About the role
How will you CONTRIBUTE and GROW?
The Product experts interface with business and technical stakeholders for requirement gathering, product evolutions and requirement qualification. He / She contributes to product development and design according to the product roadmap, is in charge of deploying the solution, ensuring the maintenance and acting as Level 3 for supporting incident/problems processesYour main missions will be the following :
Contribution to the product development
Responsible for interfacing with the customer for requirement gathering and product evolutions.
Gather requirements, configuration of the product according to customer needs and identify gaps not covered by the product.
Requirement qualification with all stakeholders (product team & client).
Production of statements of work and functional documentation on product evolutions.
Contribution to the redaction of technical specifications (story board and functional specification) and interface with the development team to define technical solutions.
Promote value creation initiatives & c-imp actions around the product
Deployment and maintenance
Release management
Follow up of the execution of development tasks with the developers.
Internal testing and coordination with the testing team.
Coordinate the user acceptance tests realization with customers. Receive feedback from users and transform it into new requirements if applicable. Give UAT feedback to development teams
Adaptive maintenance (management of product upgrades/patches).
L3 Support
Assist users with level 3 support on the solution by analyzing and resolving incidents (knowledge transfer, action plans, etc). Interface with the development team to deliver fixes.
Help L2 team to acquire technology domain skills needed to deliver services through training and knowledge transfer
___________________Are you a MATCH?
Bachelor or Master’s degree in engineering, Information Technology or a related field,
Experience in IT products development and operations, Cloud technology, SQL language
An experience in Supply Chain optimisation
Experience with IT Project / Product Management (nice to have)
Knowledge of Industrial Operations (nice to have)
Understanding of Financial Aspects of the Product Management (nice to have)
Fluent in English
Analytical, autonomous, problem solving and decision-making skills
Planning, prioritization and organizational skills
Excellent communication skills, ability to explain a complex product roadmap to a varied audience of business and technical people alike
Capacity to adjust its communication to different interlocutors and situations.
Leadership qualities and networking, ability to convince his/her interlocutors.
Understand how to manage change and the value of consensus within a community with multiple stakeholders
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
About Air Liquide
Air Liquide is a world leader in gases, technologies and services for industry and healthcare. Present in 72 countries with 67,800 employees, the Group serves more than 4 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the Group’s activities since its creation in 1902.
Taking action today while preparing the future is at the heart of Air Liquide’s strategy. With ADVANCE, its strategic plan for 2025, Air Liquide is targeting a global performance, combining financial and extra-financial dimensions. Positioned on new markets, the Group benefits from major assets such as its business model combining resilience and strength, its ability to innovate and its technological expertise. The Group develops solutions contributing to climate and the energy transition—particularly with hydrogen—and takes action to progress in areas of healthcare, digital and high technologies.
Air Liquide’s revenue amounted to more than 27.5 billion euros in 2023. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, CAC 40 ESG, EURO STOXX 50, FTSE4Good and DJSI Europe indexes.
About the role
How will you CONTRIBUTE and GROW?
The Product experts interface with business and technical stakeholders for requirement gathering, product evolutions and requirement qualification. He / She contributes to product development and design according to the product roadmap, is in charge of deploying the solution, ensuring the maintenance and acting as Level 3 for supporting incident/problems processesYour main missions will be the following :
Contribution to the product development
Responsible for interfacing with the customer for requirement gathering and product evolutions.
Gather requirements, configuration of the product according to customer needs and identify gaps not covered by the product.
Requirement qualification with all stakeholders (product team & client).
Production of statements of work and functional documentation on product evolutions.
Contribution to the redaction of technical specifications (story board and functional specification) and interface with the development team to define technical solutions.
Promote value creation initiatives & c-imp actions around the product
Deployment and maintenance
Release management
Follow up of the execution of development tasks with the developers.
Internal testing and coordination with the testing team.
Coordinate the user acceptance tests realization with customers. Receive feedback from users and transform it into new requirements if applicable. Give UAT feedback to development teams
Adaptive maintenance (management of product upgrades/patches).
L3 Support
Assist users with level 3 support on the solution by analyzing and resolving incidents (knowledge transfer, action plans, etc). Interface with the development team to deliver fixes.
Help L2 team to acquire technology domain skills needed to deliver services through training and knowledge transfer
___________________Are you a MATCH?
Bachelor or Master’s degree in engineering, Information Technology or a related field,
Experience in IT products development and operations, Cloud technology, SQL language
An experience in Supply Chain optimisation
Experience with IT Project / Product Management (nice to have)
Knowledge of Industrial Operations (nice to have)
Understanding of Financial Aspects of the Product Management (nice to have)
Fluent in English
Analytical, autonomous, problem solving and decision-making skills
Planning, prioritization and organizational skills
Excellent communication skills, ability to explain a complex product roadmap to a varied audience of business and technical people alike
Capacity to adjust its communication to different interlocutors and situations.
Leadership qualities and networking, ability to convince his/her interlocutors.
Understand how to manage change and the value of consensus within a community with multiple stakeholders
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
About Air Liquide
Air Liquide is a world leader in gases, technologies and services for industry and healthcare. Present in 72 countries with 67,800 employees, the Group serves more than 4 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the Group’s activities since its creation in 1902.
Taking action today while preparing the future is at the heart of Air Liquide’s strategy. With ADVANCE, its strategic plan for 2025, Air Liquide is targeting a global performance, combining financial and extra-financial dimensions. Positioned on new markets, the Group benefits from major assets such as its business model combining resilience and strength, its ability to innovate and its technological expertise. The Group develops solutions contributing to climate and the energy transition—particularly with hydrogen—and takes action to progress in areas of healthcare, digital and high technologies.
Air Liquide’s revenue amounted to more than 27.5 billion euros in 2023. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, CAC 40 ESG, EURO STOXX 50, FTSE4Good and DJSI Europe indexes.