Top Benefits
About the role
JOB TITLE: Repair Coordinator
ROLE REPORTS TO: Senior Manager Customer Excellence
JOB LOCATION: Mississauga, ON (Onsite)
ABOUT US
CONMED Corporation is a progressive, global medical device company, operating in 20 countries. Through thoughtful leadership, innovation, and teamwork, we are changing the future of healthcare. Our 3,500 employees worldwide make meaningful contributions, positively impact the business, and advance in their careers as our company and product portfolio grows.
We are a leader in Orthopedics, General Surgery, Gynecology, Gastroenterology, Pulmonology, and Anesthesiology and our employees enjoy challenging and diverse job opportunities across these varied specializations. CONMED is headquartered in the United States. We operate throughout Canada, with an office in Mississauga, Ontario, as well as 18 additional countries globally. Our international presence includes more than 20 locations throughout Europe, Australia, Latin America, Asia, North America, and the Middle East.
JOB DESCRIPTION
The Repair Coordinator will have direct contact with both external and internal customers along with our Canadian Sales Teams. The successful candidate must be articulate, energetic, have a positive attitude and be very well organized. You should enjoy the challenge of a fast-paced environment where no two days are ever the same and relish the opportunity of working with a very engaged tenured team.
KEY RESPONSIBILITIES
- Creating service requests for incoming repairs.
- Address and resolve customer inquiries or complaints regarding repairs received by email or phone.
- Opening loaner requests and processing.
- Processing approved repair/exchange quotes, invoicing parts and complete scope billings.
- Communicate quotes to customers and share copies with the sales team.
- Following up on outstanding quotes and loaners with sales reps and customers.
- Processing approved repair, and exchange quotes.
- Liaise with internal departments (e.g., customer service, evaluation, consignment, warehouse) to ensure smooth operations.
- Receiving parts/repaired units from Largo.
- Receiving incoming customer repairs and returning loaner equipment.
- Perform Cycle count of the loaners inventory pool.
- Shipping US Repairs and Complaint units and liaise with the US on outstanding Repairs.
- Perform other duties as assigned.
REQUIREMENTS
- University or college degree, or equivalent work experience.
- 2-3 years working in a customer service role.
- Strong organizational skills with the ability to prioritize tasks effectively in a dynamic setting.
- A strong sense of urgency, commitment, and excellent relationship-building skills.
- Effective follow-up abilities and self-motivation to deliver results.
- Oracle system knowledge is a plus but must be well versed in Office applications (especially Excel)
WHY CHOOSE CONMED?
Not only is CONMED Canada recognized as a Great Place to Work**®** but it also offers a wide array of perks and benefits to fit your unique needs!
- Competitive Compensation
- Employer funded Health and Dental Benefits and Extended Healthcare Services
- Employer Funded Pension Program
- Mentoring and Career Development Programs and Opportunities
- Health Care Spending Account
- Lifestyle Spending Account
- 3 Weeks’ Paid Vacation to Start
- 5 Paid Wellness Days
- “Dress For Your Day” Dress Code Attire
- Flexibility/Hybrid Work Model
- Social Activities
- Employee Recognition Program and Events
- Education Reimbursement
- An Inclusive and Engaged Work Environment
CONMED is a strong advocate of workforce diversity. All qualified applicants will receive consideration for employment
Not the right fit? Search for Repair Coordinator jobs in Mississauga, ON
About CONMED Corporation
CONMED is a global medical technology company that specializes in the development and sale of surgical and patient monitoring products and services that allow our physician customers to deliver high quality care and as a result, enhanced clinical outcomes for their patients.
With products that are recognized as technological leaders by the specialties they serve, healthcare professionals within the Orthopedic, Laparoscopic, Robotic & Open Surgery, Gastroenterology & Pulmonology and Cardiology & Critical Care specialties have come to value the CONMED name across the world.
Our Mission is to enable healthcare providers around the world to deliver exceptional outcomes for patients, through accessible CONMED solutions.
At CONMED our passion and responsibility is for the success of our customers and the patients for whom they care.
We empower our customers to succeed by our commitment to integrity, quality, responsiveness and a relentless focus to deliver accessible CONMED solutions. Our talented employees and culture are the foundation of our success.
CONMED is headquartered in beautiful, sunny Largo Florida (near Tampa), and employs approximately 3500 people worldwide. Our employees are located in manufacturing, distribution or design facilities across the United States and in sales offices throughout the world. Our domestic locations include: Largo, FL, Denver, CO, Westborough, MA, Utica, NY and Atlanta, GA. Our international facilities and presence spans more than 20 locations throughout Europe, Australia, Latin America, Asia, North America and the Middle East.
CONMED.... Imagine what we could do together.
