Who you are

• Product Managers at Trunk Tools are customer-centric, master influencers, and technologically fluent
• They know how to get the right people and resources in the room to deliver
• In addition to impacting customers through skillful interpersonal communication, we are looking for a strategic thinker who is interested in improving processes and pursuing initiatives to help our team continually grow and provide the best products to customers
• 5+ years as a B2B SaaS Product Manager with integrations experience for business applications. Experience with construction/real estate technology desired but not required
• You have experience both maturing existing products and incubating new ones from 0 to 1
• You are a persuasive, results driven influencer with outstanding interpersonal skills
• You’re an exceptional verbal and written communicator
• You are able to partner effectively with C-Suite, VP, and Director-level contacts, along with day-to-day users of the software
• You are a team player who can work effectively in teams of Integrations and non-Integrations individuals. You are skilled at collaborating with diverse teams
• You can learn and drive outcomes with minimal supervision
• You have a bias towards action, and gravitate towards environments where you have outsized influence on the success of outcomes for customers and colleagues
• You have a strong sense of empathy and a desire to improve the lives of those who work in the built world
• You are fascinated by technology, artificial intelligence, and the impact these things have on the world we live in
• You have experience working in JIRA to manage the SDLC in a SOC2 Type II environment
• CSPO and CSM certifications are desired but not required

What the job involves

• The Integrations Product Manager will assume responsibility for the development of the Trunk Tools’ integrations platform for construction, leveraging deep experience in building B2B software integrations
• The PM will work closely with Engineering, Product, Subject Matter Experts/Advisors, and Customers in the design, development, and iteration of the integrations platform that feeds Trunk Tools’ data pipeline, AI tooling, and platform services
• All of these systems work in concert to improve productivity for the deskless workforce across their organization
• The Integrations Product Manager is responsible for developing integrations with cross-functional teams, identifying business opportunities, conducting discovery, advocating for priorities that balance business and customer objectives, tracking progress against success metrics, managing delivery risks, and keeping stakeholders informed
• As the Integrations PM, you will shape the strategy to enable third-parties to read and write to the Trunk Tools platform and unlock critical markets to drive the software’s growth, value, and adoption
• In addition to impacting customers through skillful interpersonal communication, we are looking for a strategic thinker who is interested in improving processes and pursuing initiatives to help our team continually grow and provide the best products to customers
• This position reports directly to the CPO
• Serve as the Integrations Product leader and voice of the customer by conducting regular, structured discovery sessions with customers, organizing the information to inform your strategic recommendations around prioritization
• Map source system data into our construction ontology and maximize its value to both internal and external customers
• Lead the development of an integrated platform that enables third-party developers to build integrations with minimal Product & Engineering support
• Manage internal and external expectations around priorities and delivery timelines, using roadmaps to visually stimulate conversation about what we should build and why to deliver which outcomes (Engineering is responsible for delivery plans, but you will communicate what they are and if/how/why they have changed)
• Constantly advocate for the good of the business in every interaction and decision, tempering emotions, pressure, and even personal preference to be as objective as possible
• Collaborate with Implementations, Sales, Marketing, and Ops to ensure a smooth and successful customer experience with any new launch or product iteration
• Contribute to our scale efforts by establishing and improving our SDLC processes and contributing to best practices
• Own the processes and tooling to ensure critical data is being captured around customer usage, activity, and adoption
• Provide consistent feedback to cross-functional teams to constantly optimize customer expectation management, communication, and stabilization
• Work with the CPO to continue to level up SDLC at Trunk Tools to optimize for data-driven decision making, achieving desired business outcomes, and amplifying the voice of the customer to internal stakeholders

Benefits

• 3 Medical Plans to choose from including 100% covered option. Plus Dental and Vision Insurance!
• 401K
• Learning & Growth stipend
• Free lunch provided in NYC and Austin office - you’ll never go hungry with us!
• Unlimited PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation
• IRL / In-Person retreats throughout the year