Position Description

This is an exciting time for CGI, and we want you to be part of it. We are Canada's largest independent information technology services firm, and we're still growing! We're expanding in Atlantic Canada and we need your skills, enthusiasm, and dedication as part of our team.

Your future duties and responsibilities

• Work closely with stakeholders (business stakeholders, senior team members and other SMEs, product or project team, and focus groups) to understand and capture business needs, define, analyze and evaluate requirements and business processes.
• Create documentation such as but not limited to business requirements document, business process maps, jurisdictional scans, and business cases
• Facilitation of groups and one on one sessions
• Problem solving leading to root cause(s) discovery and proposing solutions
• Prioritize and manage own workload in order to deliver quality results and meet timelines.
• Be able to map the current processes of an organization, and prepare to-be processes that increase efficiency, throughput, or capability.
• Translate business requirements into technical solutions, outlining functional and non-functional specifications.
• Work with Solution Designers and developers and contribute to the development of project plans by participating in the scoping and estimating of proposed projects.
• Create comprehensive acceptance criteria and test steps to provide QA and business teams expected results for success in relation to product, performance, user acceptance and operational acceptance testing.
• Participate in process improvement plans, roadmap initiatives and projects, with a focus on process optimization and promoting alignment across teams.
• Prioritize and manage own workload in order to deliver quality results and meet timelines.
• Support a positive work environment that promote service to business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Lead, coach and mentor other members

Required Qualifications To Be Successful In This Role

• Bachelor’s Degree in Computer Science or Diploma in IT with equivalent IT experience

Soft Skills

• Strong technical aptitude, as well as ability to analyze with a strong attention to detail
• Strong business process analysis and modelling skills
• Confident leading workshops to gather and validate requirements
• Develop functional design document including wireframes & business rules
• Develop system specification document
• Lead testing efforts
• Comfortable in assisting with development and execution of functional test cases
• Deliver and prepare UAT
• Act as IT lead for all internal and 3rd party development vendors
• Quickly assess priorities in a fast-paced environment and possess ability to multi-task
• Knowledge of MS SQL would be an asset
• Salesforce CRM knowledge would be an asset
• Recent experience in undertaking business process and technology-based projects
• Strong written and oral and comprehension communication skills
• Ability to working effectively and collaboratively with others to achieve common goals
• Have excellent time management, task planning and prioritization skills
• Able to adapt quickly to changing client requirements
• Ability to build strong relationships with clients and team member
• Public or Government sector experience would be an asset.

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.