• We’re looking for an Account Executive, New Business to help us develop and close new business with small to medium sized business customers. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. You will work with our inbound lead generation teams as well as prospect and generate outbound leads, helping our prospective customers choose Hootsuite as their Social Media Management partner
• In this role, you will report to the Manager, Sales
• Successfully acquire new small and medium sized business customers by responding and actioning internal leads, in order to achieve individual quota targets
• Provide customer value from the prospecting stage to completion of sale. Prepare, organize and structure your sales processes throughout the end to end sales cycle
• Partner with customers to understand the product fit and recommend and sell Hootsuite solutions that align with their needs and overall goals on social
• Deliver product presentations and demos to potential customers and prospects, demonstrating Hootsuite’s products and how it can align to their strategic goals
• Consult with internal stakeholders such as solutions consultants, professional services and customer success as needed throughout the sales cycle; manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding
• Engage and educate existing commercial customers on Hootsuite’s value proposition; maximize the value of each account by aligning customer’s unique needs and overall goals on social media
• Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products
• Perform other related duties as required

Benefits

• 100% coverage on mental health-related treatments in North America. Culturally appropriate trauma counselling services
• A company-wide Wellness Week between July 5 to 12 where we can all “unplug” together
• Accidental death and dismemberment (AD&D) Insurance
• Dental Insurance
• Disability Insurance
• Employee Assistance Program
• Gym / Wellness Reimbursement ($55 per month)
• Gym Discount
• Health Insurance
• Life Insurance
• Maternity Leave
• PTO (Vacation / Personal Days) - 20 days. After your two year anniversary, you get an additional two days each year until you reach thirty days (six weeks) at your sixth anniversary
• Paternity Leave
• Sick Time (for individual employee and family members)
• Bereavement Leave
• Business Travel Insurance
• Company Phones
• Fertility Assistance (Coverage for fertility treatments and gender affirmation surgeries)
• Immigration Assistance
• Phone Bill Reimbursement ($50 per month)
• Remote Work
• 401k
• Employee Discount
• Pet Friendly Workplace
• RRSP Matching
• Volunteer Time Off- Integrity and relationships
• Experience building/executing on assigned account/territory plans
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling)
• Representative experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas
• Customers meet their needs
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external
• Entry level of B2B sales experience OR 1+ years of lead generation/business development
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others
• Curious. You are always learning and seeking ways to make things better
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity
• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community