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Field Service Representative

Hamilton, ON
Mid Level

About the role

Date posted: October 15, 2025

Location: Hamilton, Ontario

Based out of your home office and reporting to the Regional Service Manager, the Field Service Representative (FSR) will be responsible for installing, maintaining, and servicing our medical diagnostic imaging equipment, including CT, X-ray, Ultrasound, and Angiography, for clients primarily in Hamilton, ON. and surrounding areas.

Major Responsibilities

  • Install Canon Medical Systems Canada Limited (CMSCA) equipment according to our standards while adhering to tight deadlines and ensuring full functionality based on specifications;
  • Perform preventative maintenance, inspections, and evaluation of diagnostic equipment;
  • Calibrate and repair diagnostic equipment in accordance with guidelines and quality standards;
  • Communicate and maintain accurate service records and field service reports;
  • Adhere at all times to all CMSCA policies, including environmental, health and safety, and confidentiality policies in their entirety.

Position Requirements

  • Must have 3-5 years of experience as a Field Service Representative/Engineer in at least two of the following modalities:
    • Angio
    • X-ray
    • CT
    • Ultrasound
  • Excellent installation and equipment servicing skills;
  • Diploma in Electronics or Biomedical Engineering Technology;
  • Solid communication and customer relations skills;
  • Strong interpersonal skills;
  • Highly team-oriented;
  • Capable to travel internationally for training;
  • Possess a valid driver’s license;
  • Ability to be on-call Ability to work overtime and flexible hours.

About Canon Medical Systems

Hospitals and Health Care
201-500

Canon Medical offers a full range of diagnostic medical imaging solutions including CT, MR, X-Ray, Ultrasound and Healthcare Informatics across the globe. In line with our Made for Life philosophy, patients are at the heart of everything we do. Our mission is to provide medical professionals with solutions that support their efforts in contributing to the health and wellbeing of patients worldwide. Our goal is to deliver optimum health opportunities for patients through uncompromised performance, comfort and safety features.

At Canon Medical we work hand in hand with our partners – our medical, academic and research community. We build relationships based on transparency, trust and respect. Together as one, we strive to create industry-leading solutions that deliver an enriched quality of life.