Operations Support Administrator
Top Benefits
About the role
Permanent Full-time
- Barrie, Ontario
Posting Number: PC**-26-16**
Job Type: Permanent Full-time, Union
Salary Range: $50,687.00 to $60,660.60 per year
Posted: Wednesday, April 29, 2026
**Application Deadline:**Wednesday, May 13, 2026 at 11:59 pm
The Opportunity
The Water Operations Branch is a branch within the Infrastructure Department. The branch’s key responsibilities include the operation and maintenance of the City’s environmental infrastructure and systems including water supply, treatment, and distribution systems. This includes the repair and maintenance of drinking water treatment systems, water mains, valves, hydrants, residential main shut off valves, repair and replacement and water meters for service billing; the inspection of water mains and services; the installation of Industrial / Commercial / Institutional water services and meters, new home meters and hydrant metered gate valves; the Backflow Prevention Program; the resolution of water quality or water pressure issues/complaints; the maintenance of City standard drawing details for water specifications; and the prevention of infrastructure damage through the locating services for all of the City of Barrie's buried infrastructure in accordance with "One Call" legislation.
The Operations Support Administrator (Water) position supports the delivery of departmental/branch services and programs through the scheduling and coordinating of technical and legislative compliance documentation; i.e. Drinking Water Quality Management System (QMS), Drinking Water Compliance Programs, work order management and other associated technical responsibilities. This position is also responsible for financial and records management duties.
The Operations Support Administrator supports the delivery of departmental services and programs by being the frontline liaison to members of the general public, organizations, contractors, Councillors, other City of Barrie staff and Departments. This position promotes and maintains effective communications and teamwork practices with co-workers, other sectional union staff and exempt staff; prioritizes, collaborates on workload; facilitates and participates in meetings; and is committed to a work environment that is accountable, flexible and adaptable.
*Please note: the job description for this position is currently under review and may be subject to change.
Our Culture and Qualifications of the Job
Corporate Culture: Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community.
Equally important to what we do is how we do it - your actions reflect our core accountabilities of Personal Awareness, Teamwork and Collaboration, Respect and Inclusion, Innovation, and Service Excellence, which define how we work together to succeed.
Education (degree/diploma/certifications)
- One (1) year College Certificate in Office Administration
Don’t meet the credentials as outlined but have years of directly related experience? Please see the City’s Education Equivalency Policy to determine if you may qualify for equivalency. Further information is available at www.barrie.ca/government-news/jobs
- Position Equivalency Code: B
Experience
- One (1) year of experience performing duties related to the major responsibilities of the position
- Demonstrated payroll and purchasing experience
Knowledge/Skill/Ability
- Working knowledge of the following principles and standards: Drinking Water Quality Management Standard (DWQMS), water quality characteristics, and the Drinking Water System; Drinking Water Quality Management System (QMS)
- Demonstrated ability to:
- work independently with minimal supervision
- use public relation skills to receive, manage, and resolve complaints, disputes, and conflicts
- use reason and judgement to develop conclusions or solutions to problems
- work in an environment that is accountable, flexible and adaptable
- maintain diversified workload with challenging deadlines
- be flexible, self-directed and able to work effectively with minimum supervision
- Basic skills include: Attention to Detail; Customer Service; Multitasking; Organizational; Prioritization; Teamwork
- Intermediate skills include: Analytical; Interpersonal; Problem Solving; Time Management; Written Communication
- Basic computer literacy using the following systems and software: Data Management Tool (data integration tool); Automated Financial systems; Automated Records Management systems
- Intermediate computer literacy using the following systems and software: JD Edwards, Work Order management, web based programs including but not limited to CityWorks, Incident Reporting Tools, Customer Information Systems, and the internet
- Advanced computer literacy using the following systems and software: Microsoft Office Suite (Word, Outlook, Excel, Powerpoint, Access, Visio)
Conditions of Employment
- Satisfactory Criminal Record Check*
*Please note that this is a requirement for any new employees to the City of Barrie in accordance with the Police Record Check Policy. Existing employees who have met this criteria will be exempt from this requirement.
Other Important Information
Location: Surface Water Treatment Plant, 20 Royal Parkside Drive, Barrie, ON
Hours: The normal hours of work are 35 hours per week in accordance with the Collective Agreement
Wage: This position is within the CUPE Local 2380 Bargaining Unit with the following pay level and 2026 pay range:
- Pay Level: Level 3 (Under Review)
- Yearly Salary: $50,687.00 to $60,660.60
- Hourly Pay Rate: $27.85 to $33.33
What We Offer: This position includes a comprehensive union benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short/long term disability plans, OMERS Primary pension plan, access to the Employee and Family Assistance Program (EFAP), discounted rates for City Fitness Memberships and Transit Passes, and access to the Perkopolis Perks program, which provides exclusive access to discounts on a wide range of products and services available to all City employees.
How to Apply: Please note that emailed applications will not be considered.
Why Barrie?
The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.
Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.
Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.
The City of Barrie is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness and welcomes applications from qualified individuals of diverse backgrounds. We are committed to providing barrier-free and accessible employment practices and we will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. If contacted for an employment opportunity, please advise if you require Code-protected accommodation and we will work with you to meet your needs.
The job posting has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position. It may not contain a comprehensive inventory of all duties and responsibilities required of employees to do this job. For full position details, please request a copy of the job description by emailing HR.Recruitment@Barrie.ca.
Not the right fit? Search for Operations Support Administrator jobs in Barrie, ON
About City of Barrie
The City of Barrie is a vibrant, progressive and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.
Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.
Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.
