Job Description:

Job posting closes: April 1st, 2026, at 5:00pm Yukon Standard Time

At our core, the City of Whitehorse is committed to cultivating an inclusive employee community and workspace, confronting racism and biases for fairness and equity, while advancing reconciliation and accessibility.

The City promotes work life balance for its employees and offers flexible work arrangements, such as work from home and compressed work weeks, subject to applicable administrative directives.

An Eligibility List may be established from this competition – the duration of the eligibility list may be up to 12 months. The eligibility list may be used to fill futurepermanent full-time, permanent part-time, temporary full-time, temporary part-time, term or casual vacancieswithin the same department and classification based on the organizational needs by going to the next highest ranked candidate until the eligibility list expires.

This position is covered by a collective agreement between the City of Whitehorse and the Public Service Alliance of Canada/Yukon Employees Union.

The City wishes to thank all applicants for their interest but only those candidates selected to advance in the recruitment will be contacted. Note that only those candidates eligible to legally work in Canada will be considered.

#Clerk 1, Accounts Receivable

##Job Code: 222****Department: Financial Services

##Job Summary:

The incumbent is responsible for calculating, preparing, coding, posting, processing and reconciling accounts receivable and other financial records according to established procedures in an accurate and timely manner.

##Duties and Responsibilities:

1. Perform day to day processing of accounts receivable transactions according to established internal controls in an accurate and timely manner. This may include:

• Preparing, verifying, coding, posting and reconciling accounts receivable transactions (i.e. residential/commercial utility and tax billings and Home Owners Grants);
• Checking transactions for accuracy;
• Verifying transactions comply with internal controls (Bylaws & Policies);
• Posting utility meter readings and assessment information;
• Preparing and distributing notifications to customers of delinquent accounts;
• Calculating, preparing and applying penalties to delinquent accounts;
• Calculating, preparing and issuing refunds;
• Creating and maintaining preauthorized payments (e-services, payroll; and deductions, long service employee complimentary utility program).

1. Liaise with customers on matters related to accounts receivable (i.e. responding to inquiries, resolving discrepancies, communicating rates and payment options, etc.).
2. Liaise with internal departments to communicate and resolve invoice disputes (i.e. accuracy, consumption, invoice total, etc.).
3. Maintain the designated accounts receivable modules within the computerized system, prepare journal entries and reconcile relevant sub-ledger accounts.
4. Research, compile statistics and prepare financial reports as required.
5. Maintain, prepare and update customer master files, property ownership and tax certificates as confirmed by Land Titles office and/or legal offices.
6. Maintain and update electronic/manual accounts receivable records
7. Assist with year-end preparation by reconciling and preparing year-end working papers, preparing and reconciling various accounts.
8. Process relevant bylaws in area of responsibility.
9. Act as a Client Services Representative or Accounts Receivable Clerk 2 as assigned.
10. Follow, so far as is reasonably practicable, established safety procedures and standards.
11. Other related duties.

This description contains the elements necessary for the identification and evaluation of the job. The incumbent may be required to perform other related duties.

Job Requirements:

##Working Conditions:

Majority of the work is performed under normal office conditions.

##Knowledge and Skills:

• 1 year post-secondary Business Administration or Accounting certificate.
• 2 years previous related experience and 6 months on the job training.
• Proven skills working with computerized financial systems software.
• Ability to work and maintain accuracy under pressure, attention to details and meet critical deadlines.
• Ability to work independently in a fast paced environment with little supervision.
• Strong client service orientation and good interpersonal skills.
• Good organizational and multi-tasking skills.

An equivalent combination of education, training and experience may be considered.

##Examples of Equipment to Operate:

General office equipment with the ability to operate ERP software programs, spreadsheets, electronic mail, word processing, etc.

##Accommodation Requests:

Shortlisted candidates who require accommodation or have accessibility needs during the selection process are encouraged to reach out to the Recruiter and make requests to ensure their full participation. The City of Whitehorse is committed to reviewing requests and making arrangements for reasonable accommodation and accessibility requests. You may email to chetna.singh@whitehorse.ca and careers@whitehorse.ca.

##Other Details:

Job seekers are required to create an online profile and submit their application electronically through the City's online Applicant system via www.whitehorse.ca/careers. Instructions on applications are provided at https://www.whitehorse.ca/our-government/employment/how-to-apply/. If you have any further questions regarding this posting, please contact the recruiter at careers@whitehorse.ca.

To apply for this position, you are required to submit your resume.

Various tests and/or exams may be administered as part of the recruiting process.

At the time this posting close, candidates must have valid and current licenses/certifications/education that match the position requirements. Candidates who are selected to continue with the recruiting process will be required to provide proof of qualifications during their interview.