About the role
Requisition ID: 23305
Department: Ottawa Public Library Service: Facility Technology Services Employment Type: 1 Full-time Permanent Position Work Hours: 35,00 /hours per week Affiliation: CUPE 503 - Library/Full Time Salary Information: $66 515,54 - $77 837,76 annually (2026 rates of pay) Location: 100 Tallwood Drive City: Ottawa, ON Job Category: Ottawa Public Library Application Close: 18/08/2026 JOB SUMMARY Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach.
You oversee the Integrated Library System (ILS) and related applications, perform database maintenance; design and/or generate ILS statistical reports; provide support to staff and users; liaise and consult with management to identify opportunities for improvements; and participate on project teams, committees and working groups as required.
Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.
EDUCATION AND EXPERIENCE
Completion of 2 year Library Technician Diploma.
Minimum of 2 years of related experience in providing database and computing support for a multi branch operation.
KNOWLEDGE
Knowledge of integrated library systems (ILS)
Word processing and spreadsheet software
Technical acumen and aptitude
Microcomputer hardware, software and various peripherals.
Microsoft NT and MS Windows
Library operations, including circulation control, catalogue searching, and database maintenance
To prepare and analyze statistics
Automated information retrieval
Knowledge of customer service techniques and protocols. Working knowledge of applicable occupational health and safety legislation
Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
Data-entry, retrieval and keyboarding skills including use of standard office equipment, including operating an IBM compatible computer in Microsoft Windows and Microsoft NT
Strong interpersonal skills, ability to deal with staff/public and handle multiple tasks concurrently
Customer service orientation, including the use of tact, discretion and confidentiality
Excellent verbal and written communications skills
Exercise effective judgment and independent decision-making capabilities
Well-developed organization skills and attention to detail
Demonstrated problem-solving skills
Able to work independently and effectively as a team member
Research skills, including the ability to learn new technology and apply its use to the current integrated systems structure, to further technological innovation and access for both internal and external clients
WHAT YOU NEED TO KNOW
Language Requirement: English oral, reading, writing
Additional vacancies may occur during the competition process. Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements. Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. The Ottawa Public Library promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. The Ottawa Public Library provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation. The Ottawa Public Library provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation. Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.
Not the right fit? Search for OPL System Specialist jobs in Ottawa, Ontario, Canada
About City of Ottawa
The City of Ottawa offers a diverse range of career options. City employees work across 110+ business lines to deliver one thing: excellent service to Ottawa’s residents, businesses and visitors.
Whether you want to work in IT, recreation, accounting, engineering, customer service, project management, the trades, emergency services, health care or more, you can find what you're looking for at the City. Visit ottawa.ca/jobs to view all career opportunities.
Similar Jobs
About the role
Requisition ID: 23305
Department: Ottawa Public Library Service: Facility Technology Services Employment Type: 1 Full-time Permanent Position Work Hours: 35,00 /hours per week Affiliation: CUPE 503 - Library/Full Time Salary Information: $66 515,54 - $77 837,76 annually (2026 rates of pay) Location: 100 Tallwood Drive City: Ottawa, ON Job Category: Ottawa Public Library Application Close: 18/08/2026 JOB SUMMARY Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach.
You oversee the Integrated Library System (ILS) and related applications, perform database maintenance; design and/or generate ILS statistical reports; provide support to staff and users; liaise and consult with management to identify opportunities for improvements; and participate on project teams, committees and working groups as required.
Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.
EDUCATION AND EXPERIENCE
Completion of 2 year Library Technician Diploma.
Minimum of 2 years of related experience in providing database and computing support for a multi branch operation.
KNOWLEDGE
Knowledge of integrated library systems (ILS)
Word processing and spreadsheet software
Technical acumen and aptitude
Microcomputer hardware, software and various peripherals.
Microsoft NT and MS Windows
Library operations, including circulation control, catalogue searching, and database maintenance
To prepare and analyze statistics
Automated information retrieval
Knowledge of customer service techniques and protocols. Working knowledge of applicable occupational health and safety legislation
Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
Data-entry, retrieval and keyboarding skills including use of standard office equipment, including operating an IBM compatible computer in Microsoft Windows and Microsoft NT
Strong interpersonal skills, ability to deal with staff/public and handle multiple tasks concurrently
Customer service orientation, including the use of tact, discretion and confidentiality
Excellent verbal and written communications skills
Exercise effective judgment and independent decision-making capabilities
Well-developed organization skills and attention to detail
Demonstrated problem-solving skills
Able to work independently and effectively as a team member
Research skills, including the ability to learn new technology and apply its use to the current integrated systems structure, to further technological innovation and access for both internal and external clients
WHAT YOU NEED TO KNOW
Language Requirement: English oral, reading, writing
Additional vacancies may occur during the competition process. Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements. Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. The Ottawa Public Library promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. The Ottawa Public Library provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation. The Ottawa Public Library provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation. Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.
Not the right fit? Search for OPL System Specialist jobs in Ottawa, Ontario, Canada
About City of Ottawa
The City of Ottawa offers a diverse range of career options. City employees work across 110+ business lines to deliver one thing: excellent service to Ottawa’s residents, businesses and visitors.
Whether you want to work in IT, recreation, accounting, engineering, customer service, project management, the trades, emergency services, health care or more, you can find what you're looking for at the City. Visit ottawa.ca/jobs to view all career opportunities.