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Operations Support Administrator
Top Benefits
About the role
Permanent Full-time
- Barrie, Ontario
Posting Number: PC**-26-16**
Job Type: Permanent Full-time, Union
Salary Range: $50,687.00 to $60,660.60 per year
Posted: Wednesday, April 29, 2026
**Application Deadline:**Wednesday, May 13, 2026 at 11:59 pm
The Opportunity
The Water Operations Branch is a branch within the Infrastructure Department. The branch’s key responsibilities include the operation and maintenance of the City’s environmental infrastructure and systems including water supply, treatment, and distribution systems. This includes the repair and maintenance of drinking water treatment systems, water mains, valves, hydrants, residential main shut off valves, repair and replacement and water meters for service billing; the inspection of water mains and services; the installation of Industrial / Commercial / Institutional water services and meters, new home meters and hydrant metered gate valves; the Backflow Prevention Program; the resolution of water quality or water pressure issues/complaints; the maintenance of City standard drawing details for water specifications; and the prevention of infrastructure damage through the locating services for all of the City of Barrie's buried infrastructure in accordance with "One Call" legislation.
The Operations Support Administrator (Water) position supports the delivery of departmental/branch services and programs through the scheduling and coordinating of technical and legislative compliance documentation; i.e. Drinking Water Quality Management System (QMS), Drinking Water Compliance Programs, work order management and other associated technical responsibilities. This position is also responsible for financial and records management duties.
The Operations Support Administrator supports the delivery of departmental services and programs by being the frontline liaison to members of the general public, organizations, contractors, Councillors, other City of Barrie staff and Departments. This position promotes and maintains effective communications and teamwork practices with co-workers, other sectional union staff and exempt staff; prioritizes, collaborates on workload; facilitates and participates in meetings; and is committed to a work environment that is accountable, flexible and adaptable.
*Please note: the job description for this position is currently under review and may be subject to change.
Our Culture and Qualifications of the Job
Corporate Culture: Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community.
Equally important to what we do is how we do it - your actions reflect our core accountabilities of Personal Awareness, Teamwork and Collaboration, Respect and Inclusion, Innovation, and Service Excellence, which define how we work together to succeed.
Education (degree/diploma/certifications)
- One (1) year College Certificate in Office Administration
Don’t meet the credentials as outlined but have years of directly related experience? Please see the City’s Education Equivalency Policy to determine if you may qualify for equivalency. Further information is available at www.barrie.ca/government-news/jobs
- Position Equivalency Code: B
Experience
- One (1) year of experience performing duties related to the major responsibilities of the position
- Demonstrated payroll and purchasing experience
Knowledge/Skill/Ability
- Working knowledge of the following principles and standards: Drinking Water Quality Management Standard (DWQMS), water quality characteristics, and the Drinking Water System; Drinking Water Quality Management System (QMS)
- Demonstrated ability to:
- work independently with minimal supervision
- use public relation skills to receive, manage, and resolve complaints, disputes, and conflicts
- use reason and judgement to develop conclusions or solutions to problems
- work in an environment that is accountable, flexible and adaptable
- maintain diversified workload with challenging deadlines
- be flexible, self-directed and able to work effectively with minimum supervision
- Basic skills include: Attention to Detail; Customer Service; Multitasking; Organizational; Prioritization; Teamwork
- Intermediate skills include: Analytical; Interpersonal; Problem Solving; Time Management; Written Communication
- Basic computer literacy using the following systems and software: Data Management Tool (data integration tool); Automated Financial systems; Automated Records Management systems
- Intermediate computer literacy using the following systems and software: JD Edwards, Work Order management, web based programs including but not limited to CityWorks, Incident Reporting Tools, Customer Information Systems, and the internet
- Advanced computer literacy using the following systems and software: Microsoft Office Suite (Word, Outlook, Excel, Powerpoint, Access, Visio)
Conditions of Employment
- Satisfactory Criminal Record Check*
*Please note that this is a requirement for any new employees to the City of Barrie in accordance with the Police Record Check Policy. Existing employees who have met this criteria will be exempt from this requirement.
Other Important Information
Location: Surface Water Treatment Plant, 20 Royal Parkside Drive, Barrie, ON
Hours: The normal hours of work are 35 hours per week in accordance with the Collective Agreement
Wage: This position is within the CUPE Local 2380 Bargaining Unit with the following pay level and 2026 pay range:
- Pay Level: Level 3 (Under Review)
- Yearly Salary: $50,687.00 to $60,660.60
- Hourly Pay Rate: $27.85 to $33.33
What We Offer: This position includes a comprehensive union benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short/long term disability plans, OMERS Primary pension plan, access to the Employee and Family Assistance Program (EFAP), discounted rates for City Fitness Memberships and Transit Passes, and access to the Perkopolis Perks program, which provides exclusive access to discounts on a wide range of products and services available to all City employees.
How to Apply: Please note that emailed applications will not be considered.
Why Barrie?
The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.
Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.
Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.
The City of Barrie is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness and welcomes applications from qualified individuals of diverse backgrounds. We are committed to providing barrier-free and accessible employment practices and we will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. If contacted for an employment opportunity, please advise if you require Code-protected accommodation and we will work with you to meet your needs.
The job posting has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position. It may not contain a comprehensive inventory of all duties and responsibilities required of employees to do this job. For full position details, please request a copy of the job description by emailing HR.Recruitment@Barrie.ca.
Not the right fit? Search for Operations Support Administrator jobs in Barrie, ON
About City of Barrie
The City of Barrie is a vibrant, progressive and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.
Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.
Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.