Position Overview:

The Senior Business Intelligence Analyst plays a pivotal role in bridging business objectives with data-driven insights. You will be responsible for gathering and analyzing data, generating actionable insights, and supporting strategic decision-making across our operations. This role combines deep analytical expertise with business acumen to improve processes, drive efficiencies, and support the performance of our branch network nationwide.

This is a hybrid position. The successful candidate must be flexible and willing to go into their local branch periodically.

Key Responsibilities:

Data Analysis & Reporting

• Collect, clean, and analyze structured and unstructured data from multiple sources (including ERP, CRM, financial, and operational systems).
• Build and maintain interactive dashboards and reports in Power BI for executives, sales teams, and branch leaders.
• Ingest and structure data within the data lake for optimal use across reporting tools.
• Translate complex data sets into meaningful trends, forecasts, and recommendations.

Business Process Improvement

• Identify inefficiencies across business processes and develop data-driven solutions to improve performance.
• Support automation of recurring reports and manual data processes.
• Design and implement integrated reporting solutions that provide real-time insights into sales performance, customer trends, and operational KPIs.

Requirements Gathering & Stakeholder Engagement

• Collaborate with stakeholders across Operations, Finance, Sales, and IT to gather reporting requirements.
• Translate business needs into technical specifications for dashboards, reports, and data models.
• Act as a liaison between technical teams and business units to ensure data solutions meet user needs.

Strategic Insight & Problem Solving

• Analyze complex business problems and present clear, actionable insights to leadership.
• Support key decision-making through fact-based reporting and scenario modeling.
• Participate in company-wide initiatives aimed at revenue growth, cost efficiency, and customer experience.

Project Leadership

• Lead and participate in data and reporting projects, from inception through execution.
• Manage timelines, priorities, and stakeholder expectations to ensure timely delivery.

Collaboration & Mentorship

• Partner with cross-functional teams to promote a data-informed culture.
• Mentor junior analysts and contribute to the development of analytics best practices across the organization.

Policy & Governance

• Help define and implement data governance practices, ensuring consistency, quality, and security of information assets.
• Support compliance with internal and external data reporting standards.

Qualifications:

Education & Experience:

• Bachelor’s degree in Business Administration, Computer Science, Data Science, Statistics or a related field.
• 3+ years of experience in business intelligence, data analysis, or process improvement roles, preferably in a multi-location or service-based industry.

Technical Skills:

• Proficient with data visualization and reporting tools (Power BI, Excel).
• Familiarity with data storage and ETL tools (Data Lakes, SQL, Power Automate).
• Experience with ERP and CRM systems (experience with Sage/Intact is an asset).
• Comfortable working with large data sets and relational databases.

Soft Skills:

• Strong analytical and problem-solving skills.
• Exceptional communication skills, with the ability to present findings clearly to technical and non-technical audiences.
• Strong business acumen with an understanding of key performance metrics in operational and financial contexts.
• Proactive, curious, and capable of working independently and collaboratively.

Why Join Right Time?

• Be part of a growing national brand with a strong reputation and customer focus.
• Work on impactful projects that directly influence business success.
• Collaborate with a passionate, driven, and supportive team.
• Competitive compensation package including benefits, retirement savings, and development opportunities.

We thank all who apply, however only those selected for an interview will be contacted. Right Time is an equal opportunity employer.

Please let us know of any accommodations required in preparation of your visit.

Please note that this position requires a Criminal Background Check be completed for potential candidates. This check must be satisfactory in order for an employment offer to be extended unconditionally

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