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Warehouse General Manager

Pointe-Claire, QC
Senior Level
Full-Time

Top Benefits

Safety-first work environment
Career growth in a growing company
Medical, dental, vision coverage

About the role

JOIN OUR TEAM

Spectrum Supply Chain Solutions is a privately owned third-party provider of customized logistics solutions. Join our team and you'll be part of a diverse team focused on delivering the best possible service to our customer, creating a fun and collaborative work environment, and giving back to the community.

Direct and coordinate the day-to-day activities of a warehouse operation which includes supervision of the warehouse staff, receiving, storage, distribution, systems administration, inventory control, sanitation and maintenance and Customer Service, and oversee warehousing activities in compliance with space availability, order fulfillment and business plans and ensure the training of employees, setting of performance goals, organization of work, and maintenance of a productive and participatory environment.

RESPONSIBILITIES

  • Responsible for the success of the operation ensuring adherence to business plans and budgets.
  • Liaise with the Finance Team for monthly Customer reconciliation and internal budgets.
  • Oversees warehouse operations, while ensuring established operational procedures are being followed according to company standards to effectively meet/exceed customer requirements.
  • Develops and following approval, implements changes to operational systems to improve the flow in customer service, order management and shipping and receiving of customer products on time and undamaged.
  • Manages key performance indicators and other related measurements, providing analysis, reporting and recommendations on a timely basis.
  • Reviews forecasts, inventory reports, sales order reports, and other available material and devises plans to meet fluctuations in warehousing operation.
  • Acts as a liaison between VP and Facility Operations Team and keeps each informed-on matters of policy procedure and production performance/problems.
  • Establishes budgets for the facility and implements controls necessary to keep expenditures within budgetary limitations.
  • Provides leadership to facility staff by: Hiring, training, developing and scheduling competent staff
  • Articulating the goals of the facility and Company including but not limited to health and safety, productivity, housekeeping
  • Providing opportunity for success by providing feedback and measurement of success
  • Manages ongoing relationships and interactions with: customers, and vendors to assure adherence to contractual agreements.
  • Will ensure that employees are trained as necessary. This includes cross-training to ensure efficient skill levels, soft skills training and certification in accordance with company guidelines and government regulations.
  • Accountable for the facility safety programs in order to provide a safe workplace for all employees and within the regulations of local and provincial legislations.
  • Assumes additional related responsibilities as required.
  • Promote quality achievement and performance improvement across the organization through the establishment and maintenance of KPIs.
  • Maintain the integrity and performance of quality expectations with Lean, cost-effective strategies that meet business objectives

EXPERIENCE

  • Ten (10) years distribution experience (some of which in a 3PL environment)
  • Five (5) years of managerial experience
  • Experience with retail replenishment, e-commerce, and wholesale logistics an asset
  • Experience with WMS upgrades an asset
  • Bilingual (French/English)

COMPETENCIES

  • Customer Centricity
  • Fostering Culture
  • Collaboration
  • Problem Solving & Decision Making
  • Managing Through Change
  • Developing Self & Others
  • Planning & Results Orientation
  • Communication
  • Always Improving Mindset
  • Business & Financial Savvy

EDUCATION

  • A bachelor’s degree in business management with a focus on operations management or similar; a designation in logistics management CITT or P.Log. Designation an asset

The position holder will be required to communicate regularly with clients, management and colleagues located outside Quebec as part of work and case follow-ups. An intermediate level of spoken and written English is required.

Join a diverse team empowered to continuously deliver value and make a real impact to our customers, our team, and our world.

  • Work in an environment where safety is our first priority
  • The opportunity to build a career with a growing company
  • Medical, dental, and vision coverage for you and your family
  • Life and disability insurance
  • Wellness programs to support your family’s well-being
  • A Retirement Savings Program with a company match
  • Company team wear allowance
  • Employee Appreciation Day
  • Company sponsored social events
  • Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

About Metro Supply Chain

Transportation, Logistics, Supply Chain and Storage
5001-10,000

Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fuelled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain has been recognized as one of Canada’s Best Managed Companies for its strategic expertise, culture of innovation and commitment to its people and local communities.

Chaîne d'approvisionnement Metro est un partenaire stratégique en matière de solutions de chaîne d'approvisionnement pour certaines des organisations les plus réputées et à la croissance la plus rapide au monde. Depuis 50 ans, elle excelle dans l'élaboration de solutions intégrées et fondées sur des données, alimentées par des systèmes et des technologies de pointe, qui répondent à des besoins de distribution complexes et exigeants. Gérant désormais 19 millions de pieds carrés à partir de plus de 175 sites répartis en Amérique du Nord et au Royaume-Uni, avec une équipe de 9 000 personnes, elle est l'une des plus grandes entreprises privées de solutions de chaîne d'approvisionnement établies au Canada. Chaîne d’approvisionnement Metro a été reconnue comme l'une des sociétés les mieux gérées au Canada pour son expertise stratégique, sa culture axée sur l'innovation et son engagement envers son personnel et les communautés locales.

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