We are seeking a highly organized and detail-oriented individual to join our Laboratory Services team as a Medical Laboratory Transcriptionist. In this role, you will be responsible for transcribing dictated medical reports, supporting pathologists and laboratory staff, and ensuring smooth day-to-day operations of the department. The ideal candidate will thrive in a fast-paced healthcare environment, demonstrate accuracy and discretion, and be committed to meeting turnaround times and departmental standards.

ROLE

• Transcribe dictated reports including surgical tissue reports, consultations, addendums, provisional and final autopsy reports, and stat consultations

• Prioritize and organize workflow to ensure accuracy and turnaround standards are met

• Retrieve and review patient reports from required databases; clarify missing or unclear information as needed

• Distribute transcribed Pathology and Cytology reports to physicians

• Troubleshoot and report dictation/transcription equipment or software issues

• Perform daily procedures for electronic authentication of reports

• Provide administrative support to the Lab Manager, Senior/Charge Technologists, and Pathologists

• Carry out general office duties including word processing, filing, scanning, faxing, copying, and answering telephones

• Coordinate frozen section requests with surgeons’ offices and facilitate approvals with Pathologists

• Prepare and submit autopsy specimen documentation to the Centre of Forensic Sciences and required external agencies (Regional Coroner, Crown Attorney, etc.)

• Review and process referred-out testing invoices and consult submissions

• Assist in preparing and maintaining policies and procedures within the Document Management System

• Support audit processes of laboratory practices and assist with scheduling coverage for staff absences

• Prepare departmental payroll including overtime and callback tracking

• Monitor and order supplies, including weekly orders through the Purchasing Department

REQUIRED EDUCATION & CERTIFICATION(S)

• Medical Terminology Course
• Certificate in Medical Office Administration course or equivalent experience (Desired)

REQUIRED SKILLS & EXPERIENCE(S)

• Medical Transcription experience (minimum one year)

• Exceptional word processing skills including accuracy in spelling and keyboarding (50 wpm), including Microsoft Word and Excel spreadsheets

• Significant recent clerical experience including excellent organization skills

• Excellent verbal and written communication skills

• Ability to exercise good judgement, take initiative and work independently

ADDITIONAL PERKS AT MAHC

• Staff referral program (Earn up to $1000 for each successful Permanent Part-Time and Permanent Full-Time new hire you refer to MAHC)

• Extended health benefits (Permanent Full-Time only)

• Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)

• Collaborative and supportive team environment

ADDITIONAL INFORMATION

Location: South Muskoka Memorial Hospital (SMMH) located in Bracebridge. Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting. *Exceptions will be considered on a case-by-case basis

Hours of Work: Monday - Friday, shifts include 6 am to 2 pm and 8 am to 4 pm. Shifts and hours may change according to departmental requirements per the collective agreement.

Recruitment Process

Submit your cover letter and resume together as either a PDF or Word document(s) to this posting by 11:59 pm on the closing date. Please Note: Applicants must submit their application through this posting listed to be considered. Email and paper submissions will not be accepted unless otherwise indicated.

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We thank all applicants for their interest in this opportunity. As much as we would like to reach out to every applicant, please note that only those selected for an interview will be contacted. Selection will be based on skills, abilities, experiences, and qualifications. MAHC reserves the right to conduct interview(s) or other applicable testing where required.

Conditions of employment for external hires includes;

• Proof of immunization and vaccination records to the Hospital’s Occupational Health and Safety department

• Legal entitlement to work in Canada

• Satisfactory Criminal Record & Judicial Matters Check

Our organization: MAHC is committed to a selection process and work environment that is inclusive and barrier-free. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identify as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ+.

Accommodation will be provided in accordance with the Ontario Human Rights Code. If you have accommodation needs for attendance at the interview, please advise us at time of the interview being scheduled

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Required Skills

• Exceptional word processing skills, including accuracy in spelling and keyboarding (50 wpm)

• Proficiency in Microsoft Word and Excel spreadsheets

• Excellent organization skills

• Strong verbal and written communication skills

• Pleasant personality for conversing with internal and external clients

• Ability to exercise good judgment, take initiative, and work independently

• Familiarity with medical terminology

• Ability to communicate effectively with medical staff to clarify or complete documentation

Required Experience

• Completion of a Medical Terminology Course
• Minimum one year of medical transcription experience
• Significant recent clerical experience
• Experience in organizing and scheduling workflow to ensure turnaround times are met
• Experience in separating and distributing transcribed reports to physicians
• Administrative support experience, preferably in a laboratory or medical setting
• Experience in preparing submissions of autopsy specimens
• Experience in performing audits of laboratory processes
• Experience in participating in scheduling and coordinating sick relief coverage
• Certificate in Medical Office Administration course or equivalent experience (desired)