay related events and key employee life cycle processes.
• Recruitment administration.
• Ministry and licensing audit support.
• People and Culture continuous improvement initiatives and projects support.

Direct Responsibility: As required:

Employment Events Processing

• Process employment related events, including but not limited to new hires, transfers, promotions, leaves, employment letters, employment status changes within HCM systems.
• Enroll new employees in HCM systems.
• Support payroll processing.
• Pension and benefits administration.
• Understand collective agreement implications to specific employment processes.
• Where relevant, coordinate People and Culture employment processes with external partners.
• Coordinate recruitment process from job posting to offer letter, excluding interviewing.
• Coordinate onboarding process including forms administration, ordering of IT equipment, and facilitation of corporate orientation session.

User Support

• Coordinate/assign and respond to enquiries and service requests submitted to People & Culture Service desk.
• Provide user system support and education.
• Onboard new managers in PeopleSoft and Kronos.
• Troubleshoot basic system errors.
• Assist managers with creating and assigning schedule patterns, and making timecard adjustments/ edits in time and attendance system.
• Supply monthly reports to departments/program areas as needed.
• Respond to regular and adhoc reporting and data requests.

Pay Processing

• Update direct deposit information.
• Process step increases.
• Process leaves of absence.
• Departure processing, including submission of termination tickets to IT.
• Manage accrual process in Kronos.

Other Duties

• Coordinate document collection and prepare files for audits and licensing activities.
• Creation and maintenance of employee’s files, including documentation tracking and filing.
• Support Vacation Policy Compliance.
• Participate in system testing.
• Collaborate and support People and Culture team on special projects and research initiatives as required.

Qualifications:

• Post-Secondary Education. In Business Administration or Human Resources Management field an asset.**
• Minimum of one (1) year experience in a People & Culture administrative role.
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
• Strong attention to detail.
• Exceptional customer service.
• Critical thinking.
• Ability to work as a team player and independently.
• Strong organization and time management skills, with a task-management mindset.
• Experience using PeopleSoft, Kronos and/or Deltek is considered an asset.