Manager: Community Services (Temporary FT Contract, 18 months)
About the role
JOB PURPOSE
The Manager: Community Services is responsible for developing, implementing and managing the operation of OHS community programs and services.
DUTIES AND RESPONSIBILITIES
- Develop, implement, manage, monitor, and evaluate all aspects of OHS community programs and services
- Oversee day to day operations of OHS community programs and services
- Determine short- and long-term tactics and strategies to achieve department and organizational strategic goals
- Be aware and make use of community resources
- Develop and maintain excellent community partnerships
- Develop and implement OHS marketing and promotional plans in collaboration with the communications department
- Prepare and deliver written and verbal presentations including media appearances
- Develop, implement, evaluate and ensure adherence to standard operating procedures within assigned functional areas
- Manage and coordinate department resources
- Drive community vehicles as required to and from program locations
- Develop, manage, and ensure adherence to department program budgets
- Provide advice and assistance to other managers, directors, CEO, and OHS Board and committees as required
- Be thoroughly familiar with and ensure adherence to pertinent legislation, regulations, contracts, guidelines, OHS mission, policies, procedures, plans and collective agreement
- Maintain a comprehensive knowledge of best practices and trends in social, environmental and cultural issues relating to animal care and welfare and shelter best practices
- Produce and maintain accurate reports, records, and files
- Manage department administrative files and human resources documents and files
- Participate in supervision, evaluation, training, and other meetings as required
- Provide training, orientation and supervision for student, volunteer, and work placements as required
- Lead and manage department staff including orientation, training, performance management, and daily supervision
- Provide training, orientation and supervision for student, volunteer, and work placements as required
- Hire, fire and discipline staff in consultation with the Director: Outreach and Community Services and Manager: Human Resources
- Be familiar with and ensure compliance with all health and safety policies and procedures
- Participate in the identification and evaluation of OHS program goals and objectives
- Participate in professional development opportunities
- Participate in public relations and promotional activities as required
- May be require to assume some responsibilities of Director: Outreach and Community Services
QUALIFICATIONS
- Post-secondary school degree or diploma in a related field
- A minimum of 2 years’ experience in program development, implementation and evaluation
- A minimum of 2 years’ staff supervisory experience
- Proficiency in Microsoft Office Suite
- Full professional proficiency in spoken and written English is required
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
- Employee may be required to work occasional evening, holiday and weekend shifts
- Employee will be required to be on-call during specified hours on evenings and weekends
- Employees will be required to work off-site across the City of Ottawa
- Employee may be required to work outdoors in inclement weather
- Employment is conditional upon having and maintaining a valid driver’s license
- Employment is conditional upon maintaining confidentiality of OHS information
- Employment is conditional upon the ability to work around all species of animals safely
HOW TO APPLY
This is a temporary contract position to fill an existing vacancy.
If you are interested in this opportunity and have the above qualifications, please apply via the Ottawa Humane Society Careers Centre by clicking "Apply" and following the steps.
Employees who have received formal discipline within the last 18 months will not be considered for this position. Notwithstanding this, such employees may submit an appeal in writing to the Manager, Human Resources along with their application within the application period. Please see the OHS Human Resources Policies and Procedures for further information.
The Ottawa Humane Society is an equal opportunity employer. We value a diverse workplace and encourage applications from all qualified individuals of any race, religion, gender, sexual orientation, age, ability, or other protected characteristic.
We offer accommodation for applicants with disabilities in our recruitment processes. If you are contacted by the OHS regarding a job opportunity, please let us know prior to interview if you require any accommodation.
We use AI-powered tools to review and shortlist applications based on job-related criteria. Human recruiters and hiring managers decide who moves forward and reviews results.
Schedule Information:
Mon-Fri (evenings and weekends required on occasion)
Total 75 hours bi-weekly
Not the right fit? Search for Manager: Community Services jobs in Ottawa, ON
About Ottawa Humane Society
The Ottawa Humane Society is a non-profit, community-based organization and a registered charity. We have a volunteer board of directors, drawn from our supporters and the community at large. Since 1888, we have been the leading organization providing a safe haven for sick, injured and homeless animals in Ottawa.
The OHS is proudly an Ontario Living Wage Employer, recognizing that work deserves above and beyond the minimum reward and that paying a living wage is an investment in building a dedicated team for Ottawa's animals.
