Store Manager - Full Time - Richmond Centre
About the role
Who You Are: As a Store Manager at L'Occitane, you will serve as the perfect host, curating a one-of -a-kind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with the focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors.
The Fundamentals of What You’ll Do:
- Be the Host: Treat everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
- Prioritize Guest Experience: You create personalized experiences for your guests and proactively address all their needs.
- Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth -oriented mindset.
- Let Success Drive You: Approach situations with a critical business mindset, leveraging analytical skills to uncover opportunities. Maintain a solution-focused approach when challenges arise.
- Foster a Team Culture: Foster unity and strong connections within the team by mentoring and coaching to unlock individual potential. Address conflicts promptly and effectively.
- Communicate with Care: Demonstrate empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions.
We value hearing from individuals who possess:
- Previous supervisor experience in retail or hospitality management
- Strong Leadership and communication skills
- Entrepreneurial attitude with background in a sales-driven environment
- Mindset focused on customer satisfaction (internal and external customers)
- Knowledge of skincare, body care and fragrance is beneficial.
- Experience with clienteling advantageous
- Basic Technology Skills
We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable.
Who We Are: We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.
The salary range for this position is $57,313.04 - $65,910.00 (depending on skills and experience)
About L'Occitane
L'OCCITANE offers natural beauty products dedicated to well-being, drawing inspiration from the Mediterranean art-de-vivre and traditions. L'OCCITANE has been founded by Olivier Baussan in 1976. Our products are rich in natural active ingredients and essential oils, often organic and always of controlled origin. Our body and skin care, bath and hair ranges feature luxurious fragrances and textures from natural ingredients such as almond, shea butter, lavender and immortelle.
L’OCCITANE UK is named as a top UK employer within the Sunday Times list of 100 Best Companies to work for. Join us & you can expect exciting & challenging training, a great rewards package & good career prospects.
We employ over 600 people with 87 boutiques. We also feature on the QVC home shopping channel & in 300 department stores, hotels & independent retailers.
The L'OCCITANE Group is a responsible company. With humility and determination, we strive to improve our sustainable commitment to the community and to minimize our environmental impact. More information about the Group on our Group website (loccitane.com/group
Store Manager - Full Time - Richmond Centre
About the role
Who You Are: As a Store Manager at L'Occitane, you will serve as the perfect host, curating a one-of -a-kind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with the focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors.
The Fundamentals of What You’ll Do:
- Be the Host: Treat everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
- Prioritize Guest Experience: You create personalized experiences for your guests and proactively address all their needs.
- Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth -oriented mindset.
- Let Success Drive You: Approach situations with a critical business mindset, leveraging analytical skills to uncover opportunities. Maintain a solution-focused approach when challenges arise.
- Foster a Team Culture: Foster unity and strong connections within the team by mentoring and coaching to unlock individual potential. Address conflicts promptly and effectively.
- Communicate with Care: Demonstrate empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions.
We value hearing from individuals who possess:
- Previous supervisor experience in retail or hospitality management
- Strong Leadership and communication skills
- Entrepreneurial attitude with background in a sales-driven environment
- Mindset focused on customer satisfaction (internal and external customers)
- Knowledge of skincare, body care and fragrance is beneficial.
- Experience with clienteling advantageous
- Basic Technology Skills
We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable.
Who We Are: We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.
The salary range for this position is $57,313.04 - $65,910.00 (depending on skills and experience)
About L'Occitane
L'OCCITANE offers natural beauty products dedicated to well-being, drawing inspiration from the Mediterranean art-de-vivre and traditions. L'OCCITANE has been founded by Olivier Baussan in 1976. Our products are rich in natural active ingredients and essential oils, often organic and always of controlled origin. Our body and skin care, bath and hair ranges feature luxurious fragrances and textures from natural ingredients such as almond, shea butter, lavender and immortelle.
L’OCCITANE UK is named as a top UK employer within the Sunday Times list of 100 Best Companies to work for. Join us & you can expect exciting & challenging training, a great rewards package & good career prospects.
We employ over 600 people with 87 boutiques. We also feature on the QVC home shopping channel & in 300 department stores, hotels & independent retailers.
The L'OCCITANE Group is a responsible company. With humility and determination, we strive to improve our sustainable commitment to the community and to minimize our environmental impact. More information about the Group on our Group website (loccitane.com/group