Manager, Human Resources Operations
About the role
Humber River Health. Lighting New Ways In Healthcare. Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.
Position Summary
- Employment Status: Full Time
- Hours of Work: Normal hours of work will be Monday - Friday. Evenings and work on weekends may be required based upon operational needs.
- Location: Humber River Health, Wilson Site with occasional travel to Finch and Church site (as required).
- Labour Group: Non-Union
- Salary Range: $122,874.00 - $149,494.66
We currently have an exciting opportunity for a Manager, Human Resources Operations to join our Human Resources Team. Reporting into the Director, Talent, Total Rewards, People Analytics, you will lead and direct the development and improvement of compensation strategies, programs, policies, and processes; design, implement, and manage the optimization of HR operations, systems, and tools. You will also be responsible to provide strategic leadership and oversight of talent acquisition processes and the Talent Acquisition and HR Specialist team, ensuring high quality, timely hiring outcomes that support organizational workforce needs.
Key Responsibilities
- Lead design, implementation, and improvement of HR operational processes related to HR Operations including, Total Rewards, Talent Acquisition, analytics, and service delivery.
- Develop centralized processes that enhance HR service delivery.
- Provide strategic leadership for enterprise wide recruitment processes, ensuring efficient, equitable, and compliant hiring practices.
- Lead, coach, and manage the recruitment team, including performance management, workload balancing, and capability development.
- Support the development and administration of new or current compensation programs within authorized budgets and timelines (merit cycles, incentives, job evaluation, market reviews, etc.).
- Lead complex total compensation programs in a multi union environment.
- Oversee job creation and evaluation methodologies and standards.
- Provide support in the development, implementation, and ongoing maintenance of HR technology strategy and related infrastructure.
- Support the monitoring of workflows in partnership with HR, IS, and internal system users to ensure smooth operations.
- Lead development and maintenance of standardized HR reporting practices.
- Monitor accuracy of data interfaces and system data integrity.
- Lead a data driven HR culture by identifying business challenges and developing analytic solutions.
- Oversee methodologies, frameworks, and governance for HR metrics and reporting.
Skills And Qualifications
- Bachelor’s degree in Human Resources or related field
- Minimum 3 years leadership experience in a unionized environment
- Minimum 8 years of experience in Human Resources with at least 5 years of experience in compensation, benefits, and HRIS management
- Thorough knowledge of compensation principles and practices, payroll procedures, CRA guidelines, and benefits administration required
- Certified Compensation Professional, Certified Benefits Professional or Project Management Professional designation an asset
- Proficient in Microsoft office applications
Why choose Humber River Health? At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.
Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.
Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.
Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.
This position is being posted in response to an existing vacancy at Humber River Health.
About Humber River Health
Five years since opening our doors as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives that are important to our Team.
At Humber River Hospital, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors.
We are formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care Through Technology and Community Connection frame our Research Strategy.
At Humber River Hospital, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!
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Manager, Human Resources Operations
About the role
Humber River Health. Lighting New Ways In Healthcare. Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.
Position Summary
- Employment Status: Full Time
- Hours of Work: Normal hours of work will be Monday - Friday. Evenings and work on weekends may be required based upon operational needs.
- Location: Humber River Health, Wilson Site with occasional travel to Finch and Church site (as required).
- Labour Group: Non-Union
- Salary Range: $122,874.00 - $149,494.66
We currently have an exciting opportunity for a Manager, Human Resources Operations to join our Human Resources Team. Reporting into the Director, Talent, Total Rewards, People Analytics, you will lead and direct the development and improvement of compensation strategies, programs, policies, and processes; design, implement, and manage the optimization of HR operations, systems, and tools. You will also be responsible to provide strategic leadership and oversight of talent acquisition processes and the Talent Acquisition and HR Specialist team, ensuring high quality, timely hiring outcomes that support organizational workforce needs.
Key Responsibilities
- Lead design, implementation, and improvement of HR operational processes related to HR Operations including, Total Rewards, Talent Acquisition, analytics, and service delivery.
- Develop centralized processes that enhance HR service delivery.
- Provide strategic leadership for enterprise wide recruitment processes, ensuring efficient, equitable, and compliant hiring practices.
- Lead, coach, and manage the recruitment team, including performance management, workload balancing, and capability development.
- Support the development and administration of new or current compensation programs within authorized budgets and timelines (merit cycles, incentives, job evaluation, market reviews, etc.).
- Lead complex total compensation programs in a multi union environment.
- Oversee job creation and evaluation methodologies and standards.
- Provide support in the development, implementation, and ongoing maintenance of HR technology strategy and related infrastructure.
- Support the monitoring of workflows in partnership with HR, IS, and internal system users to ensure smooth operations.
- Lead development and maintenance of standardized HR reporting practices.
- Monitor accuracy of data interfaces and system data integrity.
- Lead a data driven HR culture by identifying business challenges and developing analytic solutions.
- Oversee methodologies, frameworks, and governance for HR metrics and reporting.
Skills And Qualifications
- Bachelor’s degree in Human Resources or related field
- Minimum 3 years leadership experience in a unionized environment
- Minimum 8 years of experience in Human Resources with at least 5 years of experience in compensation, benefits, and HRIS management
- Thorough knowledge of compensation principles and practices, payroll procedures, CRA guidelines, and benefits administration required
- Certified Compensation Professional, Certified Benefits Professional or Project Management Professional designation an asset
- Proficient in Microsoft office applications
Why choose Humber River Health? At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.
Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.
Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.
Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.
This position is being posted in response to an existing vacancy at Humber River Health.
About Humber River Health
Five years since opening our doors as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives that are important to our Team.
At Humber River Hospital, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors.
We are formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care Through Technology and Community Connection frame our Research Strategy.
At Humber River Hospital, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!