Job description

We are looking for a permanent full time Parts Advisor to join our growing team. You will play a crucial role in terms of the customer experience in conducting diagnostic procedures to determine vehicle maintenance requirements and providing accurate repair recommendations to our customers.

What We Offer

• Competitive salaries
• Exceptional working conditions
• Clean work environment
• Modern equipment
• Group benefits plan (Vision, Dental, Extended Health and Life Insurance)

Your Key Responsibilities

• Contribute to managing inventory and ordering parts in a fast-paced environment.
• Establish rapport with wholesale and retail customers in person and on the phone.
• Clarify customer needs that help to locate the required parts or service and suggest any related parts or service in which customers might be interested.
• Track inventory, reorder inventory, and special-order inventory as needed.
• Assist the Parts Manager in resolving discrepancies between the computer inventory and the parts available in the dealership.
• Obtain the information needed to place special orders and ensure that the correct parts are sourced. Multi-tasking and accuracy are absolutely critical.
• Research the availability of certain parts, either within the dealership or from other sources as necessary.
• Become an integral part of a cohesive team environment that strives to create the best possible experience for our Parts, Service and Sales customers.

Your Capabilities and Credentials

• Working experience of 2 years at an automotive dealership and/or Parts Department is an asset.
• Completion of a related post-secondary program and or training courses is considered an asset.
• Experience with PBS is considered an asset.
• A detailed understanding of Parts and Service operations and inventory management.
• A well-defined sense of diplomacy, including negotiation and conflict resolution skills.
• Strong organizational and time management skills.
• A person of professionalism and high integrity who is trusted by others and consistently honours their commitments.
• Detail oriented, self-motivated and resourceful.
• High-level skills in Word, Excel and MS Office etc.
• Ability to meet physical demands such as heavy lifting, standing for long periods of time.
• Must possess a valid driver's license and have a safe driving history.

About Us

Hyundai of Oakville is one of the top car dealerships in the GTA. We are the winner of the President's Award of Merit for 12 years. The award is given to those dealerships that achieved the strongest sales and customer satisfaction in Canada. We have recently renovated and increased to 30,000 square foot facility and are experiencing tremendous growth.

We strongly believe in a team environment where everyone treats each other with respect and integrity. We are looking for hard-working team player sales consultants that are committed to delivering great results to join our fun and friendly team!

In return we provide an open and supportive atmosphere from all levels of management where we applaud and compensate well for consistent results from all of our employees.

• Automotive Dealership: 2 years (required)