Top Benefits
About the role
Join Teleperformance – Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
Advertised as : Sales Team Lead
About the job
We help clients grow their business with sales at scale by optimising account performance and growing their investment. As a B2B Sales Supervisor, you are responsible for growing and developing Digital Account Strategists (Outbound Sales Representative).
You will effectively motivate the team to deliver on business quotas while doing what is right for our clients. You will do this by coaching a high-performing team and help them engage with senior stakeholders in managed agencies. You will be responsible for implementing strategic initiatives to further develop new and existing agency business. You will use your problem solving, business and objection handling skills to get the job done in a fast-paced, high-performing environment.
Annual Base Salary of CAD $60,000 with additional 5% earning potential based on KPIs.
Responsibilities
- Deliver business growth, engagement and client satisfaction for a portfolio of mid-market business clients.
- Recruit, retain and lead the inbound sales team, to ensure improved
- same-store-growth, high agency satisfaction and enhanced portfolio health.
- Lead and coach a sales team and help them engage with stakeholders, agencies and customers. Build and actively manage an effective long-term agency planning process.
- Prepare Weekly/Monthly/Quarterly business reviews and present to client stakeholders.
- Working with our training and learning teams to support ongoing development and progression for your team.
Qualifications
- 2 years of experience leading a Sales team, including effective coaching, mentoring and team development.
- Experience devising breakthrough plans to achieve, develop and maintain client relationships and accounts.
- Sales Leadership: Ability to open up and develop successful and long term business opportunities and relationships, to develop and close deals and to build and run a pipeline both directly and through coaching others.
- Business Leadership: Strategic and commercial acumen, proven capability to develop and deliver a joined up business strategy that is dynamic and balances short term delivery with longer term sustainable success.
- People Leadership: Strong interpersonal skills, ability to identify, attract and develop talent, comfortable and effective operating in a matrix environment, able to drive through influence, collaboration and inspiration not just authority. Strong ability to coach and develop teams in a multicultural environment.
- Strong analytical skills to be able to interrogate performance, develop actionable insights and galvanize action to capture opportunities.
- Experience in leading call center sales team & familiarity with Salesforce is a plus
Benefits & Perks
- Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
- Robust career path with a full development plan and the opportunity to grow in the organization.
- Paid 4 weeks training, 2 weeks leave.
- Continuous learning through progressive training that is specific to your tenure and skills.
- Competitive salary with incentive programs
- Positive and supportive environment
- Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
Schedule
- Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.
Location
- Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.
- Temporary work from office setup, 4 weeks of product training will be on-site.
Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Top Benefits
About the role
Join Teleperformance – Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
Advertised as : Sales Team Lead
About the job
We help clients grow their business with sales at scale by optimising account performance and growing their investment. As a B2B Sales Supervisor, you are responsible for growing and developing Digital Account Strategists (Outbound Sales Representative).
You will effectively motivate the team to deliver on business quotas while doing what is right for our clients. You will do this by coaching a high-performing team and help them engage with senior stakeholders in managed agencies. You will be responsible for implementing strategic initiatives to further develop new and existing agency business. You will use your problem solving, business and objection handling skills to get the job done in a fast-paced, high-performing environment.
Annual Base Salary of CAD $60,000 with additional 5% earning potential based on KPIs.
Responsibilities
- Deliver business growth, engagement and client satisfaction for a portfolio of mid-market business clients.
- Recruit, retain and lead the inbound sales team, to ensure improved
- same-store-growth, high agency satisfaction and enhanced portfolio health.
- Lead and coach a sales team and help them engage with stakeholders, agencies and customers. Build and actively manage an effective long-term agency planning process.
- Prepare Weekly/Monthly/Quarterly business reviews and present to client stakeholders.
- Working with our training and learning teams to support ongoing development and progression for your team.
Qualifications
- 2 years of experience leading a Sales team, including effective coaching, mentoring and team development.
- Experience devising breakthrough plans to achieve, develop and maintain client relationships and accounts.
- Sales Leadership: Ability to open up and develop successful and long term business opportunities and relationships, to develop and close deals and to build and run a pipeline both directly and through coaching others.
- Business Leadership: Strategic and commercial acumen, proven capability to develop and deliver a joined up business strategy that is dynamic and balances short term delivery with longer term sustainable success.
- People Leadership: Strong interpersonal skills, ability to identify, attract and develop talent, comfortable and effective operating in a matrix environment, able to drive through influence, collaboration and inspiration not just authority. Strong ability to coach and develop teams in a multicultural environment.
- Strong analytical skills to be able to interrogate performance, develop actionable insights and galvanize action to capture opportunities.
- Experience in leading call center sales team & familiarity with Salesforce is a plus
Benefits & Perks
- Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
- Robust career path with a full development plan and the opportunity to grow in the organization.
- Paid 4 weeks training, 2 weeks leave.
- Continuous learning through progressive training that is specific to your tenure and skills.
- Competitive salary with incentive programs
- Positive and supportive environment
- Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
Schedule
- Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.
Location
- Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.
- Temporary work from office setup, 4 weeks of product training will be on-site.
Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.