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Manager: Community Services (Temporary FT Contract, 18 months)
About the role
JOB PURPOSE
The Manager: Community Services is responsible for developing, implementing and managing the operation of OHS community programs and services.
DUTIES AND RESPONSIBILITIES
- Develop, implement, manage, monitor, and evaluate all aspects of OHS community programs and services
- Oversee day to day operations of OHS community programs and services
- Determine short- and long-term tactics and strategies to achieve department and organizational strategic goals
- Be aware and make use of community resources
- Develop and maintain excellent community partnerships
- Develop and implement OHS marketing and promotional plans in collaboration with the communications department
- Prepare and deliver written and verbal presentations including media appearances
- Develop, implement, evaluate and ensure adherence to standard operating procedures within assigned functional areas
- Manage and coordinate department resources
- Drive community vehicles as required to and from program locations
- Develop, manage, and ensure adherence to department program budgets
- Provide advice and assistance to other managers, directors, CEO, and OHS Board and committees as required
- Be thoroughly familiar with and ensure adherence to pertinent legislation, regulations, contracts, guidelines, OHS mission, policies, procedures, plans and collective agreement
- Maintain a comprehensive knowledge of best practices and trends in social, environmental and cultural issues relating to animal care and welfare and shelter best practices
- Produce and maintain accurate reports, records, and files
- Manage department administrative files and human resources documents and files
- Participate in supervision, evaluation, training, and other meetings as required
- Provide training, orientation and supervision for student, volunteer, and work placements as required
- Lead and manage department staff including orientation, training, performance management, and daily supervision
- Provide training, orientation and supervision for student, volunteer, and work placements as required
- Hire, fire and discipline staff in consultation with the Director: Outreach and Community Services and Manager: Human Resources
- Be familiar with and ensure compliance with all health and safety policies and procedures
- Participate in the identification and evaluation of OHS program goals and objectives
- Participate in professional development opportunities
- Participate in public relations and promotional activities as required
- May be require to assume some responsibilities of Director: Outreach and Community Services
QUALIFICATIONS
- Post-secondary school degree or diploma in a related field
- A minimum of 2 years’ experience in program development, implementation and evaluation
- A minimum of 2 years’ staff supervisory experience
- Proficiency in Microsoft Office Suite
- Full professional proficiency in spoken and written English is required
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
- Employee may be required to work occasional evening, holiday and weekend shifts
- Employee will be required to be on-call during specified hours on evenings and weekends
- Employees will be required to work off-site across the City of Ottawa
- Employee may be required to work outdoors in inclement weather
- Employment is conditional upon having and maintaining a valid driver’s license
- Employment is conditional upon maintaining confidentiality of OHS information
- Employment is conditional upon the ability to work around all species of animals safely
HOW TO APPLY
This is a temporary contract position to fill an existing vacancy.
If you are interested in this opportunity and have the above qualifications, please apply via the Ottawa Humane Society Careers Centre by clicking "Apply" and following the steps.
Employees who have received formal discipline within the last 18 months will not be considered for this position. Notwithstanding this, such employees may submit an appeal in writing to the Manager, Human Resources along with their application within the application period. Please see the OHS Human Resources Policies and Procedures for further information.
The Ottawa Humane Society is an equal opportunity employer. We value a diverse workplace and encourage applications from all qualified individuals of any race, religion, gender, sexual orientation, age, ability, or other protected characteristic.
We offer accommodation for applicants with disabilities in our recruitment processes. If you are contacted by the OHS regarding a job opportunity, please let us know prior to interview if you require any accommodation.
We use AI-powered tools to review and shortlist applications based on job-related criteria. Human recruiters and hiring managers decide who moves forward and reviews results.
Schedule Information:
Mon-Fri (evenings and weekends required on occasion)
Total 75 hours bi-weekly
Not the right fit? Search for Manager: Community Services jobs in Ottawa, ON
About Ottawa Humane Society
The Ottawa Humane Society is a non-profit, community-based organization and a registered charity. We have a volunteer board of directors, drawn from our supporters and the community at large. Since 1888, we have been the leading organization providing a safe haven for sick, injured and homeless animals in Ottawa.
The OHS is proudly an Ontario Living Wage Employer, recognizing that work deserves above and beyond the minimum reward and that paying a living wage is an investment in building a dedicated team for Ottawa's animals.