Similar Jobs
Top Benefits
About the role
JOB TITLE: Repair Coordinator
ROLE REPORTS TO: Senior Manager Customer Excellence
JOB LOCATION: Mississauga, ON (Onsite)
ABOUT US
CONMED Corporation is a progressive, global medical device company, operating in 20 countries. Through thoughtful leadership, innovation, and teamwork, we are changing the future of healthcare. Our 3,500 employees worldwide make meaningful contributions, positively impact the business, and advance in their careers as our company and product portfolio grows.
We are a leader in Orthopedics, General Surgery, Gynecology, Gastroenterology, Pulmonology, and Anesthesiology and our employees enjoy challenging and diverse job opportunities across these varied specializations. CONMED is headquartered in the United States. We operate throughout Canada, with an office in Mississauga, Ontario, as well as 18 additional countries globally. Our international presence includes more than 20 locations throughout Europe, Australia, Latin America, Asia, North America, and the Middle East.
JOB DESCRIPTION
The Repair Coordinator will have direct contact with both external and internal customers along with our Canadian Sales Teams. The successful candidate must be articulate, energetic, have a positive attitude and be very well organized. You should enjoy the challenge of a fast-paced environment where no two days are ever the same and relish the opportunity of working with a very engaged tenured team.
KEY RESPONSIBILITIES
- Creating service requests for incoming repairs.
- Address and resolve customer inquiries or complaints regarding repairs received by email or phone.
- Opening loaner requests and processing.
- Processing approved repair/exchange quotes, invoicing parts and complete scope billings.
- Communicate quotes to customers and share copies with the sales team.
- Following up on outstanding quotes and loaners with sales reps and customers.
- Processing approved repair, and exchange quotes.
- Liaise with internal departments (e.g., customer service, evaluation, consignment, warehouse) to ensure smooth operations.
- Receiving parts/repaired units from Largo.
- Receiving incoming customer repairs and returning loaner equipment.
- Perform Cycle count of the loaners inventory pool.
- Shipping US Repairs and Complaint units and liaise with the US on outstanding Repairs.
- Perform other duties as assigned.
REQUIREMENTS
- University or college degree, or equivalent work experience.
- 2-3 years working in a customer service role.
- Strong organizational skills with the ability to prioritize tasks effectively in a dynamic setting.
- A strong sense of urgency, commitment, and excellent relationship-building skills.
- Effective follow-up abilities and self-motivation to deliver results.
- Oracle system knowledge is a plus but must be well versed in Office applications (especially Excel)
WHY CHOOSE CONMED?
Not only is CONMED Canada recognized as a Great Place to Work**®** but it also offers a wide array of perks and benefits to fit your unique needs!
- Competitive Compensation
- Employer funded Health and Dental Benefits and Extended Healthcare Services
- Employer Funded Pension Program
- Mentoring and Career Development Programs and Opportunities
- Health Care Spending Account
- Lifestyle Spending Account
- 3 Weeks’ Paid Vacation to Start
- 5 Paid Wellness Days
- “Dress For Your Day” Dress Code Attire
- Flexibility/Hybrid Work Model
- Social Activities
- Employee Recognition Program and Events
- Education Reimbursement
- An Inclusive and Engaged Work Environment
CONMED is a strong advocate of workforce diversity. All qualified applicants will receive consideration for employment
Not the right fit? Search for Repair Coordinator jobs in Mississauga, ON
About CONMED Corporation
CONMED is a global medical technology company that specializes in the development and sale of surgical and patient monitoring products and services that allow our physician customers to deliver high quality care and as a result, enhanced clinical outcomes for their patients.
With products that are recognized as technological leaders by the specialties they serve, healthcare professionals within the Orthopedic, Laparoscopic, Robotic & Open Surgery, Gastroenterology & Pulmonology and Cardiology & Critical Care specialties have come to value the CONMED name across the world.
Our Mission is to enable healthcare providers around the world to deliver exceptional outcomes for patients, through accessible CONMED solutions.
At CONMED our passion and responsibility is for the success of our customers and the patients for whom they care.
We empower our customers to succeed by our commitment to integrity, quality, responsiveness and a relentless focus to deliver accessible CONMED solutions. Our talented employees and culture are the foundation of our success.
CONMED is headquartered in beautiful, sunny Largo Florida (near Tampa), and employs approximately 3500 people worldwide. Our employees are located in manufacturing, distribution or design facilities across the United States and in sales offices throughout the world. Our domestic locations include: Largo, FL, Denver, CO, Westborough, MA, Utica, NY and Atlanta, GA. Our international facilities and presence spans more than 20 locations throughout Europe, Australia, Latin America, Asia, North America and the Middle East.
CONMED.... Imagine what we could do together.